9,360 verified reviews in the last 6 months.
Benson E.
Purchased on May 31, 2024
Overall happy with the value of my iphone 13 pro purchase. I’m always about saving money. Upgraded from my iphone 11 because it started acting up (i believe due to Apple’s programmed demises of older models). I selected the “excellent” quality of this refurbished phone and I will say i was surprised at how scratched up the perimeter (sides, top, and bottom) of the phone was. Thankfully the screen and back panel of the phone were essentially blemish-free, which i cared about more. I just put a clear case on the phone so you cant see the scratched perimeter so it’s all good. Getting a “discount” in the form of trading in my previous iphone 11 is also pleasant. Would def recommend Back Market.
Reviewed in the United States on July 1, 2024
iPhone 13 Pro 256GB - Sierra Blue - UnlockedJose C.
Purchased on April 21, 2024
Easy, fast shipping. I was overall happy with the way the iPhone 13 I purchased in "Good" condition arrived, phone battery was 87% and the body was also good with only a few scuffs around the edges (nothing that a case will hide). I'd have been a bit disappointed about the screen, it has apparently been replaced for a non genuine display and my phone is indicating “An important display message - Unable to verify this iPhone has a genuine apple display". I had to remember that this was a refurbished phone and I couldn't notice any difference in image quality, except for that annoying notification in the settings the iPhone works as expected.
Reviewed in the United States on July 1, 2024
iPhone 13 256GB - Blue - UnlockedGloria R.
Purchased on March 7, 2024
I was nervous to buy a refurbished iPhone anywhere other than through Apple but the iPhone 13 mini was never available at the Apple Refurbished store, so after looking around I felt the most confident purchasing through Back Market. The 13 mini I purchased arrived a couple of days early and I received notifications when it was going to be delivered so I'd be there to sign for it and the driver did require a signature. The phone was exactly what I'd hoped for and now I feel a little silly being so worried about it. I will buy from Back Market again.
Reviewed in the United States on March 25, 2024
iPhone 13 mini 256GB - Starlight - UnlockedHarry T.
Purchased on August 19, 2024
Fast delivery! The iPhone XR looks good , works great and the best is it has a new battery installed! This is our 5th refurbished BackMarket product we purchased in the last 3 years and all went well. (iMacs, MacBooks and iPhones)
Reviewed in the United States on August 22, 2024
iPhone XR 64GB - Coral - UnlockedEugene C.
Purchased on July 25, 2024
When it became time to for me to upgrade my iPhone, I made the decision for the first time to purchase a refurbished iPhone versus purchasing a new one. First I felt that the pricing of new iPhones were simply getting way too expensive. Secondly, I would be doing my little piece toward helping the environment. Nonetheless, the decision still had me very nervous. I had never purchased a refurbished phone, and worried greatly about the quality and service I would get from purchasing one. I did a lot of research on various businesses in the refurbishing market. As part of a long process I eventually found and researched Back Market. The overall feedback on their business was very good from many sources, they have a solid return policy if I were to need it, and their pricing is competitive. So I made the leap. I chose for various reasons to purchase an iPhone 13 Pro Max. Now out of fairness to this review, I made the choice of selecting a phone in excellent condition and added a new battery to my order. The phone arrived exactly on the day stated at the time the phone was purchase. It was now time for the unveiling. I was stunned at what I had received! The phone looked just like ...
Reviewed in the United States on August 25, 2024
iPhone 13 Pro Max 256GB - Sierra Blue - UnlockedAmber T.
Purchased on June 20, 2024
I love I was able to get an older iPhone to start learning how iPhone operate. I have to say the iPhone 12 is the best to learn from and to be able to get a refurbished phone for a great price, great look and all around awesome phone from Back Market is exactly what I was looking for! Thank you
Reviewed in the United States on July 16, 2024
iPhone 12 64GB - Red - UnlockedDawndie S.
Purchased on July 9, 2024
This is my first time ever buying a refurbished iPhone from Back Market and my experience has been very wonderful! I ordered my iPhone 12 Pro (upgrade from the iPhone 12, always wanted a Pro just couldn’t afford one, until now) on 9th of July and just received it today 11th of July, super fast shipping and delivery! So far the phone is amazing. Just got it set up and ready to go. I got it in excellent condition and it truly is in excellent condition, I only seen one little mark on it! It came from Wireless Source from Back Market and they did amazing service, they even put a screen protector on it for me! I am truly impressed and very happy with my purchase and will definitely do another one when I need to upgrade to a new phone! Oh and the only thing is that the battery health is only 76%, wish it was more, but it is a used/refurbished phone. Thank you so very much!
Reviewed in the United States on July 11, 2024
iPhone 12 Pro 128GB - Graphite - UnlockedIan G.
Purchased on June 13, 2024
I’ve been loving my refurbished iPhone 12 mini. It’s condition is exactly as described. Huge fan of the trade-in service as well. Was disappointed with the shipped cable tho. I expected a cable and power brick since it said “charger included”. Worst of all is it was usb type A, not a type C to lightning cable. But whatever
Reviewed in the United States on July 1, 2024
iPhone 12 mini 64GB - Blue - UnlockedJailyn T.
Purchased on June 5, 2024
Ordered the “excellent” Deep Purple iPhone 14 Pro Max on a Thursday evening and received on Monday afternoon. Phone came in impeccable condition. Not a single scratch and even came with a screen protector installed. I’ve had the phone for just under two weeks but not a single issue with the phone has arisen. Amazing work and cudos to the refurbisher.
Reviewed in the United States on July 1, 2024
iPhone 14 Pro Max 128GB - Deep Purple - Unlocked - Dual eSIMAaron F.
Purchased on May 31, 2024
I purchased an iPhone 12 Mini 128 GB that was refurbished. Although the item came in an excellent condition and all items came as described, I received the 64 GB model. I’m hoping to purchase again while I wait for my refund to process. If my order is fulfilled correctly next time, I will be a happy camper. We will see how it goes.
Reviewed in the United States on July 1, 2024
iPhone 12 mini 128GB - Black - Unlocked