Customer reviews for Refurbished Dell Monitors

Works perfect like it was brand new from Dells website. This is the second item I’ve bought from backmarket and I’m a fan!

I ordered two monitors. Both have a few scuffs and dings on the plastic, which is to be expected for fair condition. The screens are still perfect and work great, though! Very happy with my purchase.

Product is as described and VERY PROMPT shipping. EXCELLENT Transaction. The monitor was extremely well packed and arrived in perfect condition. The monitor looks new.

Never buying from BackMarket again. I was a loyal customer, as are my parents. But my two recent purchases have failed me and the customer service is the most unhelpful. My monitor was not working on arrival, noting "no connection to device". I assumed it was my connection cable, and have since ordered 3 different ones only to discover it is in fact a malfunctioning refurbished device. Is BackMarket going to help out their customer on their mistake? I wouldn't be writing this review if they did. Don't waste your money here, if you want to buy refurbished, buy from the brand itself! I have heard many stories recently of this happening to people.

No hdmi-hdmi or hdmi-typeC cable, displayPort adapter not compatible with macbook Silicon chip.

Works fine

Fast shipping & the item is in great condition.

The monitor was in perfect condition!

I bought this monitor in fair condition, and I am totally happy with that aspect. It has a scratch on the stand, and a few bigger ones on the screen. Pretty much what I expected. Although its fair condition, I do expect it to be working correctly. The included VGA display cable was useless because that port seems to not even work. Thankfully the HDMI cable that I had to go and buy works after being fiddled with a bit. And onto the main issue, I didn't even receive the monitor in the photo. It is a different model (or perhaps a different one entirely). I am still fine with what I got for the price, hence no returns, but it felt like false advertising. TLDR: I am fine with what I got, but the display port doesn't work even though that's the cable they included. I got a different monitor than the one advertised, and that was not specified anywhere. It works fine for now.