Customer reviews

4.3/5

387 verified reviews in the last 6 months.

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  • E

    Eugene B.

    Purchased on August 6, 2024

    4.8/5

    I’ve ordered from Backmarket before and while can say it wasn’t a perfect experience I got what I paid for at the time. It was a MacBook Pro 2017 and was ordered in 2021. It was listed as fair but shipped to me looking brand new. But right after a year the logic board went out. I was hesitant to do it again but I decided to give it another go. This time I chose a MacBook Pro M1 Pro. It was listed as excellent. I needed it quickly so I paid for next day shipping. I ordered it Tuesday afternoon it came Friday evening. I guess that’s how 48hrs works in shipping. When it arrived it was packed very well. I thought I received the wrong one at first. It was black. Then I noticed it was in a protective case. I thought, ‘oh wow a free case’. Then I said wait let’s see if it’s covering something up. I took off the case to find a near perfect machine. There was one fine hairline scratch on the top of the MacBook. Other than that it was perfect. The keyboard even had this super soft keyboard protector. It’s not great for late night when you want to use the backlit keyboard but it’s still a great keyboard protector. It also came with an older Mac charger and a MagSafe wire. Luckily I had 96w A...

    Reviewed in the United States on August 19, 2024

    MacBook Pro (2021) 14.2-inch - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 1000GB
  • W

    Wendee M.

    Purchased on May 7, 2024

    5/5

    The MacBook Pro 16” (M2, 2023) that I received is indistinguishable from a new MacBook. The seller did an excellent job with clean up, provided appropriate charging blocks and cables, and took care to ensure the machine was ready for me to simply connect my Apple ID and make the magic happen. Huge kudos to the seller & BackMarket for brining me a refurbished product that’ll last for years & meet the needs of my business.

    Reviewed in the United States on July 1, 2024

    MacBook Pro (2023) 16.2-inch - Apple M2 Pro 12-core and 19-core GPU - 16GB RAM - SSD 512GB
  • M

    Mary K.

    Purchased on March 30, 2024

    5/5

    It was time for a new computer as mine was getting too old to be supported or upgrade much anymore. I've learned to turn to Back Market for the buy. This is my third purchase to date, and everything has been wonderful. I have an iPad, a MacBook Air, and now a MacBook Pro from them. I've also been telling people who didn't know about this option. Thanks so much for these great refurbished products, and for the upbeat attitude here!

    Reviewed in the United States on July 1, 2024

    MacBook Pro (2021) 16.2-inch - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 1000GB
  • H

    Hyunjay C.

    Purchased on March 26, 2024

    5/5

    Was very suspicious of this site at first, but eventually got curious enough to try it. Ensured that the refurbisher had a strong reputation and ordered a 14" M1 MacBook Pro. Order arrived sooner than expected, and I was very impressed with the device. No signs of any wear on the device being rated as only "Good" condition. Battery only went through 50 cycles, so basically good as new. Everything runs smoothly with no errors. Considering all the bull**** pricing that Apple is doing with their new devices ($200 dollars for 16GB RAM, what a joke), getting this device for only 800 dollars with trade in is such a steal, it's not even funny. I highly recommend getting a refurbished M1 Pro from sites such as this one over getting the newer overpriced crap from Apple themselves, as they actually offer more performance for price.

    Reviewed in the United States on March 29, 2024

    MacBook Pro (2021) 14.2-inch - Apple M1 Pro 8-core and 14-core GPU - 16GB RAM - SSD 512GB
  • M

    Melissa F.

    Purchased on February 25, 2024

    5/5

    My MacBook Pro M2 late 2022 model came in quickly and looked brand new with the box and charger. I would've never known it was refurbished if no one told me. I definitely recommend buying from Back Market because it is trusted and you also get the 1 year warranty in case something goes wrong.

    Reviewed in the United States on March 11, 2024

    MacBook Pro (2022) 13.6-inch - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 256GB
  • M

    Melissa P.

    Purchased on May 20, 2024

    5/5

    I ordered one in excellent condition and I am beyond impressed, it might as well be brand new. Came in the original box with an Apple charger. I wouldn’t have known it was refurbished if I didn’t buy it myself. Will definitely buy from back market again!

    Reviewed in the United States on July 1, 2024

    MacBook Pro (2021) 16.2-inch - Apple M1 Max 10-core and 24-core GPU - 32GB RAM - SSD 8000GB
  • E

    Elsa C.

    Purchased on August 11, 2024

    4.8/5

    Really nice computer. Came pretty fast, around 2-3 days. I picked the “good” condition and it looks pretty good for being refurbished. Minimal wear on the edges but not a big deal. Would recommend. Bought it for school and haven’t had really any problems. Sometimes a little slow but nothing worrisome.

    Reviewed in the United States on August 30, 2024

    MacBook Pro (2020) 13.3-inch - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 256GB
  • J

    Jillian M.

    Purchased on August 15, 2024

    4.6/5

    I’m pleased with my purchase. The computer was physically in excellent condition. There was some chunky stuff in the keyboard which prevented the W and E keys to not register properly, but I was able to clean it out! Overall, the computer looks great, the specs are great, and it’s perfect for my job. I would definitely order from BackMarket and this specific refurbisher again! Edit: I did have to clean and disinfect the entire laptop. There were crumbs and juice or coffee stains in the body of the computer.

    Reviewed in the United States on September 1, 2024

    MacBook Pro (2020) 13.3-inch - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 512GB
  • D

    Deborah M.

    Purchased on July 24, 2024

    4/5

    Been using BackMarket for a few years now and I've purchased quite a few items for myself and family members. No complaints. I highly recommend them. This is always my first stop for refurbished electronics.

    Reviewed in the United States on July 31, 2024

    MacBook Pro (2021) 14.2-inch - Apple M1 Pro 10-core and 14-core GPU - 16GB RAM - SSD 512GB
  • T

    Tyah W.

    Purchased on May 22, 2024

    4/5

    For starters, I ordered this macbook in “excellent” condition. The shipping was fast as it took 3 days to arrive. It met my expectations in appearance as it looks brand new, I only noticed a few scratches around the rim of the laptop but you would’ve to be searching for them to notice it but it is a refurbished item so its expected. So far it functions well, every button works, the battery health is 99% and setting up was quick. Im satisfied with my purchase but I haven’t had it for a full 24hrs yet and hopefully I come back with an update to say it still works because you never know but so far its good. The only thing I disliked was the packaging as it was in a bubble wrap put in a oversized box and to me thats not much protection for an fragile item as such but it still came functioning so im not too mad about it but it could of been a tragedy during delivery.

    Reviewed in the United States on July 1, 2024

    MacBook Pro (2022) 13.6-inch - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 256GB