2,801 verified reviews in the last 12 months.
Jakson B.
Purchased on November 16, 2024
I recently purchased a refurbished Samsung Galaxy S21 from BackMarket, and I couldn't be happier with my experience. Here's a breakdown of my thoughts The phone arrived in excellent condition, just as described on the website. I opted for the "Excellent" grade, and true to its word, the device looked almost brand-new. There were no noticeable scratches or signs of wear, and the performance has been flawless so far. Pricing The pricing was very competitive compared to buying new or from other retailers. I saved a significant amount without sacrificing quality, which made it feel like a great deal. Shipping and Packaging The shipping was fast and efficient. The phone was securely packaged, ensuring it arrived in perfect condition. I appreciated the eco-friendly packaging, which aligns with BackMarket's commitment to sustainability. Performance The Samsung S21 is a fantastic phone with a vibrant display, excellent camera quality, and speedy performance. Thanks to BackMarket's thorough refurbishing process, the device operates like new. Overall Experience BackMarket provided a seamless buying experience. From the user-friendly website to the quality of the product, everything exceeded ...
Reviewed in the United States on December 9, 2024
Galaxy S21 5G 128GB - Purple - Unlocked Physical SIMCaleb H.
Purchased on December 19, 2024
I've bought from Rebeelo a couple times and everytime I've gotten a refurbished phone, it always had something wrong with it. Thankfully, Black Market can follow through with their promises of a functional phone. I'd most likely buy from here again
Reviewed in the United States on January 8, 2025
Galaxy S21+ 5G 256GB - Black - Unlocked Physical SIMRayge G.
Purchased on November 28, 2024
Great purchase on my end, I was still using the S9 before this so it was due for retirement unfortunately, still love my S9 though. This S21 is better in several ways. even being refurbished. it charges in a bit over an hour, the back is plastic so you don't need to worry about the phone flexing in your pocket and cracking, an issue I ran into with my old S9 partly because I procrastinated getting a case. The cameras on this are great, the quality is nice, and I'm not sure which processor it uses but it runs really smooth. It's got the average 60 hertz display and the fast and snappy 120 hertz display that you can cycle through, 9/10 phone imo
Reviewed in the United States on January 2, 2025
Galaxy S21 5G 128GB - White - Unlocked Physical SIMTeresa R.
Purchased on November 24, 2024
The phone was in excellent condition. I had no issues swapping phones and have run across no glitches. I am very pleased. As someone who doesn't need the newest item, just a good functioning one, I am pleased to find a place I can find refurbished items without worry.
Reviewed in the United States on December 14, 2024
Galaxy S21 5G 128GB - Purple - Unlocked Physical SIMDaniel V.
Purchased on November 7, 2024
Ordering phone was easy however it seems like the model I received has much less battery life than the previous phone I had (same model) unsure if this is due to it being refurbished but other phones I've ordered in the past from back to market didn't have this issue.
Reviewed in the United States on December 9, 2024
Galaxy S10+ 512GB - White - UnlockedJ T.
Purchased on October 7, 2024
Been very happy with this first purchase on back market. Arrived about 3 days earlier than the estimated delivery which was a nice surprise. Been using this refurbished phone (excellent condition) that released back in 2020 for about 2 weeks now and wow it's been in working fantastically. The battery works like it's new. All the buttons work as does the fingerprint scanner, no issues with the cameras. I have yet to find any issues and the 120hz motion smoothness is worth the sacrifice in resolution to keep it more in line with most current flagship phones. My only complaint is that there are minor superficial scratches on the screen from obvious prior use but are only noticeable when screen is off and actively looked for.
Reviewed in the United States on December 9, 2024
Galaxy S20 Ultra 5G 128GB - Gray - Unlocked Physical SIMThomas M.
Purchased on December 7, 2024
I've had multiple good experiences with Backmarket followed by one bad followed by two more good ones... I am worried my favorite phone will become extinct. But hopefully backmarket will keep finding as long as they can. Thier refurbishment is top quality
Reviewed in the United States on December 29, 2024
Galaxy S10e 256GB - Black - UnlockedSeth M.
Purchased on November 12, 2024
The phone is very amazing ..what i love most about it it the camera and its weight very light...the phone was in very good condition...had to tell its a. Refurbished phone... Back market goods..salu
Reviewed in the United States on December 12, 2024
Galaxy S21 5G 128GB - Gray - Unlocked Physical SIMMichael t W.
Purchased on September 11, 2024
This is my fourth phone Ive gotten from backmarket!! WHY? Because searching the net up and down ..Backmarket alwasy seemed tpo have the best deal.One big reason is the first two had clear new screens and the phone was refurbished.This time i got a galaxy s21..It is brand new looking..Super good phone.Super happy-PEACE
Reviewed in the United States on December 9, 2024
Galaxy S21 Ultra 5G 128GB - Black - Unlocked Physical SIMTami F.
Purchased on October 16, 2024
I am very happy with my new phone, however my old phone I bought at Walmart, a refurbished moto g pure, and it still had someone's name in it as still having access to the phone, I occasionally got messages from Google asking me if I had just tried to log in , in Dallas, TX, at first I said no it wasn't me, but they put me through the ringer on proving my identity and then after a few new passwords were created in would just say yes it was me, just to avoid all of the stuff I needed to do. so imagine my surprise his name is in this phone as well. I used a c to c cable to transfer my info to the new phone, did I bring him with me? I don't recall using a sim card or not the one from my moto phone. other than that it's telling me that I have malaware and viruses infecting my phone now. I have AVG CLEANING APP, VPN PRITECTION AND INSTALL gaurdio and it well they both say everything is fine, I have so many spam messages and emails I can't l getl through them all. can you help me?
Reviewed in the United States on December 9, 2024
Galaxy S21+ 5G 128GB - Purple - Unlocked Physical SIMSearches so popular you can't sit with them