Customer reviews for Refurbished Microsoft Surface Pro Series

Specs exactly as described. The screen looked brand new, which I was worried about as I've never bought refurbished before. But I'm super happy with this order, thank you!

After watching several TikTok videos about BackMarket, I decided to give it a try and order a Microsoft Surface Pro, shipping it all the way to Kenya. Honestly, I was a bit skeptical at first—I wasn't sure what to expect in terms of quality and service. When the package arrived, I was surprised by how well everything was packaged. The Surface Pro was in excellent condition, just as described on the website. It looked almost brand new, with barely any signs of previous use.

Probably my 5th or 6th device from Back Market. Had a problem with a tablet for a grand daughter, and it was changed out very quickly. All other purchases were perfect. No complaints with any purchases

Did not come with pen or keyboard, which is inconvenient if you don't have your own Bluetooth versions already. Good quality when I got it besides a couple scuffs on the top and bottom, but screen is great.

It was my first experience with a Windows tablet. I currently have a PC and a laptop, so the skills were transferable. What took me a week or so to realize is that the camera doesn't work. Tried it on a Zoom meeting and nothing. Tried just the camera and nothing. But other than that, it does what I need in the 2 hour time span I use it, so I'm not complaining too much

Works great every thing is fully functional my only complaint is the screen protector had air bubbles that I couldn’t get out. It also had one pretty bad scratch on the back that I didn’t expect to get when ordering the good condition.

This is about the 7th item I've purchased from Back Market. The items were delivered exactly as described. There have been 1 or 2 glitches (as in all these type transactions) however resolution was easy and fair. I will continue to use them for my electronics needs.

The surface is work like all the used ones I've had..problem is I thought it came with keyboard. Bought a wireless having problems with getting the TouchPad to cooperate with the cursor...All in all need to be a diligent reader next

We are extremely happy with the result. We were so satisfied that we ordered another one, which wasn't as good as this one so we returned the second. Back Market has been excellent to work with and we've told others about our helpful experience and high satisfaction level. Thank you, Back Market. We work in the non-profit sector overseas and we are on a tight budget. Back Market saves us A LOT of money.