Customer reviews for Refurbished Samsung Galaxy S series

The seller sold me a at&t locked phone as unlocked. Also, when I tried to contact them through the info card they sent with the phone the number they provided was a disconnected line in New York. And I couldn't get the phone unlocked by at&t because the previous owner hadn't removed the phone from their account. I spent two and a half days trying to figure out if I could get this phone to work because this seller did not do their due diligence to check all of this when they "refurbished" it. Overall a very negative experience.

Once again, Back Market has delivered a "like new" refurbished phone. The phone works flawless for now, and the delivery process was seamless. I'm so grateful for this company. Hopefully, they will never cease to exist.

I recently purchased a refurbished Samsung Galaxy S21 from BackMarket, and I couldn't be happier with my experience. Here's a breakdown of my thoughts The phone arrived in excellent condition, just as described on the website. I opted for the "Excellent" grade, and true to its word, the device looked almost brand-new. There were no noticeable scratches or signs of wear, and the performance has been flawless so far. Pricing The pricing was very competitive compared to buying new or from other retailers. I saved a significant amount without sacrificing quality, which made it feel like a great deal. Shipping and Packaging The shipping was fast and efficient. The phone was securely packaged, ensuring it arrived in perfect condition. I appreciated the eco-friendly packaging, which aligns with BackMarket's commitment to sustainability. Performance The Samsung S21 is a fantastic phone with a vibrant display, excellent camera quality, and speedy performance. Thanks to BackMarket's thorough refurbishing process, the device operates like new. Overall Experience BackMarket provided a seamless buying experience. From the user-friendly website to the quality of the product, everything exceeded ...

I have used Back Market multiple times for different refurbished electronics & they have always done a great job! All our phones & laptops have been in great condition & the website is easy to navigate. I recently purchased a Samsung Galaxy S21 FE 5G 128GB & it is great & shipping was pretty quick.

I've bought from Rebeelo a couple times and everytime I've gotten a refurbished phone, it always had something wrong with it. Thankfully, Black Market can follow through with their promises of a functional phone. I'd most likely buy from here again

Great purchase on my end, I was still using the S9 before this so it was due for retirement unfortunately, still love my S9 though. This S21 is better in several ways. even being refurbished. it charges in a bit over an hour, the back is plastic so you don't need to worry about the phone flexing in your pocket and cracking, an issue I ran into with my old S9 partly because I procrastinated getting a case. The cameras on this are great, the quality is nice, and I'm not sure which processor it uses but it runs really smooth. It's got the average 60 hertz display and the fast and snappy 120 hertz display that you can cycle through, 9/10 phone imo

This is at least my 4th or 5th phone purchase from Back Market. The process has been extremely smooth. Great deals as opposed to buying a new $1K phone. All of my phones have worked flawlessly. (My last Galaxy S10+ had a line on the screen about 1.5 inches down. I should've returned it, but thought I could live with it. It did bother me though!) I've always bought unlocked phones because I don't use a big corporate cell service provider. I really like this S21+ 5G EXCEPT when it boots up it has the BRIGHT PINK TMobile Logo and sound, which I hate (due to bad experience with TMobile in the past)! I think I got rid of all the other TMobile branding like the browser landing page, the ringtone and TMobile app. I don't understand why whoever refurbished this phone didn't re-load a generic OS. All the other reburbished phones have never had any sort of corporate branding. Other than that, I'm OK with the phone, I guess. I still have 28 days to decide. I really don't see that TMobile logo that much, just when restarting the phone so it should be fine.

I've had multiple good experiences with Backmarket followed by one bad followed by two more good ones... I am worried my favorite phone will become extinct. But hopefully backmarket will keep finding as long as they can. Thier refurbishment is top quality

The phone was in excellent condition. I had no issues swapping phones and have run across no glitches. I am very pleased. As someone who doesn't need the newest item, just a good functioning one, I am pleased to find a place I can find refurbished items without worry.