1,611 verified reviews in the last 24 months.
Rebecca W.
Purchased on February 28, 2025
Verified purchaseSunflower I was kind of hesitant to buy a refurbished phone but I tell you what back Market has went above expectations. My iPhone 13 Pro Max was brand new looking and was just beautiful. I will definitely be a continuing Shopper on back Market.
Reviewed in the United States on March 26, 2025
iPhone 13 Pro Max 128GB - Gold - UnlockedTricia K.
Purchased on February 14, 2025
Verified purchaseI love my iPhone and pro laptop, both are so like new it’s hard to imagine they are used. This has to be the best way to buy electronics in an ever changing tech world. Sorry I missed the cut off date to write review for laptop but I was busy getting to know all the advances since my 2009 MacBook Pro, and there have been a lot! And the iPhone is big so I can see the screen. A great big thank you to the companies that do such a super job of refurbishing! I’m sharing with everyone who will listen of your great program, I am a customer for life!
Reviewed in the United States on March 26, 2025
iPhone 13 Pro Max 128GB - Sierra Blue - UnlockedKeith G.
Purchased on October 17, 2024
Verified purchasePhone looked great and held charge very well after opening up. We finally made time to activate it, and got message that the camera had been replaced with a non-Apple camera. Jury still out on how good the after market camera is. Understand that it’s refurbished, but figured that might be battery and such.
Reviewed in the United States on March 26, 2025
iPhone 13 Pro Max 512GB - Silver - UnlockedDurand W.
Purchased on September 23, 2024
Verified purchaseThis was my 2nd attempt on ordering an iPhone 13 Pro Max. The last order had to be sent back due to be sent a pro instead of Pro Max. I read tons of reviews where other customers were blown away and amazed with the phones they received. I felt well maybe it's my turn to be wowed and so I pulled the trigger after making my selection. Fir me, anything that could go wrong usually does when ordering from anywhere. I selected 512GB in Good condition, hoping I'd get Excellent, with no or few scratches. I was blown away with my device that also came ahead of schedule. I got an iPhone 13 ProMax, not only in perfect condition, with a minor ding on the corner, (which didn't matter cause I'm keep mine inside cases at all times), but with also 1TB of storage. This dealer SOLIDIFIED my faith in Back Market for refurbished products. If at all possible, I will be using them again and again with future orders. I've had no single issue, nor complaint on this order. I even got the full value quoted on my iPhone that I sold to Back Market a couple weeks prior. Thank you again Back Market and keep up the outstanding work that you and your dealers are doing.
Reviewed in the United States on March 26, 2025
iPhone 13 Pro Max 512GB - Graphite - UnlockedTeresier M.
Purchased on December 21, 2024
Verified purchaseI’ve only had this phone for about a week but so far, it hasn’t given me issues. The camera acts up every now and then. Usually when I reboot the phone, the issues resolves. The phone is refurbished so, you get what you pay for. I’m satisfied so far.
Reviewed in the United States on March 26, 2025
iPhone 13 Pro Max 128GB - Alpine Green - UnlockedBlake I.
Purchased on November 20, 2024
Verified purchaseI was scared to buy from Back Market for a while but glad I took the plunge! If you can get a phone from my refurbisher SaberTooth, I recommend it. I ordered this in good condition and the screen was flawless, no major dings on the body, battery at 84% but given that it’s a Max and above 80% I’m happy. And the warranty and return policy were there to help just in case.
Reviewed in the United States on March 26, 2025
iPhone 13 Pro Max 128GB - Graphite - UnlockedWaylon L.
Purchased on October 7, 2024
Verified purchaseOverall great looking device, but for a premium refurbished device that was supposed to come with a new battery it only came with 93% capacity. Still love the phone and definitely better than the price of a new one!
Reviewed in the United States on March 26, 2025
iPhone 13 Pro Max 256GB - Sierra Blue - UnlockedTai M.
Purchased on November 8, 2024
Verified purchaseI love it so much!!! this is my first time getting from back market, usually i would go through amazon for a refurbished phone. So glad i chose this. The battery capacity is at 100% no scratches, cracks or anything and works perfect so far. I chose the excellent condition. Worth it imo. This is a real review btw!
Reviewed in the United States on March 26, 2025
iPhone 13 Pro Max 128GB - Graphite - UnlockedEugene C.
Purchased on July 25, 2024
Verified purchaseWhen it became time to for me to upgrade my iPhone, I made the decision for the first time to purchase a refurbished iPhone versus purchasing a new one. First I felt that the pricing of new iPhones were simply getting way too expensive. Secondly, I would be doing my little piece toward helping the environment. Nonetheless, the decision still had me very nervous. I had never purchased a refurbished phone, and worried greatly about the quality and service I would get from purchasing one. I did a lot of research on various businesses in the refurbishing market. As part of a long process I eventually found and researched Back Market. The overall feedback on their business was very good from many sources, they have a solid return policy if I were to need it, and their pricing is competitive. So I made the leap. I chose for various reasons to purchase an iPhone 13 Pro Max. Now out of fairness to this review, I made the choice of selecting a phone in excellent condition and added a new battery to my order. The phone arrived exactly on the day stated at the time the phone was purchase. It was now time for the unveiling. I was stunned at what I had received! The phone looked just like ...
Reviewed in the United States on March 26, 2025
iPhone 13 Pro Max 256GB - Sierra Blue - UnlockedAmy C.
Purchased on January 6, 2024
Verified purchaseSo far my experience with my refurbished iPhone 13 pro max 512 has been very good. I upgraded from a iPhone x. So it was a big upgrade for me that I've been wanting for years! Other then it taking 2 days longer then expected to arrive it came in great shape. There was a couple little nicks here and there but you really have to look to be able to tell and see them. Battery life 91% One thing that is going wrong tho is every time I try to take a pictures it is very blurry. Even changing the distance back and forth and messing with it. Any closer up pics are just completely blurry. I can take far away pictures but when I want to zoom in my daughter's face or my dog it's just a blurry mess. And the one thing I really loved about the pro max was the 3 cameras. So thats disappointing. But everything else is going great. And I would buy another phone from them. I will be reaching out them about what to do about the camera lense issue. If your thinking about ordering from this website I would definitely trust them and order from them again. I am glad that I did.
Reviewed in the United States on March 26, 2025
iPhone 13 Pro Max 512GB - Graphite - Unlocked