448 verified reviews in the last 6 months.
Benson E.
Purchased on May 31, 2024
Overall happy with the value of my iphone 13 pro purchase. I’m always about saving money. Upgraded from my iphone 11 because it started acting up (i believe due to Apple’s programmed demises of older models). I selected the “excellent” quality of this refurbished phone and I will say i was surprised at how scratched up the perimeter (sides, top, and bottom) of the phone was. Thankfully the screen and back panel of the phone were essentially blemish-free, which i cared about more. I just put a clear case on the phone so you cant see the scratched perimeter so it’s all good. Getting a “discount” in the form of trading in my previous iphone 11 is also pleasant. Would def recommend Back Market.
Reviewed in the United States on July 1, 2024
iPhone 13 Pro 256GB - Sierra Blue - UnlockedChristine K.
Purchased on February 20, 2024
In the past I always bought new phones because I didn’t have real trust in refurbished phones. But as my son had a great experience with Backmarket, I thought I should go with them this time. I bought a phone advertised as being in “very good condition” and I have to say I‘ve been totally happy with everything so far: their service, shipping, and the phone! The reason why I don’t want to give a five star rating is, that I was a bit disappointed that it didn’t come with a new battery, though. The battery is still good at over 80%, but at a price of $600 for an iPhone 13 Pro, I definitely had hopped it would come with a new battery! But apart from that I really can recommend Backmarket and their products.
Reviewed in the United States on March 22, 2024
iPhone 13 Pro 256GB - Silver - UnlockedAngela W.
Purchased on February 26, 2024
I ordered a iPhone 13 Pro in excellent condition. I was very pleased when I received the phone as it looked like a new phone with no visible indications of use except some very small marks around the outside of the screen which I was not concerned about due to that are being covered by the case. It also had 89% battery life which was great to see on a refurbished phone. The shipping from the provider was very fast and it came packaged very securely to prevent damage. I had set up the phone installed the case and was attempting to install the glass screen protector. After two attempts with different screen protectors I determined that the screen was not fully flat, middle higher than the edges, but not visible to naked eye. The screen protector would not adhere properly due to this. I was very disappointed because up to that point I was loving the phone and experience with the refurbished product. I decided to return the phone and I have nothing but praise for how Back Market handled the return process. Very well managed, lots of timely communication, and no hassle with the return for a full refund. Although I wish the first phone would have worked for me, the overall experien...
Reviewed in the United States on March 9, 2024
iPhone 13 Pro 256GB - Sierra Blue - Locked VerizonKevin B.
Purchased on August 13, 2024
I got a fair condition iPhone 13 Pro 256gb and man, this this is like excellent condition! It arrived with the screen and back glass scratch-free!! Only minor scuffs on the sides which is nothing, right!??! This was the lowest prices comparing it to other platforms like Plug or even eBay. I’ve always bought my phone refurbished and on eBay but I have back market a try and they definitely exceeded my expectations! Thank you!
Reviewed in the United States on August 16, 2024
iPhone 13 Pro 256GB - Graphite - UnlockedDoug S.
Purchased on March 20, 2024
Purchased 2 phones (good condition) for my wife and I. Both phones were in advertised condition. My phone had the screen replaced during refurbishing, and the notification from iOS software was super annoying, but it did go away after a week or two as noted on the back market web site. Battery life seems to be getting better. It felt like the aftermarket screen replacement notification was draining the battery, but now I go 24 to 48 hours between charges. Overall it is a great phone for the price. I cannot image paying full price for a new phone again.
Reviewed in the United States on July 1, 2024
iPhone 13 Pro 512GB - Graphite - UnlockedLaura D.
Purchased on March 18, 2024
The phone came with someone’s old cracked screen protector on it, which was pretty shocking to see when expecting to pull my excellent condition phone out of the box. I wish they had taken that off. It also made me question how thoroughly the screen was inspected during refurbishing, if it all. Despite that, I have had no issues so far with the phone and am glad I made my purchase.
Reviewed in the United States on July 1, 2024
iPhone 13 Pro 256GB - Sierra Blue - UnlockedHeidi G.
Purchased on March 16, 2024
Item arrived as stated. I’m happy with it, and do happy with the price! Definitely would recommend back market for buying refurbished phones! Overall, a very easy process. The only downside was when the phone arrived it was not in the set up mode. So it took me a little while to figure out that I needed to reset the phone so that it would be in the initial set up mode.
Reviewed in the United States on July 1, 2024
iPhone 13 Pro 128GB - Gold - UnlockedPatrick D.
Purchased on March 11, 2024
Upgraded from iPhone 8+ to iPhone 13 Pro. Double my memory. Most importrant, the photo lenses make all the difference in the world. Great value for the price. I thought I had received a new phone not a refurbished phone!
Reviewed in the United States on March 31, 2024
iPhone 13 Pro 128GB - Graphite - UnlockedBrent G.
Purchased on July 24, 2024
I received the iPhone 13 Pro very fast. It looked brand new. So far, it seems to be working great! I opted for the better battery and thought the battery would be brand new. The phone states the battery is at 92%. So not brand new. Maybe I missed the small print on that one, who knows. I do regret not getting the 256 GB model… I didn’t know you can’t record 4K video in ProRes on the 128GB model. That’s my fault though for not doing the research. So far, great phone with a great experience. The battery took the fifth star off unfortunately.
Reviewed in the United States on August 22, 2024
iPhone 13 Pro 128GB - Graphite - UnlockedTerry B.
Purchased on July 13, 2024
I finally received my iPhone 13 Pro. I am very pleased with the device and will look forward to doing more business with Back Market in the future. The phone is in good condition and is exactly what I expected. Thanks to the fine people at Back Market. Outstanding !
Reviewed in the United States on July 19, 2024
iPhone 13 Pro 128GB - Sierra Blue - Unlocked