Customer reviews for Refurbished iPhone 11 Pro Max

For some strange reason my audio seems lower when compared to my iPhone 13 audio. Speaker don’t put out enough loudness like they should. So I have to get it fixed before I make a switch from the 13 to the 11 PM

The pricing for my old equipment was very fair, and the price of the refurbished unit was amazing. The communication and process throughout was consistent, reliable, and "as promised." I really enjoy the new "used" phone - it is in perfect condition, and it works as expected. Truly a great company to work with, and I will definitely use them again in the future. Reliable, trustworthy, thorough, and worthwhile!

If was fucking amazing i was very suprised by the quality everything looked good the back material had some marks and the phone battery is 88% overall amazing for the price and it was reslly unexpected that the iphone would turn out to be this good. Good product i recommend for the price of good.

Love the phone works great the only issue is the Face ID don’t work and the front camera looks a bit foggy

I chose to buy the iPhone 11 pro max in fair condition and with the new battery. To my surprise, the iPhone arrived brand new, I had no reaction because I didn't expect to receive the smartphone in this condition, I expected to receive a refurbished iPhone, but to my surprise I received a brand new one, or else this seller's work on refurbishing is so perfect that the equipment arrived new with 100% incredible battery life, simply incredible, so far I'm amazed at the quality of this iPhone. Thank you very much, I will always be buying here at backmarket, you left me amazed and delighted with the quality of the services and products, this seller has 1000 million stars and left me very amazed. thanks

Heyyy everybody, so I recently got a gold iPhone 11 Pro Max and I'm really happy with it overall. The camera quality is incredibly clear, which is definitely my favorite feature. The phone is in great condition with no scratches or anything. There is one part of the iPhone that isn't genuine, but it still works perfectly, so I don't mind at all. One issue I've encountered is that I can't send voice messages on iMessage because they sound windy, but I can send voice messages on all other apps without any problems. Talking on the phone is also fine. Despite this minor issue, I love my phone. The picture quality is amazing and the size is just right for me.

I ordered excellent condition and the phone is in excellent condition. Just like new. The phone has a genuine iPhone display, good battery health, no scratches, it is clean and I'm very happy with my purchase! You never know what you will get when you get a refurbished phone but I'm glad I chose this seller!

Within a couple of weeks of receiving the phone, the back camera stopped working. I contacted customer service, was asked to send the phone back, and a new (refurbished) phone was sent immediately. No prevaricating, no discussion, case closed. I will continue using Back Market.

I purchased this iPhone 11 Plus Max for a relative with vision and other medical conditions, who is in a nursing home, so that he can more easily communicate with family and friends. He is somewhat active as many of his friends and family will visit, or take him out often, so "communication" is important! With it's large screen size and the use of some of the Accessibility features that 1) announce calls, and 2) to adjust font size so he can see what's on the screen VERY well. The larger screen size is a really great improvement over the iPhone 7 he was using. He had enabled Siri on his old phone, but this time we added the facial recognition feature, to helps him navigate the phone with a greater level of ease than before. And since 7 is no longer supported we wanted to make this change before experiencing problems. Of course, transfering old data from the old iPhone is easy from one iPhone to another. For extra measure, I found him a charging cable that lights up from one end to the other when plugged in which was a great addition considering his vision challenges. Back Market never lets us down with making this tech more affordable by providing quality refurbished t...