Customer reviews for Refurbished iPhone 12

I am happy with my purchase now. However my phone came without being restored to factory settings. There was no "hello" or prompts to set up my phone when I powered it on. Just a display page of all the apts on the phone. Being a very technical challenged person, it took five hours to finally try the reset and restore to factory settings. It worked and I was able to set up my refurbished Iphone 12. A little disappointed that there is only 79% of battery Maximum Capacity along with the message that my battery's health is significantly degraded.

Just purchased this iPhone 12, 128 gb storage which is a big jump from my 8+ 64 gb which I also bought from Back Market almost 4 years ago! Thought I would miss the “ole” home button but got over it fast. Bought this one as “pristine” and was not disappointed, also checked the battery life which was at 98%! Very easy switch over from the old phone, no issues afterwards on the new 12. Miss the thumb print on the home button sometimes to sign in/on, but the facial recognition is working perfectly. Got a fair trade in deal, got the old off to the refurbisher . If the 12 is anywhere near as good as the 8+ was, well I guess you won’t be hearing from me for a long time! Thanks Back Market !!!

I got an iPhone 12 to replace my 13 because it was so much cheaper and I didn’t want to start a new contract with current carrier. The refurbished phone I received was supposed to be unlocked and compatible with current carrier-the SIM card included could not be paired and I had to get new one from carrier. The phone does not hold a charge for long-I have to charge it every night.

This item is amazing! It arrived in practically perfect condition and also in BackMarket shipping packaging. The battery health was at 86% and for comparison, my brand-new iPhone 14 from June 2023 that I've used the crap out of every day is at 73%. For a refurbished phone, this iPhone 12 has been amazing and my fiancee loves it. I really recommend BackMarket to anyone who's looking to upgrade their phone but not to the newest, latest and greatest - ONLY to the mint/perfect condition ones. I previously purchased a "good" condition iPhone 12 and it shattered/broke completely following ONE simple drop from about 4 or 5 ft high. Definitely only go with the higher quality ones.

I was really hesitant on getting a refurbished phone, I had my iPhone 8+ for about 7 years and I felt that I couldn't move on. I decided to look into a new device but $1000+ was not where I could go. I looked up Back Market and I found the phone I wanted. WOOOOW! I am impressed. The iPhone 12 is in pristine condition. Works like a charm and if I upgrade again, Back Market will be my first choice. I'm more than satisfied!

Well… it has been the best experience on a refurbished device i ever had the battery came at 100% the device is flawless not even a scratch or a sign of usage, if somebody toldme it was new i will take it for granted, the porcess of the purchase was real fast and even when it says 5 days delivery it was delivered in 2 days due to the good logistics in the backmarket app, also the post sale service is awesome i will buy again as soon as i get paid. Thank you guys

Backmarket has incredible customer service, and once again, they wowed me. This phone is in better condition than anticipated and by buying my own phone, I was able to escape my expensive cell contract and switch to a $15 a month plan that works perfectly for me. What’s more, I got way more than expected in a trade in for my old phone, which was functional but totally smashed. Thank you Backmarket and your amazing network of refurbishers. I tell everyone to shop here.

Great phone with no complaints so far. . My wife cracked her screen on her iPhone 11 and the cost to repair it properly through Apple was the same price as trading it in and buying this refurbished iPhone 12.

Purchased an iPhone 12. It was delivered within a couple days, and is in excellent condition. Even the battery health is 100%!! Wow! So glad I ordered from Give Back Wireless instead of Amazon or Apple refurbished. Phone works perfectly and was set at a very fair price. 10/10 would order again. Thank you ‘Give Back Wireless’ and ‘Back Market’!