Customer reviews

4.3/5

438 verified reviews in the last 6 months.

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  • E

    Eugene C.

    Purchased on July 25, 2024

    5/5

    When it became time to for me to upgrade my iPhone, I made the decision for the first time to purchase a refurbished iPhone versus purchasing a new one. First I felt that the pricing of new iPhones were simply getting way too expensive. Secondly, I would be doing my little piece toward helping the environment. Nonetheless, the decision still had me very nervous. I had never purchased a refurbished phone, and worried greatly about the quality and service I would get from purchasing one. I did a lot of research on various businesses in the refurbishing market. As part of a long process I eventually found and researched Back Market. The overall feedback on their business was very good from many sources, they have a solid return policy if I were to need it, and their pricing is competitive. So I made the leap. I chose for various reasons to purchase an iPhone 13 Pro Max. Now out of fairness to this review, I made the choice of selecting a phone in excellent condition and added a new battery to my order. The phone arrived exactly on the day stated at the time the phone was purchase. It was now time for the unveiling. I was stunned at what I had received! The phone looked just like ...

    Reviewed in the United States on August 25, 2024

    iPhone 13 Pro Max 256GB - Sierra Blue - Unlocked
  • J

    John N.

    Purchased on March 5, 2024

    4.8/5

    I love the price. I love the device so far. it seems like Back Market is a legitimate option when looking for discounted smartphones and electronic devices. I will buy again in the future! Just make sure you click on the refurbisher company name and research that company. make sure it's a reputable company. BuySaveRepeat is the best on Back Market!

    Reviewed in the United States on March 8, 2024

    iPhone 13 Pro Max 256GB - Gold - Unlocked
  • M

    Matthew S.

    Purchased on May 24, 2024

    4.8/5

    This refurbisher is awesome, I needed to get a new phone and struck gold on this one. I got it in good condition but when the device came in it looked brand new besides a little dust on the camera if you are like me and in the market for a new phone this company is the way to go I'm pretty sure the seller is called certified direct. They did awesome I will add that this phone did come with a 86% battery life which is normal when you buy a refurbished phone but the battery is great definitely holds a charge I would rate this phone 10/10🤌👌

    Reviewed in the United States on July 1, 2024

    iPhone 13 Pro Max 512GB - Graphite - Unlocked
  • E

    E F.

    Purchased on April 8, 2024

    4.9/5

    Decided to upgrade from an iPhone SE 2nd Gen after wearing out the battery and cracking the screen. Overall very impressive refurbished quality and very happy with the phone. The only detectible damage from the phone was two small, nearly invisible scratches on the screen and two small scratches towards the top notch, but nothing I really am obsessed over. 👍👍

    Reviewed in the United States on July 1, 2024

    iPhone 13 Pro Max 128GB - Graphite - Unlocked
  • J

    Jonathan N.

    Purchased on March 24, 2024

    5/5

    Just set up and inspected device. Exactly as described. Flawless performance thus far. This is my 7th device purchased from BM and every order has exceeded expectations. Great company, top of the line refurbishers, and excellent customer service. Trading in my old device as well. Highly recommend Back Market.

    Reviewed in the United States on March 29, 2024

    iPhone 13 Pro Max 1000GB - Sierra Blue - Unlocked
  • T

    Tyre B.

    Purchased on March 6, 2024

    4.9/5

    If you’re nervous about this app, let me be the one to tell you that I was the same way💀 I was in desperate need for a new phone but absolutely did not want to pay $1000+ so I found out about back market and bought this iPhone 13PM 512gb in good condition and it’s honestly great, no noticeable dings or scratches on the phone itself, came with 88% battery but that’s expected when you buy refurbished tech but other than that this phone is amazing and just what I needed!

    Reviewed in the United States on March 17, 2024

    iPhone 13 Pro Max 512GB - Graphite - Unlocked
  • S

    Sean alexander M.

    Purchased on April 19, 2024

    5/5

    I don't normally write reviews but... I cant stress this enough, every part of this experience was amazing, especially because this is my first refurbished device ever. My new phone came in better condition than I expected; there were a couple light scratches that I only found going over the phone with aggressive attention to detail. It's as close to a new device as I could hope for. All original parts and the delivery went perfectly. If this is the quality of refurbished devices is this high, I will never buy a new phone again!

    Reviewed in the United States on July 1, 2024

    iPhone 13 Pro Max 256GB - Sierra Blue - Unlocked
  • A

    Aldo R.

    Purchased on March 27, 2024

    5/5

    I ordered an IPhone 13 Pro Max in excellent condition and I received just that, it’s an amazing phone especially for a refurbished one, I would definitely buy my next phone from backmarket!

    Reviewed in the United States on July 1, 2024

    iPhone 13 Pro Max 128GB - Graphite - Unlocked
  • T

    Tyler Y.

    Purchased on June 24, 2024

    4.5/5

    back market is great, just got my iphone 13 pro max, and I got it in a good condition. it had no scratches but the back of the phone had remanufactured in the back of the phone. but the battery is great it had a 99%. and I checked it if it was real and it was. I fully recommend.

    Reviewed in the United States on July 1, 2024

    iPhone 13 Pro Max 512GB - Silver - Unlocked
  • A

    Anthony M.

    Purchased on May 8, 2024

    4.5/5

    I chose the iPhone 13 pro max over the iPhone 14 Plus because of the promotion display. They’re essentially the same phone except for the better display on the 13 pro. The price of the one I received was also cheaper than the 14 plus. Would be a full 5 stars if it weren’t for the ringer switch being too crusty to the point where I couldn’t switch between volume modes. I had to clean that myself to get it to function properly. The battery is also what I’m assuming is the original, as it is at a maximum capacity of 86% which isn’t too bad since it gets me through a day and a half. Otherwise, it was a good buy at a great and reasonable price based on its advertised condition 👍. I also bought a dbrand skin and a semi translucent Casetify case to go with the phone and it now looks awesome!

    Reviewed in the United States on July 1, 2024

    iPhone 13 Pro Max 128GB - Graphite - Unlocked