2,491 verified reviews in the last 12 months.
Chris M.
Purchased on September 17, 2024
Very happy with my first Black Market purchase! I picked the iPhone 13 in Excellent condition and the phone came in 2 days in perfect condition with 98% battery health. I saved so much money getting the refurbished iPhone from Black Market instead of getting a new one from Apple, this is how I will be getting all my new phones from now on.
Reviewed in the United States on September 20, 2024
iPhone 13 128GB - Midnight - UnlockedJose C.
Purchased on April 21, 2024
Easy, fast shipping. I was overall happy with the way the iPhone 13 I purchased in "Good" condition arrived, phone battery was 87% and the body was also good with only a few scuffs around the edges (nothing that a case will hide). I'd have been a bit disappointed about the screen, it has apparently been replaced for a non genuine display and my phone is indicating “An important display message - Unable to verify this iPhone has a genuine apple display". I had to remember that this was a refurbished phone and I couldn't notice any difference in image quality, except for that annoying notification in the settings the iPhone works as expected.
Reviewed in the United States on July 1, 2024
iPhone 13 256GB - Blue - UnlockedGloria R.
Purchased on March 7, 2024
I was nervous to buy a refurbished iPhone anywhere other than through Apple but the iPhone 13 mini was never available at the Apple Refurbished store, so after looking around I felt the most confident purchasing through Back Market. The 13 mini I purchased arrived a couple of days early and I received notifications when it was going to be delivered so I'd be there to sign for it and the driver did require a signature. The phone was exactly what I'd hoped for and now I feel a little silly being so worried about it. I will buy from Back Market again.
Reviewed in the United States on March 25, 2024
iPhone 13 mini 256GB - Starlight - UnlockedJonathan R.
Purchased on November 5, 2023
Purchased two IPhone 13’s in “good” refurbished condition. They arrived as promised. Upon inspection there were no cosmetic marks or flaws and appeared brand new. We took them to the local cell provider and had everything transferred. That took some time but was easy. Have been using the phones for two weeks now and are very pleased. Would do the same thing again. The 30 day no questions return policy and 1 year warranty provided the peace of mind to purchase refurbished. Far better than any other I could find except Apple and you pay more there.
Reviewed in the United States on November 22, 2023
iPhone 13 128GB - Midnight - UnlockedTroy N.
Purchased on January 1, 2024
This was an excellent purchase. I was worried about buying refurbished but have been pleasantly surprised. I got the pink iphone 13 for my daughter for her bday and you would barely know that it was used. Works amazing and the battery is perfect! very happy.
Reviewed in the United States on January 17, 2024
iPhone 13 256GB - Pink - UnlockedLauren S.
Purchased on November 28, 2023
My refurbished iphone 13 is perfect. Exactly as promised. And Back Market has been so helpful, with clear instruction on every step of process—delivery, setting up the new phone, and trading-in the old one. Definitely will be coming back when we next need a phone or laptop.
Reviewed in the United States on December 10, 2023
iPhone 13 128GB - Midnight - UnlockedJason W.
Purchased on December 1, 2023
The phone is amazing. Can’t tell if it was even refurbished cause it arrived brand new in every single way outside of the original box. 100% battery capacity and not a single spec of dust or any blemishes at all! Had a galaxy s22 ultra with 5,000 mah battery and iPhone 13 mini lasts a lot longer! Most definitely recommend ordering in excellent condition since it came brand new to me!
Reviewed in the United States on December 8, 2023
iPhone 13 mini 256GB - Midnight - UnlockedGenesis G.
Purchased on February 9, 2024
If you are looking for a refurbished phone back market has never given me a bad product!!! This is my second iPhone purchase from their website and both times haven’t disappointed. I ordered a green iPhone 13 in good condition, with a new battery, arrived earlier than stated and had minor scratches on the back from the last persons case which is to be expected. I threw my clear case over it and it’s not even visible!!! There wasn’t a single scratch on the screen itself and came with a new charger.
Reviewed in the United States on February 26, 2024
iPhone 13 128GB - Green - UnlockedGlen F.
Purchased on February 14, 2024
I received my refurbished iPhone 13 and set it up today. I was disappointed to see that the maximum battery capacity is 88%. I was expecting that a refurbished phone would have a new battery (100%). Was I misled on that? I've already wiped my old phone to send in, and I don't want to return this one or send it it in for a new battery. I am just disappointed and will not be shy in saying so. **I did some research and found that the phone meets the battery requirement for "A" or Pristine. I had just assumed that any refurbished battery-powered appliance would have a new battery. I am quite pleased with my phone.
Reviewed in the United States on March 4, 2024
iPhone 13 128GB - Blue - UnlockedClaire L.
Purchased on August 1, 2024
The phone is glitchy to the point that it’s nearly unusable. Issues: - It turns off and restarts randomly - WiFi and Bluetooth turn off almost as soon as I turn them on - It often loses phone signal (I am in a major city and well within my network area) - The screen freezes This is the second phone I’ve had to get from Back Market as the first one I ordered arrived in unacceptable physical condition. I’ve gotten a refund most on that one but they’re having “technical issues” so I still haven’t received the part that was issued as a credit. I’m hoping they make this all right but I’m not optimistic. Save your time and buy a refurbished phone directly from Apple, the hassle isn’t worth it!
Reviewed in the United States on August 17, 2024
iPhone 13 256GB - Midnight - UnlockedSearches so popular you can't sit with them