Customer reviews for all reborn items

4.3/5

53,565 verified reviews in the last 12 months.

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • B

    Bernardo M.

    Purchased on November 29, 2024

    4.9/5

    I don’t usually leave reviews but this time I’m compelled to write one. It’s my first time using backmarket to purchase a refurbished phone for my Mom as a xmas gift. I opted for the excellent condition. Honestly, I was thinking twice to make a purchase thru backmarket because of the mixed reviews that I’ve extensively read, especially the words “brittle screen display” “non-genuine parts installed” such and such. But since, backmarket offers 1-year warranty and 14-day return policy, it’s a no brainer. Thus, I went ahead and made the purchase. The iPhone 14 Pro arrived quick and upon examining it more thoroughly, it’s basically flawless like brand new just like you get from apple, other than 85% battery life (which I’m about to get replaced by apple anyway). I’m so happy about this transaction and I highly recommend it to people who are in the market for one without costing you arm and leg. Shout out to Supplytronics!

    Reviewed in the United States on December 15, 2024

    iPhone 14 Pro 128GB - Deep Purple - Unlocked - Dual eSIM
  • C

    Christopher S.

    Purchased on December 3, 2024

    5/5

    The refurbished Apple MacBook Air M2 15-inch feels like brand new! It’s incredibly fast, lightweight, and the larger screen size is perfect for productivity. The Retina display is stunning, and there’s no sign it’s been used before. Everything works flawlessly, and the battery life is excellent. It’s a fantastic way to get premium quality at a more affordable price!

    Reviewed in the United States on December 11, 2024

    MacBook Air (2023) 15-inch - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 256GB
  • J

    Juan ignacio L.

    Purchased on November 27, 2024

    4.8/5

    I recently purchased a Google Pixel 7 Pro from Back Market, and I’m really impressed with my experience. The phone arrived in excellent condition, just as described on the site. The pricing was competitive, and the purchase process was smooth and straightforward. Shipping was faster than expected, and the packaging was secure, ensuring the phone arrived safely. Overall, I’m very satisfied with both the product and the service. I would highly recommend Back Market to anyone looking for quality refurbished electronics at great prices!

    Reviewed in the United States on December 9, 2024

    Google Pixel 7 Pro 128GB - White - Unlocked Physical SIM
  • R

    Robert S.

    Purchased on October 8, 2024

    4.8/5

    I have received my MacBook Pro in a fair state, with a battery level of around 90% and 204 cycles. Initially, I was unable to use Apple Pay due to modified computer security. When attempting to update the system to the latest 2024 sequoia update, the interface displayed in Russian lettering. To resolve this, I installed a fresh iOS program and was then able to update the system. Although the battery is in good condition, there are some minor scratches and dings on the device. Despite this, I am generally satisfied with the product. a while back though I did order a 2013 MacBook from Back Market refurbished products are worth the money and then on top of that if you feel like you need to add a extended warranty, it never hurts

    Reviewed in the United States on December 9, 2024

    MacBook Pro Retina 15-inch (2018) - Core i7 - 16GB - SSD 512GB
  • T

    Tanish N.

    Purchased on September 26, 2024

    4.2/5

    I loved the product and its quality, also got the item delivered earlier than expected. It was very economical, as I got an iPhone 15 pro 512 GB for just $904, and that to in excellent condition. Also, I got Battery health at 100%, moreover phone still has an active Apple warranty. I am not sure if after refurbishing the phone it is still water resistant or not, and so I wouldn't risk it. The charging cable is not original and very small in length. Rest everything is awesome and I love it. I checked the Antutu and Geek bench benchmark scores, they were a little lower side from the actual score but I guess that is due to the low charging and background applications.

    Reviewed in the United States on December 9, 2024

    iPhone 15 Pro 512GB - Natural Titanium - Unlocked - Dual eSIM
  • C

    Christopher S.

    Purchased on December 3, 2024

    4.8/5

    The refurbished Sony WH-1000XM5 headphones exceeded my expectations! The sound quality is exceptional, with rich bass and crisp highs, and the noise-canceling is second to none. They look and feel brand new, with no signs of previous use. The comfort and battery life make them perfect for long listening sessions. Highly recommend—worth every penny! Only issue is it arrived 4 days later than what was expected.

    Reviewed in the United States on December 11, 2024

    Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
  • R

    Rita K.

    Purchased on November 5, 2024

    5/5

    Exchanged a Samsung Galaxy S9 for a Samsung Galaxy S23. I came across Back Market in an article and after checking them and many other refurbished electronics suppliers I felt completely comfortable to take a chance. The order process itself was very easy and product shipped/arrived as promised. The staff picks were helpful in deciding on what to get as well. I had no problem setting up the phone myself thru my current carrier Verizon. ALL data transferred successfully. I took it in just to make sure I did everything correctly and without knowing it was refurbish, even they said the phone looked and operated as New. I would definitely use Black Market again . (I ordered an Excellent level which was similar price to Good condition at the time.)

    Reviewed in the United States on December 9, 2024

    Galaxy S23 128GB - Purple - Unlocked Physical SIM
  • R

    Robert P.

    Purchased on November 2, 2024

    4.2/5

    So far I'm impressed with my purchase of the refurbished iPhone 13 mini. The phone appears to be in excellent shape with no cosmetic damage. The case and screen are blemish free and the battery charges to 100%! The only difficulty I have had is migrating the data form my old Android phone to the new iPhone. The service provider (T-Mobile) and Apple Support weren't much help. I will definitely consider another refurbished phone from this seller in the future.

    Reviewed in the United States on December 9, 2024

    iPhone 13 mini 128GB - Midnight - Locked T-Mobile
  • T

    Tyler W.

    Purchased on November 13, 2024

    5/5

    I'm was little scared because I never brought refurbished phone in my life but when I say I'm ordering again brought iPhone 14 plus (product) red no scratches my phone was flawless...it's like I brought the premium my iPhone look new like I brought it from the apple store I would be buying some more electronics from here

    Reviewed in the United States on December 9, 2024

    iPhone 14 Plus 128GB - Red - Unlocked - Dual eSIM
  • G

    Gunnar F.

    Purchased on November 28, 2024

    5/5

    For anyone else that was super worried to purchase from back market because of bad reviews or uncertainty of buying refurbished, here is my honest review as someone who was on a budget and looking for a MacBook for college. I too was super nervous about spending so much money on a MacBook Air without actually seeing it, but saw a ton of good reviews with this vendor and decided to trust it. I ended up buying a 2020 MacBook Air M1, 16GB Ram, with 256GB of storage in the color space grey in good condition. To my shock, the MacBook came in five days, even faster than it was expecting to come. When I opened the MacBook, it was wrapped in a heavy duty box with a thick bubble wrap to make sure it was super safe. When I opened the MacBook it looked AMAZING. There were a few small scratches on the underneath side of the Mac, but the top was absolutely flawless. I am so happy with this purchase and could honestly say that this is a great vendor that can be trusted! Even saved a few hundred bucks buying from back market instead of Apple! As far as everything else goes, the computer seems to operate perfectly, all speakers work. All buttons are in tact, and the touch pad is responsive. ...

    Reviewed in the United States on December 13, 2024

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 16GB RAM - SSD 256GB