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20,396 verified reviews in the last 12 months.
Thomas R.
Purchased on February 18, 2024
My iPhone XS died, so I thought I’d jump to a refurbished unlocked 12 with a 100% battery option. Standard shipping got it here in a couple days - and it’s awesome. Followed the installation instructions and I was back online in a couple hours. Thanks, Back Market!
Reviewed in the United States on March 3, 2024
iPhone 12 64GB - Black - UnlockedScott V.
Purchased on February 22, 2024
Great price. I decided on “Excellent” choice as the price difference was not that huge. The phone did not disappoint. Looked and preformed like it was brand new. I did have one issue as it would not show WiFi on the top bar and I had no WiFi internet, but it showed in settings that I was connected with my Starlink. Called the company and got a recording, which was no surprise as it was a weekend. Meanwhile we had found online that this issue had been previously resolved by recycling “Airplane Mode”. That did the trick and I’ve had no issues since. On Monday morning I did get a return call from the company but we had it covered. Shipping via FedEx was quick— 2 days to my house. I was at first hesitant to by refurbished but now I’m looking at tablets. All and all very happy with my purchase.
Reviewed in the United States on March 3, 2024
iPhone SE (2022) 128GB - Midnight - UnlockedTheofilos G.
Purchased on February 27, 2024
Condition was as exactly as described, excellent with new battery. The price of the phone was also reasonable. The only negative feedback I can give is regarding the packaging. The phone was rattling around in the box with a rolled-up charging wire. The screen was protected with film but the rest of the phone was not protected. Not sure why the phone was not more secure and/or bubble wrap was not used in the Back Market box it arrived in. Supplytronics, the refurbisher/seller of this phone, has a good reputation on eBay (one of the reasons why I felt confident about this purchase). Having said that, I prefer to purchase refurbished phones on Back Market. No hassle 30-day refund policy and one year warranty. Can't go wrong with that! Plus, all phone batteries at Back Market have a minimum 85% or better battery - other vendors (Reebelo for instance) on average charge more for phones with batteries above 80 percent. I only purchased this phone with a new battery because that is what my wife wanted!
Reviewed in the United States on March 1, 2024
iPhone 12 256GB - Black - UnlockedAlbert L.
Purchased on January 31, 2024
Even though this is a refurbished phone, I can’t tell it from a brand new one. There are no visible marks. Admittedly, I opted for the cleanest one possible, but I was amazed at the impeccable condition. This is a nice feature of back market in that you can select (and pay for) the condition level you wish. I will definitely use them again.
Reviewed in the United States on February 29, 2024
iPhone SE (2022) 64GB - Midnight - UnlockedAngel F.
Purchased on February 9, 2024
I purchased the excellent quality refurbished iphone and I absolutely love it. If you hadn't told me that this was refurbished I wouldn't have noticed. It feels completely new to me and I don't even see minor scratches, it looks completely clean. Love it!
Reviewed in the United States on February 26, 2024
iPhone 13 Pro 128GB - Graphite - UnlockedDorothy S.
Purchased on February 8, 2024
I am learning how to use the phone, so I am watching instructions on you tube. So far, everything is going great. The condition was in excellent condition. The delivery was very prompt, fast, and accurate in timing. Maybe I will purchase a case for the phone. Thank you, Dorothy! PS It is very exciting to deal with an Honest company like Back Market. Also who refurbishes the phones are honest and great.
Reviewed in the United States on February 25, 2024
iPhone 7 128GB - Black - UnlockedAnnette U.
Purchased on December 14, 2023
I was a hesitant to purchase a refurbished apple phone but it turned out to be a great decision. I wanted a smaller phone I could easily travel with. The phone barely had a scratch and works great. I changed my phone service once it arrived and am extremely happy with Back Matter, fast delivery - just everything! great product, great price, and now you've gained another trustworthy customer. I'm looking for a laptop now!!!
Reviewed in the United States on February 22, 2024
iPhone 13 mini 256GB - Starlight - UnlockedTera L.
Purchased on January 22, 2024
The first phone that I paid for was supposed to be in excellent condition. It arrived in "fair" condition and was dirty. I did have a great experience with customer service thankfully, and I shipped that one back and then purchased another one. The second phone is much better. However, the top speaker doesn't work. So I can't hear incoming calls unless I'm on speakerphone or in my car connected to bluetooth. I never received a shipping label for my old phone, so I still have it. But now that I've gone through the process of waiting weeks for a new phone twice and then completely wiping my old phone clean, I am not sure that it's worth the process of completely wiping this new phone clean and downloading all of my data into the old phone again. Just to do it all over again. Basically, I am resigned to having a defective phone now because I simply don't have the time or patience for this run around process again. I've learned my lesson, and will probably not shop here again for a phone that I rely on daily. The middle man who receives and refurbishes the phones obviously does not do a thorough job of cleaning, inspecting, and quality control. I did get a pretty nice phone for l...
Reviewed in the United States on February 22, 2024
iPhone 12 Pro 128GB - Graphite - UnlockedWilliam B.
Purchased on January 31, 2024
My second Back Market phone purchase. This phone’s condition was “good” and had only a few worn corners to indicate any use. Though it seems to hold charge well, battery life shows 84%. My 1st phone from Back Mkt came with 90%. This phone is still an excellent value, at least $100 less than any other refurbished phones I found. I’m satisfied and will buy again.
Reviewed in the United States on February 22, 2024
iPhone 13 256GB - Midnight - UnlockedRyan A.
Purchased on February 16, 2024
So I was a little skeptical about ordering a refurbished phone but eventually went through with it, the phone works great and looks great, I ordered it in good condition and there were a few scratches on the corners that were fairly visible which I don't have a problem with, some people said they ordered in in good condition as well and theirs came in flawless. I personally love it and for anyone reading this, it is worth it if you're skeptical about ordering from here, I will most definitely order from here again!
Reviewed in the United States on February 21, 2024
iPhone 14 128GB - Starlight - Unlocked - Dual eSIMSearches so popular you can't sit with them
While you’re doing all your tech shopping this season, keep finding great deals on refurbished devices. Back Market has your back this Holiday season with a 1-year warranty, 30-day money-back guarantee and verified refurbished quality on Black Friday’s most popular phones: