9,271 verified reviews in the last 6 months.
Elinah M.
Purchased on May 1, 2024
I finally received my phone all the way in Kenya. I bought iPhone 12 Pro in excellent condition and I love it. The phone exceeds the expectations I had as I was skeptical about a refurbished phone. I had an issue with my shipping address and the customer service was awesome and I was given a promo code for the inconvenience. I am a happy client.Thank you!
Reviewed in the United States on July 1, 2024
iPhone 12 Pro 128GB - Graphite - UnlockedJohn P.
Purchased on May 21, 2024
The device I got from BM is fantastic. It is a new iPhone 15,it has 100% health battery, Apple care until march 2025 and no sight of use. It was my first bought like this (refurbished/renewed) I am so glad and I will buy here again in BM.
Reviewed in the United States on July 1, 2024
iPhone 15 128GB - Black - Unlocked - Dual eSIMEmir B.
Purchased on April 26, 2024
Back Market so far has always sent me very amazing refurbished electronics that never had scratches or anything wrong with them. The latest thing I purchased was a iPhone 14 Pro Max and it came like it was brand new! Good job Back Market, 10/10.
Reviewed in the United States on July 1, 2024
iPhone 14 Pro Max 128GB - Deep Purple - Unlocked - Dual eSIMSarah M.
Purchased on May 1, 2024
I ordered an iPhone 14 plus in excellent condition but it’s more of a “good/fair” than anything. I’ve bought from back market a few times with great experiences but this one was just not that good. The phone works fine, the battery health is decent (90%) but the sides of the phone were scratched and dirty. Besides that I am pleased with the performance of the phone and the screen and back glass look amazing. I guess it really just depends on the refurbisher.
Reviewed in the United States on July 1, 2024
iPhone 14 Plus 128GB - Purple - Unlocked - Dual eSIMJohn T.
Purchased on April 29, 2024
Purchased an iPhone 12. It was delivered within a couple days, and is in excellent condition. Even the battery health is 100%!! Wow! So glad I ordered from Give Back Wireless instead of Amazon or Apple refurbished. Phone works perfectly and was set at a very fair price. 10/10 would order again. Thank you ‘Give Back Wireless’ and ‘Back Market’!
Reviewed in the United States on July 1, 2024
iPhone 12 64GB - Black - Locked AT&TNoah A.
Purchased on April 19, 2024
Love my phone, probably not the best decision to buy a refurbished iPhone 15 right now but I am in love, took around 30 minutes to set it up and it’s been great!! This is my third buy from here and hopefully I am able to soon buy an iPad! (For drawing ofc) so hopefully that goes good as well!
Reviewed in the United States on July 1, 2024
iPhone 15 128GB - Blue - Unlocked - Dual eSIMLeighlou B.
Purchased on March 5, 2024
I ordered the iPhone 12 Pro in good condition. When I received the phone it looked great with very minor scratches on the screen and barely anything on the body. However, in further inspection I noticed the call speaker to look rough and when I tested the speaker it had a “buzzing” sound. It was obviously not functional as it should be. I also noticed the bottom speaker to have some damage as well. I immediately began the return to fix this issue and they sent me a new phone altogether. The speaker issue was fixed and the phone condition was basically the same as the other. Minor scratches and barely any body damage that I could see. I’m impressed with the customer service and how quick they were to help and send a new one. I do recommend checking the speakers with your refurbished phone before being 100% confident you don’t need to return!
Reviewed in the United States on July 1, 2024
iPhone 12 Pro 128GB - Graphite - UnlockedElias C.
Purchased on March 7, 2024
I chose to buy the iPhone 11 pro max in fair condition and with the new battery. To my surprise, the iPhone arrived brand new, I had no reaction because I didn't expect to receive the smartphone in this condition, I expected to receive a refurbished iPhone, but to my surprise I received a brand new one, or else this seller's work on refurbishing is so perfect that the equipment arrived new with 100% incredible battery life, simply incredible, so far I'm amazed at the quality of this iPhone. Thank you very much, I will always be buying here at backmarket, you left me amazed and delighted with the quality of the services and products, this seller has 1000 million stars and left me very amazed. thanks
Reviewed in the United States on March 29, 2024
iPhone 11 Pro Max 64GB - Space Gray - UnlockedChristine K.
Purchased on February 20, 2024
In the past I always bought new phones because I didn’t have real trust in refurbished phones. But as my son had a great experience with Backmarket, I thought I should go with them this time. I bought a phone advertised as being in “very good condition” and I have to say I‘ve been totally happy with everything so far: their service, shipping, and the phone! The reason why I don’t want to give a five star rating is, that I was a bit disappointed that it didn’t come with a new battery, though. The battery is still good at over 80%, but at a price of $600 for an iPhone 13 Pro, I definitely had hopped it would come with a new battery! But apart from that I really can recommend Backmarket and their products.
Reviewed in the United States on March 22, 2024
iPhone 13 Pro 256GB - Silver - UnlockedTheofilos G.
Purchased on March 6, 2024
The phone arrived in secure packaging and it is in better condition than advertised! Great price for such an awesome phone. I have used the iPhone 12 since it came out and I bought this iPhone 12 256gb to upgrade storage. I would definitely recommend BackMarket and especially Cellphone Depot when considering the purchase of a refurbished phone.
Reviewed in the United States on March 16, 2024
iPhone 12 256GB - Red - Unlocked