Customer reviews for Refurbished iPhone XS Space Gray

The iPhone Xs is in perfect working and looking condition. The size is perfect for my non-functioning hands. The fingers don’t move but I can use my thumb on the touch screen albeit carefully! Thank You!

I personally love BackMarket, the deals on phones and MacBooks are incredible and the quality of the products have been amazing for the price point. This is my go-to recommendation for anyone looking for a phone, iPad, or MacBook. This iPhone XS is just a temporary phone for my girlfriend, but she absolutely loves it. For $150, that’s crazy impressive.

Buying refurbished there’s only so much you’re allowed to complain about. I bought in good condition and there’s a minor minor scuff at the bottom that you couldn’t even bother to notice making this in my mind excellent condition. Only complaints are screen isn’t fully seated not genuine apple screen (duh) OLED screen would’ve been nice but like I said can’t complain so much other then that I’m happy with the phone. Will be back later for battery review.

I recommend BackMarket to everyone looking to buy a used phone or even a used device they can't find elsewhere but want a reliable refurbishement. I've bought 3 iPhones all the same model and storage when I have somehow ruined my previous one and have been super happy with each one i have gotten. Even when I have chosen just a "Fair" condition, it has seemed to me to be mint. They do great refurbs and I feel like I'm helping keep these out of landfills by buying them here. Thanks guys for the best phone purchases I've ever made anywhere. Never a regret and always come away with a feel good purchase!! A+++

I recommend BackMarket to everyone looking to buy a used phone or even a used device they can't find elsewhere but want a reliable refurbishement. I've bought 3 iPhones all the same model and storage when I have somehow ruined my previous one and have been super happy with each one i have gotten. Even when I have chosen just a "Fair" condition, it has seemed to me to be mint. They do great refurbs and I feel like I'm helping keep these out of landfills by buying them here. Thanks guys for the best phone purchases I've ever made anywhere. Never a regret and always come away with a feel good purchase!! A+++

Ordered the iPhone xs for my 2 teens! Phones came in looking almost pristine and in a timely manner, will give them as a Christmas gift as that is one of the only things they asked for. #MOMOFTHEDAY in their eyes. As always I'm pleased with my order and would recommend buying if you don't want to spend a ridiculous amount on a gadget but know you're still getting good quality!

This was my first purchase on third party apps such as black market regarding apple products and I ordered an iPhone XS with excellent quality however the battery capacity was 84%. I wasn’t expecting a battery of 84% as listed as an excellent quality. Raises a question on other products especially that are marked as excellent condition.

Overall, I’m very happy with my “new to me” XS iPhone, and service from Back Market. But there were two small problems. 1. Unknown to me at the time, the new phone had iOS 12 installed, and uncharged phone. So I charged phone and tried to transfer data from my old phone (iOS 16) by holding both phones end to end “Quick Start Transfer”. Would not work because of old IOS 12. So I had to use my “backup data”. Not a big deal, but if I had known about the old iOS, I should have done an update first, then data transfer. 2. There was not communication for the trade in. I had to request info about sending my old phone in. Back Market support helped me resolve the issue but a week later.

My iPhone XS was as described, in excellent (like-new) condition. It replaced another iPhone XS I purchased from Back Market that was 23 months old. That phone was still in great condition and functioned perfectly until I damaged it with water.