1,079 verified reviews in the last 24 months.
Jennifer M.
Purchased on January 19, 2025
Verified purchaseWe ordered a refurbished Switch console for my daughter and it came promptly and is in great condition, so we're very impressed there! The seller originally only included a generic USB to C power cable, without a plug. The cord and our home USB compatible plugs weren't strong enough to power the console, but thankfully we had a laptop charger which worked, so my daughter could play. I contacted Backmarket who contacted the seller and we received a new OEM charger within a couple days, so in the end, all is well, although we would have much preferred to receive a functioning charging cord with the original shipment.
Reviewed in the United States on March 26, 2025
Switch 32GB - BlackEsco T.
Purchased on September 19, 2024
Verified purchaseThis is my 5th purchase with backmarket and I have been impressed every turn. The switch came with everything I could have needed including the wrist clips for the joycons. I waited to review until I’d had time to see the hard/software for what it truly was being refurbished. Of course the body and controllers had a few noticeable scratches on them but it was all able to be polished up a bit. All in all another great purchase. Thank you backmarket for saving the tech!
Reviewed in the United States on March 26, 2025
Switch 32GB - GrayAshton N.
Purchased on January 15, 2025
Verified purchaseVery happy with my purchase! I was worried because the listing didn’t mention that the dock came with it and the support team got back to me in 24 hours with a guarantee that it would be included. I love buying refurbished items!
Reviewed in the United States on March 26, 2025
Switch OLED 64GB - WhiteBrendan a. M.
Purchased on January 13, 2025
Verified purchaseRefurbished ought to mean that the unit was factory reset. But my PS5 arrived with the accessibility features turned on, and an existing user account and Wi-Fi network saved in memory. That's not refurbished, folks. That's straight used. Factory resets matter. Come on. The unit is great, like new, and runs cool. But whatever advantage BackMarket offers over eBAY was not existent in this transaction. And wasn't this PS5r supposed to include a controller? No? Well, it didn't.
Reviewed in the United States on March 26, 2025
PlayStation 5 Slim Digital Edition 1000GB - WhiteNaomi T.
Purchased on December 29, 2024
Verified purchaseEverything was great, like new, expet for the joy cons which are known to age poorly. The controlls are a little soft the the right hand one is a little loose when attached to the switch. I can clean them up with some isoporpal alcahol or get factory new joy con replacements elsewhere but still disappointed that I have to do some refurbishing myself when I got excellent quality.
Reviewed in the United States on March 26, 2025
Switch OLED 64GB - WhiteJacquelyn L.
Purchased on November 3, 2023
Verified purchaseShipped fast & arrived in excellent condition! One puzzling thing: it unexpectedly came with a grip for the Joy-Con controllers, which is cool except there’s no port on it to connect the charging cable. I guess this was just a defect when it was made & it’ll still work if you want to use it as a controller grip only, but I must say I felt insane trying to figure out where & how it plugged in!) Otherwise, it was pretty easy to connect everything, set up a Switch account & I successfully downloaded Minecraft so it looks like it’s good to go. Since I got this as a Christmas gift for my young son, I didn’t think however about the fact that it wouldn’t come in a box, so I still have to think about how I can still give him that “wow” factor when he opens it, but yeah- I was already a fan of refurbished electronics and Back Market did not disappoint!
Reviewed in the United States on March 26, 2025
Switch 32GB - BlackDiego B.
Purchased on January 14, 2025
Verified purchaseI got the excellent condition, it works good and only had a tiny little dent on the top(not visible really) overall i say its worth it if you want a good working 3ds, shipping was normal, packaged was normal.
Reviewed in the United States on March 26, 2025
Nintendo 3DS - Flame RedJames H.
Purchased on November 16, 2024
Verified purchaseMy shopping on Back Market was good, but not perfect. I bought 2 used Nintendo Switch sets, saving 1/3 off the price of new ones. The information provided was accurate. They appeared to be in good condition, but one was missing the charger, so I had to spend an extra $20. They were both anonymous gifts to charity, so I did not test them.
Reviewed in the United States on March 26, 2025
Switch 32GB - BlackChristina R.
Purchased on March 8, 2025
Verified purchaseGREAT! I was nervous about getting it from here but didn’t want to pay full price when the new one is coming out soon. Only thing is the charger is got didn’t work with the DOCK. It charges the system itself, but i cant use the dock it came with, with the charger provided. This wasn’t a big deal for me as I had an official switch charger already.
Reviewed in the United States on April 9, 2025
Switch 32GB - GrayRichard P.
Purchased on January 21, 2025
Verified purchaseBought a switch off of BM to play Mario kart w friends and family. It arrived looking pretty much new. Works perfect. I’ll continue to use BM forever. I have bought several IPhones and and other Joycons from BM. I refuse to buy brand new, or used that have not been refurbed.
Reviewed in the United States on March 26, 2025
Switch 32GB - Black