came in good condition. The shipping was nice and loved the handy little card that came with it. Barely visible that it's refurbished besides the single mark. Bought from BackMarket before and always happy with the products.

The Surface Pro 4 was listed as "Fair" but I am glad I didn't go for a better rated tablet because it looks perfect to me. I am very pleased with the unit and the seller (and obviously, Back Market).

Specs exactly as described. The screen looked brand new, which I was worried about as I've never bought refurbished before. But I'm super happy with this order, thank you!

After watching several TikTok videos about BackMarket, I decided to give it a try and order a Microsoft Surface Pro, shipping it all the way to Kenya. Honestly, I was a bit skeptical at first—I wasn't sure what to expect in terms of quality and service. When the package arrived, I was surprised by how well everything was packaged. The Surface Pro was in excellent condition, just as described on the website. It looked almost brand new, with barely any signs of previous use.

I feel like I got a total steal here. A great laptop with plenty of power, modern design, and at a very reasonable price. Back Market makes it easy to filter the products down to exactly what I needed and shipping was speedy once I selected my Microsoft Surface. I'm stoked and will definitely use the service again.

So over all the labtop is in great condition the keyboard could have been cleaner but for the price it’s not a bad deal. Only thing I have found so far is that the windows hello doesn’t work which the labtop is suppose to support per Microsoft. Also my last grip is the labtop is on windows 10 and now I have to do crazy amount of updates to get windows 11. Besides that labtop is great good price and overall and happy with the purchase.

Probably my 5th or 6th device from Back Market. Had a problem with a tablet for a grand daughter, and it was changed out very quickly. All other purchases were perfect. No complaints with any purchases

This laptop came in practically perfect condition even though I bought it as good. Absolutely no scratches on the screen or back, just a few on the bottom. My only complaint about this laptop is how quickly it overheats, but that could just be how the laptop normally is. I would 100% buy from this seller again.

Great packaging and quick speed. Love the surface, but limitation of that model is slow or glitchy when using fingers and virtual keyboard has to be manually set up. All easy to work around with a keyboard and mouse add on. Next purchases!