9,694 verified reviews in the last 12 months.
Rito S.
Purchased on December 28, 2023
I'm very impressed with Back Market refurbished products. For the most part, they're reasonably priced. I was able to get a Samsung galaxy s23 for half the price of a brand new one. The phone was cosmetically and functionally in very good condition. I was very surprised. What got my attention about Back Market though is that they are B Corp Certified. That was enough for me to purchase from them.
Reviewed in the United States on January 10, 2024
Galaxy S23 128GB - Purple - UnlockedChristopher L.
Purchased on November 22, 2023
We've shopped Backmarket for ~5 years now. Several years ago, Backmarket refurbished products were near immaculate, even when choosing the 'good' condition. Our 2023 purchase was not that; there were a couple of chips in the screen and the bezel had a gouge among other expected blemishes. Prices are higher than they were a couple years ago even though we bought another Samsung Galaxy S10. All in all, will probably shop Backmarket again, but we could've gotten the old S10 phone fixed locally for less and recieved the same quality.
Reviewed in the United States on December 10, 2023
Galaxy S10 128GB - Black - UnlockedRita K.
Purchased on November 5, 2024
Exchanged a Samsung Galaxy S9 for a Samsung Galaxy S23. I came across Back Market in an article and after checking them and many other refurbished electronics suppliers I felt completely comfortable to take a chance. The order process itself was very easy and product shipped/arrived as promised. The staff picks were helpful in deciding on what to get as well. I had no problem setting up the phone myself thru my current carrier Verizon. ALL data transferred successfully. I took it in just to make sure I did everything correctly and without knowing it was refurbish, even they said the phone looked and operated as New. I would definitely use Black Market again . (I ordered an Excellent level which was similar price to Good condition at the time.)
Reviewed in the United States on November 20, 2024
Galaxy S23 128GB - Purple - UnlockedRamon V.
Purchased on March 24, 2024
I was a little bit skeptical to order refurbished from an unknown outfit, so decided to order the Galaxy S23 I wanted in Good or Excellent condition. Guess what I received? A Galaxy S23 in excellent, excellent condition. My favorite place now for future purchases.
Reviewed in the United States on July 1, 2024
Galaxy S23 128GB - Black - UnlockedKeah P.
Purchased on February 29, 2024
This is the third item I have purchased from back market. I truly don't foresee ever buying electronics brand new again. The phone came in record time, in stellar condition. You would truly never know it was refurbished. It works great, I have had zero problems with anything I've purchased from back market and the Galaxy s23 Ultra was no different.
Reviewed in the United States on March 28, 2024
Galaxy S23 Ultra 256GB - Beige - UnlockedGloria M.
Purchased on December 26, 2023
Wow. The shipping was fast - and over the holidays too! I bought a Samsung Galaxy S23 which surprised me that a phone released in Feb 2023 needed refurbishing. The condition was rated as "very good". As far as I can see, it's damn near perfect. No signs of use. Looks new to me. I'd be curious to see what an "excellent" phone would look like. It works perfectly. And the fact that I got it at Xmas but have until Jan 31 to return? Even better. I don't plan on returning since I just paid over $100 bucks to protect the phone with an Otterbox case and a Zagg glass protector. Yes, I know I could've gotten it cheaper online or at Back Market but I'm so clumsy that I was paranoid enough to run straight to the TMobile store to get a new sim card and the protective stuff. Thank you to both Back Market and Maroon Mobile for such excellent service and an excellent device. Above and beyond!!!
Reviewed in the United States on January 7, 2024
Galaxy S23 128GB - Black - UnlockedAce B.
Purchased on April 2, 2024
I want to start by saying that I went out on faith with your company and ordered Galaxy tab S7 that I wasn't sure I needed cuz I have a gaming laptop and a Android cell phone but I wanted to find a device where I could read digital comics and have a little bit bigger screen to watch YouTube and be able to journal with a pen with all that being said it has exceeded my expectations and I saved money to boot I will be trading in my old devices with your company and buying other refurbished devices in the future!!!!
Reviewed in the United States on July 1, 2024
Galaxy Tab S7 128GB - Silver - (WiFi)Mack M.
Purchased on September 13, 2024
I'm satisfied with my Galaxy S23 purchased from Back Market, and would buy again. Why pay full retail when you can get refurbished for much less? Refurbished is actually BETTER because it is more thoroughly tested than new!
Reviewed in the United States on November 11, 2024
Galaxy S23 128GB - Green - UnlockedMichael E.
Purchased on February 2, 2024
The Samsung S21 Ultra appears to be fine in the two weeks since we received it and was as promised. Ordering was easy and delivery was as expected. Our trade-in offer was much lower than we had anticipated ($25.00) for a phone in complete working order without problems. I have previously purchased certified, refurbished smartphones directly from Samsung and felt we received a much better & fairer trade-in offer. While the price of the S21 Ultra was cheaper from Back Market, I believe that I might have fared better buying from Samsung in terms of overall cost. I will research more closely when it's time for our next purchase.
Reviewed in the United States on February 19, 2024
Galaxy S21 Ultra 5G 128GB - Black - UnlockedEddie H.
Purchased on September 12, 2024
I got an awesome deal on a refurbished Galaxy S22+! Even though it was sold in “fair” condition, I received a great looking lightly used device that functions as if I bought it new. Highly recommend Back Market for older discontinued smartphones!
Reviewed in the United States on September 23, 2024
Galaxy S22+ 5G 128GB - Green - UnlockedSearches so popular you can't sit with them