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20,396 verified reviews in the last 12 months.
Dylan P.
Purchased on December 1, 2023
I ordered my phone in the "Good" condition. Not excellent, but good. And I was greatly surprised (in a good way) with the phone I received. It looks practically brand new. There is one tiny scratch on the screen, but it's mostly hidden under the screen protector, and a little wear on the very bottom edge of the back glass. Not visible at all unless you're specifically looking for it under bright light. But the sides are mint, the camera lens bezels are perfect, and all of my factory features, including TrueTone, are still available. Definitely better than I was expecting, given the fact that I didn't buy the "Excellent" condition model, but wow. I am impressed. Thank you so much, BackMarket. The refurbisher that sent me this deserves a huge thank-you, and they did an amazing job.
Reviewed in the United States on December 7, 2023
iPhone 12 128GB - Blue - UnlockedAaron H.
Purchased on December 1, 2023
Much better! Nothing clunking inside from this vendor. Device arrived in nice looking condition and is functioning as expected with only one wrinkle: Apple software claims the screen is not OEM or was not installed as they advise. It’s working fine so far, as has been the case on other refurbished product. May surprise some customers, so maybe consider front-running this topic before it’s observed. Thanks!
Reviewed in the United States on December 5, 2023
iPhone 11 64GB - Purple - UnlockedMerrilynn O.
Purchased on November 21, 2023
I ordered the phone in excellent condition. It arrived quickly and was packaged well. It looks like a new device except it has two small chips on the front by the screen. They are a cosmetic issue. The phone works well. The only issue I’ve had is a couple of time the screen has frozen up and I’ve had to end the program and restart. My buying experience was pleasant and I recommend back market to anyone looking for a refurbished device. I have a small complaint about the speakers. I’m not sure they were thoroughly cleaned. They are muffled during calls and when on speaker phone. I’ve heard it’s not too hard to clean them but haven’t tried yet.
Reviewed in the United States on December 21, 2023
iPhone 12 Pro 256GB - Pacific Blue - UnlockedColleen F.
Purchased on November 11, 2023
I wanted to upgrade my phone but, couldn't justify spending almost $1K for a new iPhone. I purchased and received an affordable refurbished iPhone on Back Market, as advertised; unlocked and in good condition. Because both were iPhone's, the information transferred easily. After purchasing a new case and screen protector, I have a gently-used, dependable and upgraded phone at a fraction of the cost.for a new I am very pleased with the service and integrity with this purchase and recommend refurbished phones from Back Market.
Reviewed in the United States on November 27, 2023
iPhone 12 64GB - Black - UnlockedMathew W.
Purchased on November 14, 2023
The phone is nice, but I immediately got an unknown part notification in settings that won’t go away. It is because the screen was replaced. I searched for more info and found out this is common, although I haven’t encountered it with multiple purchases of refurbished iPhones. A minor annoyance because (to my knowledge) you cannot clear this notification.
Reviewed in the United States on November 27, 2023
iPhone 11 Pro 256GB - Midnight Green - UnlockedShannon B.
Purchased on November 12, 2023
I was a little apprehensive to order a refurbished phone online but I'm so glad I took the chance! It's a great phone and is exactly how it was described. I am extremely satisfied with my purchase. If your still on the fence about ordering from Back Market, don't be, they are totally legit and the phones are great!
Reviewed in the United States on November 26, 2023
iPhone 12 128GB - White - UnlockedRuben H.
Purchased on November 12, 2023
I was really surprised at the quality of the phone! I didn’t expect so much for the price but they really showed that they are environmentally conscious and dedicated to quality- they even added a new seal to the screen! I would buy more now, seeing how they refurbish phones. Other products will be purchased with confidence! Highly recommended.
Reviewed in the United States on November 26, 2023
iPhone XS 64GB - Space Gray - UnlockedChristian D.
Purchased on November 5, 2024
Awesome! 🤩🤩🤩These guys are doing great. I ordered an I phone 12 pro max in good condition and received one in excellent condition for the half of the price. The I phone in gold looks amazing. I’m so happy and grateful for my new smartphone. I wanted to say thank you guys. Top seller. Best website ever to buy a refurbished device.
Reviewed in the United States on November 17, 2024
iPhone 12 Pro Max 256GB - Gold - UnlockedTai M.
Purchased on November 8, 2024
I love it so much!!! this is my first time getting from back market, usually i would go through amazon for a refurbished phone. So glad i chose this. The battery capacity is at 100% no scratches, cracks or anything and works perfect so far. I chose the excellent condition. Worth it imo. This is a real review btw!
Reviewed in the United States on November 13, 2024
iPhone 13 Pro Max 128GB - Graphite - UnlockedRoland N.
Purchased on February 21, 2022
Refurbished owned early 2022 to the end of 2024, only trading in to upgrade. I have used this phone for a few years and got me through everything I needed. Work, life, and taking pictures is part of my job and this refurbished I phone X did the trick! Thank you Back Market !!! I am now purchasing another phone to further my work in life. I will keep using Back market over and over until I get my dream phone on my time. That' s the best thing my dream phone on my time. It works folks. And, Back Market buys your old phone for a few bucks back in your pocket!!!!
Reviewed in the United States on September 20, 2024
iPhone X 64GB - Silver - UnlockedSearches so popular you can't sit with them
While you’re doing all your tech shopping this season, keep finding great deals on refurbished devices. Back Market has your back this Holiday season with a 1-year warranty, 30-day money-back guarantee and verified refurbished quality on Black Friday’s most popular phones: