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247 verified reviews in the last 6 months.
Michael E.
Purchased on February 2, 2024
The Samsung S21 Ultra appears to be fine in the two weeks since we received it and was as promised. Ordering was easy and delivery was as expected. Our trade-in offer was much lower than we had anticipated ($25.00) for a phone in complete working order without problems. I have previously purchased certified, refurbished smartphones directly from Samsung and felt we received a much better & fairer trade-in offer. While the price of the S21 Ultra was cheaper from Back Market, I believe that I might have fared better buying from Samsung in terms of overall cost. I will research more closely when it's time for our next purchase.
Reviewed in the United States on February 18, 2024
Galaxy S21 Ultra 5G 512GB - Black - UnlockedGerald P.
Purchased on March 10, 2024
Trading in my beat-up S21Ultra with damaged screen for this excellent condition replacement enabled me to, in turn, take advantage of trade-in promotion at Samsung Store. My old phone was worthless for trade-in otherwise. The refurbisher who purchased my trade-in tried to claim that it didn't take a charge... but with my photos in hand, the Backmarket staff swiftly dealt with that. Be sure to take photos of live phone, and of each stage of packaging, so that Backmarket is able to support you in case of dispute. Great customer service!
Reviewed in the United States on March 24, 2024
Galaxy S21 Ultra 5G 512GB - Black - UnlockedGene B.
Purchased on February 29, 2024
the whole experience was seamless and great! couldn't have asked for a better experience. I purchased S21 Ultra 256gb Unlocked. while I was hesitant about buying a refurbished device, then my device showed up and all the hesitance went right away! will purchase from again !
Reviewed in the United States on March 18, 2024
Galaxy S21 Ultra 5G 512GB - Black - UnlockedJared R.
Purchased on January 17, 2024
The phone is great. It works perfectly, the camera is awesome and te phone's processing capabilities are in good condition. I always buy refurbished because it's cheaper and this product came on time and in great condition so, thank you!
Reviewed in the United States on February 7, 2024
Galaxy S21 Ultra 5G 512GB - Black - UnlockedEdward E.
Purchased on December 15, 2023
Delivery wason time and the phone arrived as described (S21 Ultra in good condition). Everything works fine, except the battery which lasts only half a day under little to moderate useage. From the descriptions of this model, I expected a full day of heavy useage to two days of light use on a fully charged battery. I know it's a used phone, but if the battery is this weak it should have been swapped in order to consider this a refurbished phone.
Reviewed in the United States on January 1, 2024
Galaxy S21 Ultra 5G 512GB - Black - UnlockedRhianna F.
Purchased on November 10, 2023
This phone was only 2 years old, and was on here for 600. I couldn't resist that price, and purchased it. It came with 3 small slightly scratched spots on the screen, but that's all. For a refurbished phone, it otherwise works perfect :)
Reviewed in the United States on November 29, 2023
Galaxy S21 Ultra 5G 512GB - Black - UnlockedPaul E.
Purchased on November 26, 2023
Love my refurbished phone good price quality is great. Been about 2 weeks zero issues!!! Good screen, good camera and microphone! Ups dropped the ball on my overnight delivery tho a little irritating I'd like to see usps offered in the future or waive signature if possible.
Reviewed in the United States on December 10, 2023
Galaxy S21 Ultra 5G 512GB - Black - UnlockedHere’s what you help prevent on average by choosing a reborn smartphone over a brand new one.
That's like driving an SUV from NYC to Chicago.
That’s around the weight of a baseball.
That's like 20 dogs digging in your yard for a week.
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Galaxy S21 Ultra 5G 512GB - Black Unlocked GSM
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