Customer reviews for Refurbished 4K Laptops

4.2/5

1,453 verified reviews in the last 12 months.

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  • B

    Beth L.

    Purchased on March 5, 2024

    5/5

    This is a great little laptop. My daughter has a disability and this laptop is very easy for her to use. Even myself as an adult started to enjoy using Chromebooks because of the ease of them. I already purchased two Chromebooks from Back Market previously. We love the ease of Chromebook’s compared to other laptops. All three Chromebooks purchased have all been in excellent shape. This new Lenovo N23 Chromebook seems to be the best one of all the 3 purchased. It has great accessibility features. Thank You! Back Market for selling such high quality refurbished electronics.

    Reviewed in the United States on March 18, 2024

    Lenovo N23 Chromebook Celeron 1.6 ghz 16gb SSD - 16gb QWERTY - English
  • I

    Ifrah K.

    Purchased on January 5, 2024

    4/5

    Rating this highly despite returning the product bc as a business owner, I understand how much a review affects a business. I'm the type of person who does not make impulse purchases and does extensive amounts of research before I buy a product. I am very upset with this purchase and the time spent researching its specs. The main reason I bought this Dell Latitude 5490 was bc of the 15 hr battery life. However, when I tested it on full charge without a charger plugged in, it only lasted TWO hours. This makes it no different compared to my $100 laptop my dad bought me. I understand this website sells refurbished products. Aesthetic-wise, it was beautiful and looked almost new. However, 2h out of the expected 15h of battery life is an injustice. If you do not care about battery life w/o a charger, you'd probably be fine. However, as a student who frequents coffee shops that often do not have outlets, this was a necessity for me which IT Supply Guy failed to deliver. Needless to say, it is on its way back to the seller.

    Reviewed in the United States on February 2, 2024

    Dell Latitude 5490 14-inch (2020) - Core i7-8650U - 32 GB - SSD 256 GB
  • J

    Josh S.

    Purchased on February 23, 2024

    5/5

    The listing was for a Surface Book 3 in "Good" condition, but it looked brand new. No scuffs, scratches or dings. Upon receipt, I charged the device and ran my normal diagnostic/stress tests. The battery health was almost perfect, the CPU and GPU benchmarks were on par with a new machine and the SSD was in perfect working order. If you're on the fence about refurbished, take the chance. My only complaint is the charger that was sent with my PC was a Dell branded USB-C charger in place of a Surface Connect charger.

    Reviewed in the United States on February 28, 2024

    Microsoft Surface Book 3 15" Core i7 1.3 GHz - SSD 512 GB - 32 GB QWERTY - English
  • C

    Cristy L.

    Purchased on March 7, 2024

    4.4/5

    My experience with the Refurbished Lenovo Chromebook N222-20 has been pretty good. I have recently been having some problems with some of the numbers not working on the keyboard but all in all, I would recommend.

    Reviewed in the United States on March 27, 2024

    Lenovo Chromebook N22-20 Celeron 1.6 ghz 16gb SSD - 4gb QWERTY - English
  • G

    Gary G.

    Purchased on January 25, 2024

    5/5

    I purchased the Lenovo IdeadPad with a 12th gen I5 cpu. The notebook was shipped the next day and arrived in excellent condition. I went to the Lenovo site and the notebook serial number was immediately recognized as a refurbished item with a one year warranty. Overall I grade the purchase as a 5 star experience.

    Reviewed in the United States on February 12, 2024

    Lenovo IdeaPad 3 15IAU7 15-inch (2023) - Core i5-1235U - 8 GB - SSD 256 GB
  • J

    Joyce J.

    Purchased on December 13, 2023

    5/5

    I really like my Dell ChromeBook 11. It's small enough to easily fit into my work backpack. Actually that was the reason why I purchase this type of small-size laptop,(to carry it to work). And I like using the keyboard as oppose to not having one like on my tablet. The battery stays strong so that the device doesn't need to be charge for a good period of time. The one thing I do miss is the touch screen feature. All & all, this device is indeed in excellent condition and its nice to have something small & charming,that I can easily carry around.

    Reviewed in the United States on January 14, 2024

    Dell ChromeBook 11 3180 Celeron 1.6 ghz 16gb eMMC - 4gb QWERTY - English
  • V

    Victor B.

    Purchased on August 3, 2023

    5/5

    This chromebook arrived very clean and in excellent condition. I'm writing this review after having the Asus Chromebook Celeron for a couple of months now. It's fast very responsive and durable. It gives you excellent value. The Asus Chromebook Celeron performs like its new but is refurbished.

    Reviewed in the United States on January 1, 2024

    Asus Chromebook C202SA-YS02 Celeron 1.6 ghz 16gb eMMC - 4gb QWERTY - English
  • J

    Jackllyn P.

    Purchased on October 12, 2024

    4.8/5

    Bought this laptop for school and getting it refurbished is so much more affordable for me as a student than buying it brand new! It was packaged with a lot of protective bubble wrap so it didn't get banged up during shipping and it has been running perfectly for me. I got it in Good condition, so the top surface has a few nicks and scratches, but true to their word the screen is perfect! I plan on getting a screen protector and case for it and I think it'll last me for a long time definitely worth it

    Reviewed in the United States on October 25, 2024

    Dell XPS 9570 15-inch (2018) - Core i7-8750H - 16 GB - SSD 256 GB
  • K

    Kade C.

    Purchased on October 16, 2024

    4.4/5

    first time is hearing about back market was back in 2019 so I took a shot in 2021 to buy myself a new phone the OnePlus 7 pro, ( 3 and 1/2 years later phone still holding up very strong ) 3 1/2 years later I decide to buy myself a Lenovo 2 in 1 laptop excellent grade so far for the past 24 hours it's been great nothing but great products yeah.... Its may say ( excellent) refurbished but it's like they're taking the old products that can't be sold no longer in stores and stick them in a warehouse and wait for people to buy them in all reality there's really nothing wrong with these products.. would always recommend

    Reviewed in the United States on October 25, 2024

    Lenovo IdeaPad Flex 5 16LAU7 16-inch (2022) - Core i5-1235U - 16 GB - SSD 512 GB
  • C

    Corvhi A.

    Purchased on July 29, 2024

    4.2/5

    This is the second time I’ve ordered the same refurbished laptop, and unfortunately, I have to return it again due to the same issues. The laptop keeps overheating and is making weird noises, which have only gotten worse over time. When I first received it, the noises weren’t as frequent, but now it’s constant, making the laptop unusable. I spent a significant amount of money on this laptop, and I’m incredibly disappointed to receive a product in such poor condition. I wish I could add a video to show the extent of the problem. I expected better quality, and it’s frustrating to go through this twice.

    Reviewed in the United States on August 11, 2024

    Hp EliteBook x360 1030 G3 13-inch (2020) - Core i5-8350U - 8 GB - SSD 512 GB