Customer reviews for Refurbished Galaxy S23

Exchanged a Samsung Galaxy S9 for a Samsung Galaxy S23. I came across Back Market in an article and after checking them and many other refurbished electronics suppliers I felt completely comfortable to take a chance. The order process itself was very easy and product shipped/arrived as promised. The staff picks were helpful in deciding on what to get as well. I had no problem setting up the phone myself thru my current carrier Verizon. ALL data transferred successfully. I took it in just to make sure I did everything correctly and without knowing it was refurbish, even they said the phone looked and operated as New. I would definitely use Black Market again . (I ordered an Excellent level which was similar price to Good condition at the time.)

I was a little bit skeptical to order refurbished from an unknown outfit, so decided to order the Galaxy S23 I wanted in Good or Excellent condition. Guess what I received? A Galaxy S23 in excellent, excellent condition. My favorite place now for future purchases.

Wow. The shipping was fast - and over the holidays too! I bought a Samsung Galaxy S23 which surprised me that a phone released in Feb 2023 needed refurbishing. The condition was rated as "very good". As far as I can see, it's damn near perfect. No signs of use. Looks new to me. I'd be curious to see what an "excellent" phone would look like. It works perfectly. And the fact that I got it at Xmas but have until Jan 31 to return? Even better. I don't plan on returning since I just paid over $100 bucks to protect the phone with an Otterbox case and a Zagg glass protector. Yes, I know I could've gotten it cheaper online or at Back Market but I'm so clumsy that I was paranoid enough to run straight to the TMobile store to get a new sim card and the protective stuff. Thank you to both Back Market and Maroon Mobile for such excellent service and an excellent device. Above and beyond!!!

I'm satisfied with my Galaxy S23 purchased from Back Market, and would buy again. Why pay full retail when you can get refurbished for much less? Refurbished is actually BETTER because it is more thoroughly tested than new!

So far I've had this phone for about 2 weeks and it works as any phone would. I haven't tested out all the normal features for the kind of phone it is, like water resistance, but overall it's fine. My only problem is the cameras look a little too sharp and when I switch from front facing photo to front facing video it looks like a completely different camera, I'm unsure if that's just a new samsung thing or if that's how it is refurbished.

Excited to finally purchase a more recent Samsung! However I ordered in “excellent condition” and there are a few small scratches on the side that may be more qualified under “good condition.” Other than that, all is well! And I will be purchasing more refurbished tech from BackMarket in the future :)

First time buying a refurbished phone I bought a samsung 23 under excellent. The phone delivery was fast, phone in excellent condition looks brand new. Everything works as it should so far. Would definitely buy again from back market

I bought my first refurbished device, the delivery was pretty fast. I have been testing the device and pretty everything works great, I got it with extra charge battery and they literally put a new battery in it. Battery life for me is all day. Enjoying my new phone. I got a good deal. Would recommend 👌

I was skeptical but after receiving the device, it is in great condition. If you have a sharp eye like me too you will see very minor scratch maybe half a centimeter to 2 but otherwise functions great and looks clean. My shipment was delayed would be my only complaint, I think I may go refurbished from here on out.