Customer reviews for Verified Refurbished Laptops and Computers

4.3/5

2,068 verified reviews in the last 12 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • S

    Sam G.

    Purchased on March 8, 2025

    Verified purchase
    4/5

    Dell Precision 3541 15-inch (2019) - Core i7-9850H, 32 GB RAM, 512 GB SSD Initial Review: I've recently purchased this refurbished Dell Precision 3541, and here's my honest first impression after initial testing: Pros: - Excellent performance from the Intel Core i7-9850H CPU and 32 GB RAM. - Fast boot times and smooth multitasking thanks to the 512 GB SSD. - Professional, clean build quality with minimal cosmetic wear. - No noticeable performance throttling or stability issues under normal workloads. Great overall value for the specs provided. Cons: - Noticed occasional high CPU temperature spikes, particularly during intensive processes such as major Windows updates. - Minor cosmetic imperfections, such as slight marks on the laptop lid, but nothing serious. - Screen has subtle white spots (likely minor pressure marks); they're not very noticeable during regular use, but worth mentioning. Important Note: High temperature spikes were significantly noticeable during heavy Windows updates (like the Windows 11 update). Thankfully, temperatures stabilized afterward. Overall Initial Verdict: Very pleased so far! Great specs and solid performance for a refurbished model. The heat m...

    Reviewed in the United States on March 26, 2025

    Dell Precision 3541 15-inch (2019) - Core i7-9850H - 32 GB - SSD 512 GB
  • D

    Dalton O.

    Purchased on March 10, 2025

    Verified purchase
    5/5

    The Dell Latitude laptop came delivered in a well designed protected box and the laptop looked brand new for half the cost of what would have been a new laptop if I hadn't bought from Back Market. Thank you Back Market for making refurbished laptops easily available. This saved my dad a ton of money and works just as good as a new laptop for him. The plus side it comes with a 1yr warranty so he was less concerned of it being a used laptop once he heard its covered if he has any hardware issue arise while using it.

    Reviewed in the United States on March 26, 2025

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 16 GB - SSD 512 GB
  • K

    K’rinna H.

    Purchased on February 26, 2025

    Verified purchase
    4.8/5

    I’m a repeat shopper on BackMarket and have yet to be disappointed. This time I ordered a laptop and it arrived as described. Shipping was quick. I’ve only had it for about a week and a half, but it checks out just fine and is covered by a one year warranty. I’ll continue to use BackMarket when I’m shopping for refurbished tech.

    Reviewed in the United States on March 26, 2025

    Hp Elitebook 845 G7 14-inch (2021) - Ryzen 7 PRO 4750U - 16 GB - SSD 256 GB
  • D

    Diane H.

    Purchased on February 13, 2025

    Verified purchase
    5/5

    I love this computer. It’s everything I expected. It looks and performs great. Thank you. This is the first time I’ve ever purchased a refurbished item. I was nervous at first, but I’m glad I took the chance. I saved a lot of money, and it is worth it. I will be buying other items from Back Market. My son told me about your company. I thanked him.

    Reviewed in the United States on March 26, 2025

    Dell Latitude E7470 14-inch (2020) - Core i5-6300U - 8 GB - SSD 256 GB
  • K

    Kathleen E.

    Purchased on January 5, 2025

    Verified purchase
    4.8/5

    My refurbished Lenovo T490 is super. Very clean and very functional. I appreciate the updates on shipping, the way it was packaged, and how much lighter, and how much faster and easier it is to use. Finally, I am happy to help keep one more laptop out of a landfill. I will definitely recommend BackMarket to my acquaintances.

    Reviewed in the United States on March 26, 2025

    Lenovo ThinkPad T490 14-inch (2019) - Core i5-8265U - 24 GB - SSD 256 GB
  • S

    Sarah K.

    Purchased on January 22, 2025

    Verified purchase
    4/5

    some of the keys were very sticky on arrival. I was able to unstick them myself, but not what I'd expect from a refurbished product in "excellent" condition. The battery also seems to be working ok, but it's very unreliable about predicting how much time is remaining.

    Reviewed in the United States on March 26, 2025

    HP Chromebook 14A G5 A4 1.6 ghz 32gb eMMC - 4gb QWERTY - English
  • L

    Lisa N.

    Purchased on January 17, 2025

    Verified purchase
    5/5

    I'm very pleased with the computer I purchased through Back Market. I was informed when it would get here. Came all in one piece and it works. I like the quality. I would recommend Back Market. I will also buy again from Back Market. I think it's important to refurbish. Thank you. I also like that you are a B corporation!

    Reviewed in the United States on March 26, 2025

    Lenovo T480 14-inch (2019) - Core i7-8650U - 16 GB - SSD 512 GB
  • T

    Tabitha S.

    Purchased on January 15, 2025

    Verified purchase
    4.4/5

    - Took some time to get booted and functioning properly (3hrs). Lots of restarting. - Perfect condition - Had 952 gigabytes instead of 1 terabyte. Barely a difference tbh. - Used to run a little slow but after 1-2 days started working perfectly. - I don’t know if this is on my end, but the extra warranty I paid/am paying for is not showing up as available. I don’t know how that is going on. Overall, pretty good for its price and a refurbished laptop, I recommend you buy this.

    Reviewed in the United States on March 26, 2025

    Hp Pavilion 15-EG3000 15-inch (2023) - Core i7-1360P - 16 GB - SSD 1000 GB
  • K

    Karen R.

    Purchased on October 2, 2024

    Verified purchase
    5/5

    The Lenovo laptop was delivered earlier than expected, in excellent condition for a refurbished computer and was very easy to set up. It is used lightly, mainly with social media so it is most satisfactory especially for the price.

    Reviewed in the United States on March 26, 2025

    Lenovo 14W 14-inch (2019) - A6-9220C - 4 GB - SSD 64 GB
  • L

    Lisa B.

    Purchased on November 24, 2024

    Verified purchase
    5/5

    This is a newer version of my old computer. This was a refurbished model and honestly you wouldn't be able to tell except for the label on the box. Works perfectly, no issues at this point. The transaction with Back Market was easy, shipping quick. I would shop with them again.

    Reviewed in the United States on March 26, 2025

    Lenovo Flex 7 14Iru8 14-inch (2023) - Core i7-1355U - 16 GB - SSD 1000 GB