3,873 verified reviews in the last 12 months.
Chris M.
Purchased on September 17, 2024
Very happy with my first Black Market purchase! I picked the iPhone 13 in Excellent condition and the phone came in 2 days in perfect condition with 98% battery health. I saved so much money getting the refurbished iPhone from Black Market instead of getting a new one from Apple, this is how I will be getting all my new phones from now on.
Reviewed in the United States on September 20, 2024
iPhone 13 128GB - Midnight - UnlockedBenson E.
Purchased on May 31, 2024
Overall happy with the value of my iphone 13 pro purchase. I’m always about saving money. Upgraded from my iphone 11 because it started acting up (i believe due to Apple’s programmed demises of older models). I selected the “excellent” quality of this refurbished phone and I will say i was surprised at how scratched up the perimeter (sides, top, and bottom) of the phone was. Thankfully the screen and back panel of the phone were essentially blemish-free, which i cared about more. I just put a clear case on the phone so you cant see the scratched perimeter so it’s all good. Getting a “discount” in the form of trading in my previous iphone 11 is also pleasant. Would def recommend Back Market.
Reviewed in the United States on July 1, 2024
iPhone 13 Pro 256GB - Sierra Blue - UnlockedJose C.
Purchased on April 21, 2024
Easy, fast shipping. I was overall happy with the way the iPhone 13 I purchased in "Good" condition arrived, phone battery was 87% and the body was also good with only a few scuffs around the edges (nothing that a case will hide). I'd have been a bit disappointed about the screen, it has apparently been replaced for a non genuine display and my phone is indicating “An important display message - Unable to verify this iPhone has a genuine apple display". I had to remember that this was a refurbished phone and I couldn't notice any difference in image quality, except for that annoying notification in the settings the iPhone works as expected.
Reviewed in the United States on July 1, 2024
iPhone 13 256GB - Blue - UnlockedJonathan R.
Purchased on November 5, 2023
Purchased two IPhone 13’s in “good” refurbished condition. They arrived as promised. Upon inspection there were no cosmetic marks or flaws and appeared brand new. We took them to the local cell provider and had everything transferred. That took some time but was easy. Have been using the phones for two weeks now and are very pleased. Would do the same thing again. The 30 day no questions return policy and 1 year warranty provided the peace of mind to purchase refurbished. Far better than any other I could find except Apple and you pay more there.
Reviewed in the United States on November 22, 2023
iPhone 13 128GB - Midnight - UnlockedMarshall M.
Purchased on October 19, 2024
This new (refurbished) Iphone 13 Pro is great. Size is very compatible with my needs (especially pockets, cameras and microphone and speaker are very good quality. Transferring all my stuff from old IPhone 11 to this was so easy. Thanks to Back Market for all their help making this possible.
Reviewed in the United States on November 1, 2024
iPhone 13 Pro 128GB - Sierra Blue - UnlockedEugene C.
Purchased on July 25, 2024
When it became time to for me to upgrade my iPhone, I made the decision for the first time to purchase a refurbished iPhone versus purchasing a new one. First I felt that the pricing of new iPhones were simply getting way too expensive. Secondly, I would be doing my little piece toward helping the environment. Nonetheless, the decision still had me very nervous. I had never purchased a refurbished phone, and worried greatly about the quality and service I would get from purchasing one. I did a lot of research on various businesses in the refurbishing market. As part of a long process I eventually found and researched Back Market. The overall feedback on their business was very good from many sources, they have a solid return policy if I were to need it, and their pricing is competitive. So I made the leap. I chose for various reasons to purchase an iPhone 13 Pro Max. Now out of fairness to this review, I made the choice of selecting a phone in excellent condition and added a new battery to my order. The phone arrived exactly on the day stated at the time the phone was purchase. It was now time for the unveiling. I was stunned at what I had received! The phone looked just like ...
Reviewed in the United States on August 25, 2024
iPhone 13 Pro Max 256GB - Sierra Blue - UnlockedChristine K.
Purchased on February 20, 2024
In the past I always bought new phones because I didn’t have real trust in refurbished phones. But as my son had a great experience with Backmarket, I thought I should go with them this time. I bought a phone advertised as being in “very good condition” and I have to say I‘ve been totally happy with everything so far: their service, shipping, and the phone! The reason why I don’t want to give a five star rating is, that I was a bit disappointed that it didn’t come with a new battery, though. The battery is still good at over 80%, but at a price of $600 for an iPhone 13 Pro, I definitely had hopped it would come with a new battery! But apart from that I really can recommend Backmarket and their products.
Reviewed in the United States on March 22, 2024
iPhone 13 Pro 256GB - Silver - UnlockedAngela W.
Purchased on February 26, 2024
I ordered a iPhone 13 Pro in excellent condition. I was very pleased when I received the phone as it looked like a new phone with no visible indications of use except some very small marks around the outside of the screen which I was not concerned about due to that are being covered by the case. It also had 89% battery life which was great to see on a refurbished phone. The shipping from the provider was very fast and it came packaged very securely to prevent damage. I had set up the phone installed the case and was attempting to install the glass screen protector. After two attempts with different screen protectors I determined that the screen was not fully flat, middle higher than the edges, but not visible to naked eye. The screen protector would not adhere properly due to this. I was very disappointed because up to that point I was loving the phone and experience with the refurbished product. I decided to return the phone and I have nothing but praise for how Back Market handled the return process. Very well managed, lots of timely communication, and no hassle with the return for a full refund. Although I wish the first phone would have worked for me, the overall experien...
Reviewed in the United States on March 9, 2024
iPhone 13 Pro 256GB - Sierra Blue - Locked VerizonAmy C.
Purchased on January 6, 2024
So far my experience with my refurbished iPhone 13 pro max 512 has been very good. I upgraded from a iPhone x. So it was a big upgrade for me that I've been wanting for years! Other then it taking 2 days longer then expected to arrive it came in great shape. There was a couple little nicks here and there but you really have to look to be able to tell and see them. Battery life 91% One thing that is going wrong tho is every time I try to take a pictures it is very blurry. Even changing the distance back and forth and messing with it. Any closer up pics are just completely blurry. I can take far away pictures but when I want to zoom in my daughter's face or my dog it's just a blurry mess. And the one thing I really loved about the pro max was the 3 cameras. So thats disappointing. But everything else is going great. And I would buy another phone from them. I will be reaching out them about what to do about the camera lense issue. If your thinking about ordering from this website I would definitely trust them and order from them again. I am glad that I did.
Reviewed in the United States on January 23, 2024
iPhone 13 Pro Max 512GB - Graphite - UnlockedTroy N.
Purchased on January 1, 2024
This was an excellent purchase. I was worried about buying refurbished but have been pleasantly surprised. I got the pink iphone 13 for my daughter for her bday and you would barely know that it was used. Works amazing and the battery is perfect! very happy.
Reviewed in the United States on January 17, 2024
iPhone 13 256GB - Pink - Unlocked