Customer reviews for Verified Refurbished Xbox

Ordered the item and it arrived within a week. The XBox itself was in great condition as advertised, but the controller was more damaged than I anticipated. I contacted BackMarket and they immediately offered me a credit for the controller, so I could purchase a new one. Very pleased with the product and the customer service.

Sometimes the controller doesn't work but it's occasional, probably used error. the Xbox takes long to load things but also I've had slower consoles before overall it's worth the money I paid and it arrived quickly!

As usual, my order arrived days early. Although the Xbox console was pristine and in better condition than I had expected, the Xbox controller was a mess. The battery compartment was clogged with corrosion. It's of little consequence, though. I have other controllers. Overall, good job, BackMarket.

Console runs a little hot, but not enough to truly cause a problem. Overall very satisfied with my purchase. I will say you can't beat the price + functionality guarantee. You can get lower prices, but without the certainty of function or quality. Plus coming ready to play with the controller d extra hdmi cord is just great customer service

The product was exactly as advertised, the console looks and plays just like brand new. I am very satisfied with the speed of delivery, will definitely use this company for more electronic needs in the future.

The Xbox worked rlly well nd got here a day before the date expect so I can’t complain on that but the inside of the console looks as if hasn’t been touched. I’m not sure if it’s a trade in console or what but it’s dirty with a lot of dust, I’ll take it apart myself later on to clean it out

I personally feel that it is a good product, price clarity, I honestly recommend buying on this page since it gives you the price and also offers the same benefits as if it were a product new and that's what I loved

Very satisfied with the machine. Was easy to setup and no major scratches or issues.... so far. The way machines are made these days, like a car, getting a used machine is basically as good as getting a new one. Love this site.

Not only was this whole process sooooo super easy, but I absolutely love my new Xbox. I was going to sell my old Xbox One privately because I was told it wasn't worth anything for trade-in. I ended up buying a brand new Xbox Series S, and was not satisfied so then I found myself here in the home of BackMarket. I found the Xbox that fits my needs and for the same price as the Xbox Series S I bought directly from Microsoft that ended up getting boxed back up and returned within the same week I bought it. I was so pleased with how easy this all was with BackMarket and that I actually got something for my trade-in! Not to mention I can now play games without waiting centuries for it to load and can see every beautiful detail of the game! If you're on the fence, take a leap of faith, throw caution to the wind, or whatever and just do it because you won't regret it.