8,386 verified reviews in the last 12 months.
Rito S.
Purchased on December 28, 2023
I'm very impressed with Back Market refurbished products. For the most part, they're reasonably priced. I was able to get a Samsung galaxy s23 for half the price of a brand new one. The phone was cosmetically and functionally in very good condition. I was very surprised. What got my attention about Back Market though is that they are B Corp Certified. That was enough for me to purchase from them.
Reviewed in the United States on January 10, 2024
Galaxy S23 128GB - Purple - UnlockedChristopher L.
Purchased on November 22, 2023
We've shopped Backmarket for ~5 years now. Several years ago, Backmarket refurbished products were near immaculate, even when choosing the 'good' condition. Our 2023 purchase was not that; there were a couple of chips in the screen and the bezel had a gouge among other expected blemishes. Prices are higher than they were a couple years ago even though we bought another Samsung Galaxy S10. All in all, will probably shop Backmarket again, but we could've gotten the old S10 phone fixed locally for less and recieved the same quality.
Reviewed in the United States on December 10, 2023
Galaxy S10 128GB - Black - UnlockedRita K.
Purchased on November 5, 2024
Exchanged a Samsung Galaxy S9 for a Samsung Galaxy S23. I came across Back Market in an article and after checking them and many other refurbished electronics suppliers I felt completely comfortable to take a chance. The order process itself was very easy and product shipped/arrived as promised. The staff picks were helpful in deciding on what to get as well. I had no problem setting up the phone myself thru my current carrier Verizon. ALL data transferred successfully. I took it in just to make sure I did everything correctly and without knowing it was refurbish, even they said the phone looked and operated as New. I would definitely use Black Market again . (I ordered an Excellent level which was similar price to Good condition at the time.)
Reviewed in the United States on November 20, 2024
Galaxy S23 128GB - Purple - UnlockedRamon V.
Purchased on March 24, 2024
I was a little bit skeptical to order refurbished from an unknown outfit, so decided to order the Galaxy S23 I wanted in Good or Excellent condition. Guess what I received? A Galaxy S23 in excellent, excellent condition. My favorite place now for future purchases.
Reviewed in the United States on July 1, 2024
Galaxy S23 128GB - Black - UnlockedKeah P.
Purchased on February 29, 2024
This is the third item I have purchased from back market. I truly don't foresee ever buying electronics brand new again. The phone came in record time, in stellar condition. You would truly never know it was refurbished. It works great, I have had zero problems with anything I've purchased from back market and the Galaxy s23 Ultra was no different.
Reviewed in the United States on March 28, 2024
Galaxy S23 Ultra 256GB - Beige - UnlockedGloria M.
Purchased on December 26, 2023
Wow. The shipping was fast - and over the holidays too! I bought a Samsung Galaxy S23 which surprised me that a phone released in Feb 2023 needed refurbishing. The condition was rated as "very good". As far as I can see, it's damn near perfect. No signs of use. Looks new to me. I'd be curious to see what an "excellent" phone would look like. It works perfectly. And the fact that I got it at Xmas but have until Jan 31 to return? Even better. I don't plan on returning since I just paid over $100 bucks to protect the phone with an Otterbox case and a Zagg glass protector. Yes, I know I could've gotten it cheaper online or at Back Market but I'm so clumsy that I was paranoid enough to run straight to the TMobile store to get a new sim card and the protective stuff. Thank you to both Back Market and Maroon Mobile for such excellent service and an excellent device. Above and beyond!!!
Reviewed in the United States on January 7, 2024
Galaxy S23 128GB - Black - UnlockedMack M.
Purchased on September 13, 2024
I'm satisfied with my Galaxy S23 purchased from Back Market, and would buy again. Why pay full retail when you can get refurbished for much less? Refurbished is actually BETTER because it is more thoroughly tested than new!
Reviewed in the United States on November 11, 2024
Galaxy S23 128GB - Green - UnlockedMichael E.
Purchased on February 2, 2024
The Samsung S21 Ultra appears to be fine in the two weeks since we received it and was as promised. Ordering was easy and delivery was as expected. Our trade-in offer was much lower than we had anticipated ($25.00) for a phone in complete working order without problems. I have previously purchased certified, refurbished smartphones directly from Samsung and felt we received a much better & fairer trade-in offer. While the price of the S21 Ultra was cheaper from Back Market, I believe that I might have fared better buying from Samsung in terms of overall cost. I will research more closely when it's time for our next purchase.
