Customer reviews for Verified Refurbished Headphones

4.3/5

1,346 verified reviews in the last 24 months.

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  • C

    Christopher S.

    Purchased on December 3, 2024

    Verified purchase
    4.8/5

    The refurbished Sony WH-1000XM5 headphones exceeded my expectations! The sound quality is exceptional, with rich bass and crisp highs, and the noise-canceling is second to none. They look and feel brand new, with no signs of previous use. The comfort and battery life make them perfect for long listening sessions. Highly recommend—worth every penny! Only issue is it arrived 4 days later than what was expected.

    Reviewed in the United States on March 26, 2025

    Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
  • B

    Bethany V.

    Purchased on March 19, 2025

    Verified purchase
    4.4/5

    They work great, but they came in dirty. I know they are used but being refurbished I expected that they would at least clean them, but they were covered in oil and the inside foam of one of the earphones had white stuff on it. Used stuff can come in dirty, but part of the refurbishing process is normally cleaning, part of why it is labeled as "refurbished". They came in their original box with the aux cord, but no charger, which isn't a huge deal.

    Reviewed in the United States on April 14, 2025

    Sony WH1000XM5/B Noise cancelling Headphone Bluetooth with microphone - Black
  • M

    Mariana S.

    Purchased on January 14, 2025

    Verified purchase
    5/5

    Back Market rocks... we sorely need businesses like this that refurbish and redistribute all the perfectly good products we have available. Incredible communication and quick turn around - and this farmer appreciates the savings on their tech. Thanks, y'all.

    Reviewed in the United States on March 26, 2025

    Sony WHCH720N/L Noise cancelling Headphone Bluetooth with microphone - Blue
  • C

    Carla R.

    Purchased on January 6, 2025

    Verified purchase
    5/5

    I recently purchased a refurbished pair of headphones (excellent), and I am thoroughly impressed! The quality is exceptional, indistinguishable from a brand-new pair. The shipping was incredibly fast, and the packaging was secure and neat. Overall, a fantastic purchase experience. Highly recommended!

    Reviewed in the United States on March 26, 2025

    Sennheiser 509280 Headphone Bluetooth - Black
  • J

    Jayden L.

    Purchased on December 29, 2024

    Verified purchase
    5/5

    When the package came I was so happy, everything came in it’s original package, which I was not expecting, because it was refurbished, but everything works perfectly fine, as I’m writing this I’m wearing them 10/10

    Reviewed in the United States on March 26, 2025

    Beats By Dr. Dre Beats Solo 4 Noise cancelling Headphone Bluetooth - Black
  • J

    Jay P.

    Purchased on October 11, 2024

    Verified purchase
    4.2/5

    Headphones came in great condition, i couldn’t even personally tell that they’d been refurbished (even after owning the same pair of headphones before). Only con was that there wasn’t too much package protection for the headphones themselves. They were just in their regular holding case and stuffed into the delivery package.

    Reviewed in the United States on March 26, 2025

    Bose QuietComfort 45 Noise cancelling Headphone Bluetooth - Black
  • M

    Manish C.

    Purchased on March 26, 2025

    Verified purchase
    5/5

    I’m extremely satisfied with my purchase of the Uniden UN173 Bluetooth Headphones with Microphone from this seller. The product arrived quickly and was well-packaged, ensuring it arrived in perfect condition. The item description was accurate, and the quality of the headphones exceeded my expectations.

    Reviewed in the United States on April 9, 2025

    Uniden UN173 Headphone Bluetooth with microphone - Black
  • M

    Michael S.

    Purchased on January 22, 2025

    Verified purchase
    4.4/5

    Seller sent the original Microsoft Surface Headphones instead of the Surface Headphones 2 as stated in the listing. No photos or description to indicate the exact model being provided and only found out once connecting to my phone and using the Surface app on my Surface Pro 6. Overall lukewarm first use of Back Market. Shipping was fast however!

    Reviewed in the United States on March 26, 2025

    Microsoft Surface Headphones 2 Noise cancelling Gaming Headphone Bluetooth with microphone - Black
  • D

    Denise H.

    Purchased on February 20, 2024

    Verified purchase
    5/5

    I had never heard of Back Market until my partner told me about them. I'm so happy I bought these! They're in perfect condition and it makes me feel more conscientious as a consumer to buy refurbished and to give tech new life instead of buying something new for the sake of it being new. Highly recommend Back Market and buying refurbished!

    Reviewed in the United States on March 26, 2025

    Sony WH1000XM4 Noise cancelling Headphone Bluetooth with microphone - Silver
  • J

    Jade R.

    Purchased on January 15, 2024

    Verified purchase
    4.8/5

    The headphones are great! They really are a “like-new” product. Everything works, they’re comfortable, and are honestly one of the best pairs of headphones I’ve ever had. The only thing is I wish I knew it just was the headphones. I didn’t get the aux wire, or the plane adapter, or the carrying case. It makes sense since they are refurbished but I wish I got some of the og stuff.

    Reviewed in the United States on March 26, 2025

    Sony WH1000XM5/B Noise cancelling Headphone Bluetooth with microphone - Black