Customer reviews for Refurbished laptops and computers

4.2/5

2,308 verified reviews in the last 12 months.

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  • B

    Beth L.

    Purchased on March 5, 2024

    5/5

    This is a great little laptop. My daughter has a disability and this laptop is very easy for her to use. Even myself as an adult started to enjoy using Chromebooks because of the ease of them. I already purchased two Chromebooks from Back Market previously. We love the ease of Chromebook’s compared to other laptops. All three Chromebooks purchased have all been in excellent shape. This new Lenovo N23 Chromebook seems to be the best one of all the 3 purchased. It has great accessibility features. Thank You! Back Market for selling such high quality refurbished electronics.

    Reviewed in the United States on March 18, 2024

    Lenovo N23 Chromebook Celeron 1.6 ghz 16gb SSD - 16gb QWERTY - English
  • I

    Ifrah K.

    Purchased on January 5, 2024

    4/5

    Rating this highly despite returning the product bc as a business owner, I understand how much a review affects a business. I'm the type of person who does not make impulse purchases and does extensive amounts of research before I buy a product. I am very upset with this purchase and the time spent researching its specs. The main reason I bought this Dell Latitude 5490 was bc of the 15 hr battery life. However, when I tested it on full charge without a charger plugged in, it only lasted TWO hours. This makes it no different compared to my $100 laptop my dad bought me. I understand this website sells refurbished products. Aesthetic-wise, it was beautiful and looked almost new. However, 2h out of the expected 15h of battery life is an injustice. If you do not care about battery life w/o a charger, you'd probably be fine. However, as a student who frequents coffee shops that often do not have outlets, this was a necessity for me which IT Supply Guy failed to deliver. Needless to say, it is on its way back to the seller.

    Reviewed in the United States on February 2, 2024

    Dell Latitude 5490 14-inch (2020) - Core i7-8650U - 32 GB - SSD 256 GB
  • J

    Josh S.

    Purchased on February 23, 2024

    5/5

    The listing was for a Surface Book 3 in "Good" condition, but it looked brand new. No scuffs, scratches or dings. Upon receipt, I charged the device and ran my normal diagnostic/stress tests. The battery health was almost perfect, the CPU and GPU benchmarks were on par with a new machine and the SSD was in perfect working order. If you're on the fence about refurbished, take the chance. My only complaint is the charger that was sent with my PC was a Dell branded USB-C charger in place of a Surface Connect charger.

    Reviewed in the United States on February 28, 2024

    Microsoft Surface Book 3 15" Core i7 1.3 GHz - SSD 512 GB - 32 GB QWERTY - English
  • K

    Karen R.

    Purchased on October 2, 2024

    5/5

    The Lenovo laptop was delivered earlier than expected, in excellent condition for a refurbished computer and was very easy to set up. It is used lightly, mainly with social media so it is most satisfactory especially for the price.

    Reviewed in the United States on October 21, 2024

    Lenovo 14W 14-inch (2019) - A6-9220C - 4 GB - SSD 64 GB
  • C

    Cristy L.

    Purchased on March 7, 2024

    4.4/5

    My experience with the Refurbished Lenovo Chromebook N222-20 has been pretty good. I have recently been having some problems with some of the numbers not working on the keyboard but all in all, I would recommend.

    Reviewed in the United States on March 27, 2024

    Lenovo Chromebook N22-20 Celeron 1.6 ghz 16gb SSD - 4gb QWERTY - English
  • G

    Gary G.

    Purchased on January 25, 2024

    5/5

    I purchased the Lenovo IdeadPad with a 12th gen I5 cpu. The notebook was shipped the next day and arrived in excellent condition. I went to the Lenovo site and the notebook serial number was immediately recognized as a refurbished item with a one year warranty. Overall I grade the purchase as a 5 star experience.

    Reviewed in the United States on February 12, 2024

    Lenovo IdeaPad 3 15IAU7 15-inch (2023) - Core i5-1235U - 8 GB - SSD 256 GB
  • J

    Joyce J.

    Purchased on December 13, 2023

    5/5

    I really like my Dell ChromeBook 11. It's small enough to easily fit into my work backpack. Actually that was the reason why I purchase this type of small-size laptop,(to carry it to work). And I like using the keyboard as oppose to not having one like on my tablet. The battery stays strong so that the device doesn't need to be charge for a good period of time. The one thing I do miss is the touch screen feature. All & all, this device is indeed in excellent condition and its nice to have something small & charming,that I can easily carry around.

    Reviewed in the United States on January 14, 2024

    Dell ChromeBook 11 3180 Celeron 1.6 ghz 16gb eMMC - 4gb QWERTY - English
  • V

    Victor B.

    Purchased on August 3, 2023

    5/5

    This chromebook arrived very clean and in excellent condition. I'm writing this review after having the Asus Chromebook Celeron for a couple of months now. It's fast very responsive and durable. It gives you excellent value. The Asus Chromebook Celeron performs like its new but is refurbished.

    Reviewed in the United States on January 1, 2024

    Asus Chromebook C202SA-YS02 Celeron 1.6 ghz 16gb eMMC - 4gb QWERTY - English
  • T

    Thomas C.

    Purchased on December 21, 2023

    5/5

    I needed a laptop but was on a tight budget, so I took a chance on this refurbished Lenovo, and I am glad that I did. All in, with a 2-year warranty, I paid less than $300.00 for what is essentially a brand-new laptop. Cosmetically, there is no indication that this machine has been used, and it works flawlessly. Also, it shipped shockingly quick. I ordered just prior to Christmas, with no expectation that it would arrive prior to the holiday, and it arrived within 2-days. Definitely a great first experience with BackMarket!

    Reviewed in the United States on December 30, 2023

    Lenovo ThinkPad X390 13-inch (2019) - Core i5-8365U - 16 GB - SSD 256 GB
  • P

    Phillip K.

    Purchased on September 30, 2024

    5/5

    This new laptop is exactly what I needed, and I got it for a fraction of the competitors' prices. I guess it has been refurbished, but I would never know if they didn't tell me. Top-notch service and competitive prices will keep me coming back.

    Reviewed in the United States on November 10, 2024

    Lenovo Thinkpad T16 G1 16-inch (2022) - Ryzen 7 PRO 6850U - 16 GB - SSD 512 GB