Customer reviews for Refurbished iPhone 13

I've been buying from BackMarket since 2022 and since that time I've bought phones, watches, and desktop computers all with mostly positive results. I say mostly positive because I once received a phone that through no fault of my own ended up shitting the bed. I never complained or did anything about it because I simply don't have the time or luxury to go through the return process and be without a phone for an extended period of time so I just lived with it. All that said... One's happiness and satisfaction on BackMarket depends entirely upon the research that you do on the seller you're thinking of buying from. If you don't do the research and just buy something based on the the attractive pricing, then you might end up very unsatisfied. You want to find a seller that's been doing business on BackMarket for at least a few years. Why? Because unbeknownst to the seller it's possible for them to have a lemon (even though the products supposedly go through a thorough inspection process). If they've been on BackMarket for a few years, that's enough time for them to sort out their process and build a good reputation despite the odd lemon or bad customer review. And speaking of ...

My new phone has been a really good upgrade thus far. It’s in perfect condition and everything seems to work good. The battery seems to drain a little faster than what Apple said about the phone, but, it hasn’t been a big deal to me. This is probably the 5th phone I’ve purchased from Back Market the past several years and we’ve never had issues with any refurbished phone, so for us, there’s no need to overspend for the latest/greatest phone. And with the ability to trade-in your old phone, Back Market couldn’t have made it any easier to buy a phone.

Phone itself is great. It looked brand new and hasn’t had any issues. It had 98% battery capacity, which I consider excellent for a refurbished phone. The camera is so much better than my SE 2. My only issue is that I got emails saying it was arriving early, with an exact date. Yay! Except it didn’t, so although to arrived on schedule, it arrived later than I expected.

Arrived super early. I received the phone and although not perfect, the price is just unbeatable. My phone arrived with a charging cable and a screen protector. I removed the screen protector to apply another one when I realized that there were small scuffs on the screen. But upon putting the new screen protector, they disappeared. Therefore that’s not a problem for me. I will say the battery life was not that great. My battery life on my new phone was at 79%. I’ll try to see if I can work around this but if not, I’ll see if I can get it fixed here on back market. Overall, I’ve come to realize that buying refurbished phones in this economy might be the way to go and it’s exactly the same as my old phone.

Device is exactly as described, beautiful condition! Difficult to tell it was ever used by looking at it. My kid says the battery drains faster than his iPhone XR did, but that's the lottery you play with refurbished products! If it gets bad - (it's fine now) - I'll just have the battery replaced. Much cheaper than paying the Apple Tax for a new phone!

I replaced my out of date I Phone 7 with the newer I Phone 13 the Phone is in excellent condition even thought it was advertised as Good condition only a few minor scratches are visible, I had the Phone activated and it works great. Buying a refurbished Phone is the way to go if you want to save money.

I just want to say THANK YOU to the seller!!!!! I’ve been shopping around doing research on refurbished phones. This is the place to go!!! I bought 2 iphone13. One from another seller since my son wanted a different color. They have 4 options when choosing a device. Fair, good, excellent and premium. I ordered in good condition and received it in EXCELLENT condition!! Arrived in 2 days. There were no flaws that I could physically see. Hopefully internally is just as good. I will be getting my upgrades from here on out instead of paying full price for a brand new one.

The phone came with some slight damage on the rings of camera as expected for refurbished, the screens oleophobic coating was gone and on the back too, but a screen protector and case should do the trick. Also batter health is good I got mines at 87% so not too bad for a refurbished iPhone.

I was really hesitant at first, but still I tried, and the phone has an excellent performance and features.” my 14 year-old son really loves it. . I highly recommend Back Market for buying refurbished electronics—they offer great deals and quality products.”