Reviewed in the United States on February 19, 2024
Galaxy S21 Ultra 5G 128GB - Black - UnlockedEddie H.
Purchased on September 12, 2024
I got an awesome deal on a refurbished Galaxy S22+! Even though it was sold in “fair” condition, I received a great looking lightly used device that functions as if I bought it new. Highly recommend Back Market for older discontinued smartphones!
Reviewed in the United States on September 23, 2024
Galaxy S22+ 5G 128GB - Green - UnlockedJakson B.
Purchased on November 16, 2024
I recently purchased a refurbished Samsung Galaxy S21 from BackMarket, and I couldn't be happier with my experience. Here's a breakdown of my thoughts The phone arrived in excellent condition, just as described on the website. I opted for the "Excellent" grade, and true to its word, the device looked almost brand-new. There were no noticeable scratches or signs of wear, and the performance has been flawless so far. Pricing The pricing was very competitive compared to buying new or from other retailers. I saved a significant amount without sacrificing quality, which made it feel like a great deal. Shipping and Packaging The shipping was fast and efficient. The phone was securely packaged, ensuring it arrived in perfect condition. I appreciated the eco-friendly packaging, which aligns with BackMarket's commitment to sustainability. Performance The Samsung S21 is a fantastic phone with a vibrant display, excellent camera quality, and speedy performance. Thanks to BackMarket's thorough refurbishing process, the device operates like new. Overall Experience BackMarket provided a seamless buying experience. From the user-friendly website to the quality of the product, everything exceeded ...
Reviewed in the United States on November 19, 2024
Galaxy S21 5G 128GB - Purple - UnlockedSearches so popular you can't sit with them
When you shop refurbished, you're likely getting some of the best deals and discounts on devices that perform like-new. At Back Market, customers typically save 30-70% off on average compared to the price of new when they buy a certified refurbished Samsung phone. All refurbished devices on our marketplace have been fully reconditioned, repaired (if necessary), cleaned and thoroughly tested to the same standards as a new one. This is the biggest difference between buying a used or pre-owned Samsung phone compared to a refurbished one.
If saving money isn't a big enough benefit for you, consider that buying a renewed Samsung is also a much friendlier environmental option compared to buying new. That's because these used phones are kept out of our landfills and renewed for a second life, so you'll be helping to reduce electronic waste and your carbon footprint when you shop refurbished.
You'll find the biggest selection, highest product quality and lowest prices on restored Samsung phones at Back Market. That's because we specialize specifically in refurbished tech and take the time to carefully vet every seller on our marketplace to ensure customers are getting reliable devices that perform like-new. We have over 2,000 Samsung phones to choose from with price ranges to fit almost anyone's budget.
Staying true to our brand, we're also a huge advocate for environmental change. In fact, at the beginning of 2023, we hit a milestone for preventing 1 million tons of carbon emission (CO2e) from entering the atmosphere. You can help contribute to a better circular economy when you shop Samsung deals on our platform.
All Samsung device purchases on Back Market come with free standard shipping, a 1-year warranty, and a 30-day money-back guarantee. We want to make sure you can shop with confidence and find the best Samsung phone for your needs at lower prices.
If this is your first time buying refurbished, you might not be sure what to expect from your purchase. First, understand that your phone may have external cosmetic flaws depending on the condition you choose (Back Market offers devices of Fair, Good and Excellent quality). However, whatever the condition, any external blemishes will not affect your smartphone performance and you can expect your device to perform as if it were newly opened directly from the Samsung Store. You should also be confident that your Samsung phone is backed by a 1-year warranty, meaning in the rare case that any defects arise (outside of accidental damage) within 12 months of your delivery date, then you're entitled to your choice of a repair, replacement or reimbursement.
If you already have a Samsung that you're looking to replace, consider trading it into Back Market to give you a little extra budget for your next upgrade. We make the process simple for you and we'll give you a free online quote when you answer a few easy questions about your current phone model.