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Refurbished Consoles & Gaming's customer reviews

866 verified reviews in the last 12 months.

E
Esco T.
Purchased on September 19, 2024
4.6/5
This is my 5th purchase with backmarket and I have been impressed every turn. The switch came with everything I could have needed including the wrist clips for the joycons. I waited to review until I’d had time to see the hard/software for what it truly was being refurbished. Of course the body and controllers had a few noticeable scratches on them but it was all able to be polished up a bit. All in all another great purchase. Thank you backmarket for saving the tech!
Reviewed in the United States on December 9, 2024
Switch 32GB - Gray
J
James H.
Purchased on November 16, 2024
4.4/5
My shopping on Back Market was good, but not perfect. I bought 2 used Nintendo Switch sets, saving 1/3 off the price of new ones. The information provided was accurate. They appeared to be in good condition, but one was missing the charger, so I had to spend an extra $20. They were both anonymous gifts to charity, so I did not test them.
Reviewed in the United States on December 20, 2024
Switch 32GB - Black
M
Mackenzie S.
Purchased on November 14, 2024
4.6/5
I've had the Switch OLED for about 2 weeks now and so far it's been great. Arrived 2 days before it was supposed to. Even without the original box, everything was packed nice and tight. Haven't had any issues with game play, connections, or the controllers. It was listed in Fair condition, but I would put it as Good. Aside from some wear marks near the charging port and two very very small chips in the screen (I can feel them but they're not noticeable in game play), this thing is 10/10.
Reviewed in the United States on December 9, 2024
Switch OLED 64GB - White
E
Evan M.
Purchased on October 29, 2024
4.4/5
The description didn’t say anything about what exactly was included. You get a switch, left and right joycons, the controller that you slot the joycons on, the little slides you put on the joycons to use them separately, a dock, a power adapter for the dock, and a USB-A to USB-C cable. My accessories came in pristine condition, with some still in the packaging. The switch and joycons, however, were a little worse for wear. The joysticks in the controllers are loose and rattle around, and the left joycon waggles forwards and backwards when slotted on the switch. I was a little surprised when both controllers worked fine when I started playing games. The switch itself came with a heavily scratched screen, both scratches all over the place and scratches from where the dock rubs against the screen. The screen itself has no defects and there are no dead zones in the digitizer. The buttons on the switch, the USB-C port, the game card reader and the SD card reader all work. There are also scratches all over the switch body, and one corner was chipped off, which didn’t really affect usability. I’m not unhappy with what I received, because I understand that the construction and typical u...
Reviewed in the United States on December 9, 2024
Switch 32GB - Black
C
Cody R.
Purchased on August 17, 2024
4/5
“Scared and afraid using “primarily overdone” refurbished intentions; for now, though, I am comfortable. In there are fears for such ideas, I have itches of breaking and undone situations for the items previously set forth through ordering.”
Reviewed in the United States on December 9, 2024
Sony Dualshock 4
L
Lawrence W.
Purchased on June 2, 2024
4.2/5
One of the panels of the consoles was not attached upon arrival. The inside of the panel had some gross brown residue on it. i cleaned it off and reattached it. Also some scratches on controller and console. Overall, it’s fine. But the ease of removing the panel makes me wonder why it wasn’t wiped off, if it’s truly refurbished and not just used and resold.
Reviewed in the United States on December 9, 2024
PlayStation 5 1000GB - White
T
Tymond S.
Purchased on February 5, 2024
5/5
Console works great. I’ve had very few issues and ported games from other consoles run on it pretty well too. From how much it cost in comparison to the performance of the console (not even accounting for the environmental benefit from buying refurbished products) it’s just an overall great product.
Reviewed in the United States on December 9, 2024
Switch OLED 64GB - White
D
Damon C.
Purchased on January 16, 2024
4.2/5
Exterior of laptop was pristine. Display was not as advertised. Advertisement was for 3840x2160. Delivered item has 1920x1080 @ 360 (still good though). Chassis fans were incredibly dirty and clogged causing the system to run above 70 degrees. Had the clean them and provide new paste while in upgrading the storage and ram. So please ensure refurbished means refurbished.
Reviewed in the United States on December 9, 2024
Dell Alienware X17 R1 17-inch - Core i7-11800H - 32GB 256GB NVIDIA GeForce RTX 3080 QWERTY - English
G
Graeme O.
Purchased on July 9, 2024
4.2/5
2nd computer from the same refurbisher and again it had the wrong parts. Same as before, the processor was wrong. Additionally it states that it has a 512gb SSD, but it actually has a 480gb SSD. I am keeping both computers because they are only marginally different, but if purchasing another computer in the future I would definitely avoid this seller.
Reviewed in the United States on December 9, 2024
Periphio Iris Core i5-4690 3.5 GHz - SSD 512 GB - 16GB
J
Joseph P.
Purchased on July 9, 2024
4.4/5
Techline was the refurbisher that provided my PS4 controller. I purchased a PS4 Pro through Back Market from another refurbisher that came with one controller already but wanted another for some local co-op. The order took a little longer to get to me than I had anticipated. When I opened up the box it arrived in, the controller inside was packaged nicely with bubble wrap and showed minimal signs of wear and tear. It would've been nice if the seller had included a micro USB charging cable as a courtesy. So now I have to order one. Would buy again though. Thanks!
Reviewed in the United States on December 9, 2024
Sony Dualshock 4

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