345 verified reviews in the last 12 months.
Tanish N.
Purchased on September 26, 2024
I loved the product and its quality, also got the item delivered earlier than expected. It was very economical, as I got an iPhone 15 pro 512 GB for just $904, and that to in excellent condition. Also, I got Battery health at 100%, moreover phone still has an active Apple warranty. I am not sure if after refurbishing the phone it is still water resistant or not, and so I wouldn't risk it. The charging cable is not original and very small in length. Rest everything is awesome and I love it. I checked the Antutu and Geek bench benchmark scores, they were a little lower side from the actual score but I guess that is due to the low charging and background applications.
Reviewed in the United States on December 9, 2024
iPhone 15 Pro 512GB - Natural Titanium - UnlockedJhunnar H.
Purchased on December 30, 2024
This is my first time ordering from a marketplace for refurbished phones and I would highly recommend Back Market! Refund process is easy and customer service is helpful and responsive! I've ordered 3 iPhones over the course of the last 2 months and Back Market helped me choose the right one for me. 1st iPhone was returned and refunded, 2nd cancelled and refunded, 3rd is now my current phone. 1st iPhone I owned for a couple of days, but returned to upgrade to the Max model. It was a iPhone 15 Pro in Premium Condition sold by Adopt-a-Phone. I was impressed with the condition of the 15 Pro. It came in like-new condition with 100% Battery Health and 10-15 Battery Cycle Counts. No visual defects. 2nd iPhone I ordered but the seller later confirmed the phone was out of stock. Customer Service gave me the option of switching to a similar spec but different color iPhone from the same seller or refund. I opted for the refund. It was a iPhone 15 Pro Max in Excellent Condition sold by DuckSoup. 3rd iPhone (which is now my current iPhone) is a different 15 Pro Max in Excellent Condition from seller ItsWorthMore. The condition of the phone matched Back Market's grading of a Excellent con...
Reviewed in the United States on February 6, 2025
iPhone 15 Pro 1000GB - White Titanium - Locked Verizon - Dual eSIMJade S.
Purchased on October 4, 2024
I got the iPhone 15 pro in excellent condition I have to say I am very happy with this order! I needed a new phone so bad. So I ask a friend and she recommend me this app it is very much worth it for good pricing on refurbish phones!!! It come in a day early that make me so happy!
Reviewed in the United States on December 9, 2024
iPhone 15 Pro 128GB - White Titanium - UnlockedJacqueline A.
Purchased on November 30, 2024
Got the premium quality phone with all the checks and it's basically indistinguishable from a new phone! Great battery life. The only thing is i wish it didn't come with a screen protector on (I know most ppl like them but I don't). My first time buying refurbished for the environment and to avoid generating net new iPhone demand for more unethically sourced Apple cobalt from the Congo. Use your phones as long as you can and go refurbished from BackMarket when you need a new one!
Reviewed in the United States on December 15, 2024
iPhone 15 Pro 512GB - Black Titanium - UnlockedNicolas A.
Purchased on September 30, 2024
First time I am buying a refurbished phone, and I could not be more pleased with the product! There is a slight gouge on the phone frame, but doesn't show through my case so no biggie. Helped me save a few hundred $$ instead of buying straight from Apple, so I will absolutely be recommending this to my friends and family!!
Reviewed in the United States on December 9, 2024
iPhone 15 Pro 128GB - Black Titanium - UnlockedHeathir S.
Purchased on November 28, 2024
Buying Experience = Great, Trade-In Experience = Not Great New iPhone is in perfect condition - arrived quickly and was easy to activate. BIG savings from buying a new phone! I also traded in my old phone - Now the trade-in experience is an issue. The BackMarket refurbisher is only offering me $58 versus the $169 that was originally offered. NOT OK. This feels like a huge bait and switch to me - the phone I sent is in the exact condition I said it was in. I could have traded my phone for ~$160 to Apple or for much more with a different carrier (for a newer device than the one I purchased from BackMarket.) The $169 offer was the reason I went with an older, new-to-me iPhone. I'm NOT HAPPY with this counteroffer and want the original offer reinstated. I packed my old phone very carefully (have photos) and cannot fathom it got damaged. Thank you for addressing this promptly, BackMarket.
Reviewed in the United States on December 19, 2024
iPhone 15 Pro 256GB - White Titanium - UnlockedJames H.
Purchased on February 21, 2025
I’m mostly pleased with the device and very pleased with the service side at this point. Mostly pleased because i spent the extra money for a 90% or better battery life in the top tier refurbished phone and the battery life was 88% when it arrived. 2% isn’t much but it does make a difference in having to charge during the day or not, especially if you pay for it. Still waiting on the trade in evaluation but that’s on UPS not Back Market
Reviewed in the United States on March 10, 2025
iPhone 15 Pro 128GB - Blue Titanium - UnlockedMarcia W.
Purchased on December 29, 2024
This is my second time purchasing a refurbished phone, the first time was for my parents, and I just upgraded my phone from an iPhone 11 to an iPhone 15 Pro, and once I was able to get everything set up, it's gone very well. I would recommend Back Market to anyone who doesn't want to pay full price for a new to them phone.
Reviewed in the United States on January 12, 2025
iPhone 15 Pro 128GB - Black Titanium - UnlockedGiovanni L.
Purchased on October 4, 2024
I ordered an iPhone 15 Pro in excellent condition. I got an iPhone 15 Pro in its original box (opened) with tape on the picture where once removed it tore a bit of the picture off (sort of my fault). The phone was generally in great condition at 95% battery capacity with some permanent white marks from the titanium being scratched or damaged on the front side of the phone. The markings are small and forgettable unless in a bright area where it becomes very apparent. The screen and back is in perfect condition and didn’t notice a single scratch on either side. All of my problems came from Apple being weird and me having weird errors which I don’t blame on the seller. After that it was smooth sailing. Everything works perfectly on this phone, and I recommend this seller if you’re looking to save on a phone with a small amount of cosmetic damage.
Reviewed in the United States on December 9, 2024
iPhone 15 Pro 256GB - Blue Titanium - UnlockedFinigan R.
Purchased on December 27, 2024
Super simple to find a phone I wanted, select the condition, preview my trade in value and get everything set in motion. I'm extremely happy with my new iPhone 15 pro. It arrived in perfect condition with 200 battery cycles used on it. Nothing at all to complain about!
Reviewed in the United States on January 12, 2025
iPhone 15 Pro 128GB - Blue Titanium - Unlocked