26 verified reviews in the last 6 months.
Mary C.
Purchased on March 16, 2024
Though the phone I got looked good, when I tried to set it up, I found out that it was still registered as a work phone for a random company. I couldn't proceed with setup without agreeing to let the company have access to my phone. (When I reached out to that company's IT department, they said the phone had been stolen). BackMarket customer service was helpful, if a little slow. But based on this experience, I didn't feel up for trying again, so I just opted to return the phone for a refund. I was surprised about this issue, as I hadn't encountered it in other people's reviews. Hopefully it was just an isolated incident.
Reviewed in the United States on July 1, 2024
Google Pixel 6a 128GB - Black - UnlockedEvan M.
Purchased on March 16, 2024
I ordered an unlocked Pixel 7, but the seller shipped me a locked one. After I contacted support, the seller either failed to reply to Back Market or for some other reason took a few days trying to remotely unlock the device. When they were unable to, I returned the phone for a full refund.
Reviewed in the United States on July 1, 2024
Google Pixel 7 128GB - Green - UnlockedJacqueline H.
Purchased on March 29, 2024
Phone arrived in expected condition. No additional flaws or damage. Has been working perfectly and no issues.
Reviewed in the United States on August 11, 2024
iPhone 11 64GB - Black - Locked T-MobileSandy C.
Purchased on June 14, 2024
Phone arrived early! Seems to work like new and looks like new. And I finally got my Pro camera I've been pining for. Did not disappoint, as usual.
Reviewed in the United States on July 18, 2024
iPhone 13 Pro 256GB - Sierra Blue - UnlockedJessica W.
Purchased on March 20, 2024
Ordered my literal dream phone (Google Pixel 6A-Unlocked), loved the idea of recycling a perfectly good phone and getting something nice for a good price. Phone came in and it was physically perfect. However, when it came time to pop my SIM card in, turn out the phone was LOCKED to Verizon! I ordered an unlocked phone to save myself the HUGE hassel I just went through. Called Verizon, they said they would unlock it in 42-78 hours so I waited but they didn't unlock it. Brought it to a phone repair shop, they couldn't unlock it. And the time it took for me to exhaust all my options was ridiculous! I have two very young kids with me at home all day, every day, and our family only has one car. To be without a phone for that long was so unsafe, which again, is why I ordered the unlocked phone. So I had a literally useless phone, and no options. Finally had to break down and BUY a service plan from Verizon which cost me ANOTHER $70! Just tarnished the happiness I felt about getting my dream phone, not to mention how bad I feel for wasting money my family really needs on a new plan after spending over $200 on the phone. Would not recommend Back Market to my worst enemy.
Reviewed in the United States on July 1, 2024
Google Pixel 6a 128GB - Green - UnlockedMutwa P.
Purchased on December 23, 2023
Excellent
Reviewed in the United States on September 7, 2024
Galaxy S21 5G 128GB - Gray - UnlockedDavid T.
Purchased on June 25, 2024
Great condition and has been working fine since we got it!
Reviewed in the United States on July 16, 2024
Google Pixel 6a 128GB - White - UnlockedStanley N.
Purchased on June 19, 2024
Best purchase I ever made here.
Reviewed in the United States on July 12, 2024
iPhone 14 Pro 256GB - Space Black - Unlocked - Dual eSIMBenito P.
Purchased on June 20, 2024
Great condition and good delivery time.
Reviewed in the United States on July 3, 2024
iPhone 11 Pro Max 256GB - Space Gray - UnlockedJaime F.
Purchased on December 27, 2023
My daughter was very happy with the device, I helped my mom purchase phone as well.
Reviewed in the United States on July 1, 2024
Galaxy Z Flip3 5G 128GB - Beige - Unlocked