Customer reviews for Refurbished game consoles

Shipped fast & arrived in excellent condition! One puzzling thing: it unexpectedly came with a grip for the Joy-Con controllers, which is cool except there’s no port on it to connect the charging cable. I guess this was just a defect when it was made & it’ll still work if you want to use it as a controller grip only, but I must say I felt insane trying to figure out where & how it plugged in!) Otherwise, it was pretty easy to connect everything, set up a Switch account & I successfully downloaded Minecraft so it looks like it’s good to go. Since I got this as a Christmas gift for my young son, I didn’t think however about the fact that it wouldn’t come in a box, so I still have to think about how I can still give him that “wow” factor when he opens it, but yeah- I was already a fan of refurbished electronics and Back Market did not disappoint!

One of the panels of the consoles was not attached upon arrival. The inside of the panel had some gross brown residue on it. i cleaned it off and reattached it. Also some scratches on controller and console. Overall, it’s fine. But the ease of removing the panel makes me wonder why it wasn’t wiped off, if it’s truly refurbished and not just used and resold.

Console works great. I’ve had very few issues and ported games from other consoles run on it pretty well too. From how much it cost in comparison to the performance of the console (not even accounting for the environmental benefit from buying refurbished products) it’s just an overall great product.

“Excellent” in terms of refurbishment grade is an understatement. This thing came in lookin brand spankin new! Controller is all good to go, haven’t had any problems like drift or deadzones, system is fast and had no connectivity problems. Very pleased.

Ordered this OLED Switch in good condition expecting some scratches or wear. What we got was essentially a brand new Switch, the box it came in had more damage than anything else. I have used BackMarket for multiple refurbished products with 100% satisfactory! I will keep coming back and referring people here.

Absolutely thrilled with my purchase from Back Market! I recently bought a PS5 from their site, and I couldn't be happier with the entire experience. From the seamless ordering process to the timely delivery, everything was top-notch. The PS5 arrived in pristine condition, just as described. It was securely packaged, and setting it up was a breeze. The performance of the console is phenomenal – lightning-fast load times, stunning graphics, and an array of amazing games. It's everything I hoped for and more! What sets Back Market apart is their commitment to quality and customer satisfaction. Their communication was excellent, keeping me updated every step of the way. Plus, their eco-friendly approach to refurbishing electronics makes me feel good about my purchase. If you're in the market for high-quality, reliable electronics, look no further than Back Market. They exceeded my expectations, and now I can enjoy endless hours of gaming on my PS5. Highly recommend! 🌟🌟🌟🌟🌟

this didn't come with a mounting dock to connect to tv, that's the main reason I bought it so I could play on tv with my wife. I had to go to game stop to purchase one which costed 80$ in total I have paid more than the price of a brand new switch. I feel like an idiot, I really like back market but this seller did me dirty. I would be happy if I can get a partial refund of 80$ to cover the cost of the mounting dock.

Quality of the Switch itself was as expected. However, there was still a user logged in when I received the device. This wouldn't have been too big of a deal if it hadn't been a parental controlled user. I had to call Nintendo and get a Master Key to reset parental controls and delete the user, which was a bit of a pain but only took about 20 minutes. The HDMI cord that was sent stopped working after about a week. But the console, remotes, and case are all in great shape. No sticky keys or big scratches. Overall, I'm pleased!

I originally wanted a DS to be able to transfer over pokemon from older games to newer titles. Was trying to buy a junk piece so I was shocked when I opened my "fair" DS to find it practically brand new! Extremely great price for a high quality item. Also shipped 3 days earlier than expected. 10.10