I was hesitant to ordering such an expensive refurbished phone but I have been pleasantly surprised with my purchase thus far. My phone came in better than Good condition. My only "issue" was that when I started the phone it didn't go through the initial start setup. I ended up factory resetting the phone. After setup I had to go through the settings to unlock the network, which is not a big deal but it is something that not many people would know or consider. Aside from that, it has been a fantastic phone that has worked with my Mint plan.

This is my first order and trade-in and I'm very happy with everything I will be making recommendations to all my friends and family I purchased a Galaxy S23 Ultra it's flawless I purchased it Excellent grade and it was like it was brand new. I'm very happy

My latest purchase was for my oldest daughter. who didn't want to get bound to a lengthy payment contract with the cellular carrier. She specifically asked for the Samsung Galaxy S23 Ultra. 512 GB. We got a really competitive price and a great product presentation. She had no issues once she started using it. We continue our tradition with Backmarket. Being our cellphone provider.

I was skeptical buying a refurbished phone. I chose Back Market because they have a great warranty. I bought a S23 Ultra and it is in perfect condition. It came with a charger. I am happy with my choice.

Fabulous! Ordered Samsung S23 Ultra from Back Market and couldn't be more pleased. Phone arrived promptly and existing number and data including my dozens of apps transferred without any problems as well as all data. Did not include a charger but did include a charging cable. This was described in the advertisement. Phone appears new and works absolutely perfectly. Highly recommend Back Market!

received the phone pretty fast and in the condition I selected "excellent" the only down side was that I received the phone locked when I selected an "unlock" version of the phone. Customer service was helpful but it was a pain trying to find a number to call. But It was resolved in the end, if I would've received an unlocked phone I wouldn't have mind giving 5 stars.