Customer reviews for All refurbished Motorola phones

4.1/5

711 verified reviews in the last 24 months.

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  • J

    Jon P.

    Purchased on February 15, 2025

    Verified purchase
    5/5

    I received my Motorola g play today and I thought it was going to be refurbished but it is not. It's a beautiful heavy weighed phone like the newer Samsung 20 model phones 📱. The only thing is that it don't have fast charge. Other than that iam perfectly satisfied and will not buy another from a carrier other Back Market. This is my 2nd phone in less than 2 month's. The 1st one was the Samsung a10e, which is very small a 5"6 inch screen, so I decided to purchase a bigger size phone and went with the Motorola. I already ordered the case and it will be in by Friday. Thank you Back Market you have a purchaser for life.

    Reviewed in the United States on April 2, 2025

    Motorola Moto G Play (2023) 32GB - Blue - Unlocked
  • S

    Selena O.

    Purchased on March 15, 2025

    Verified purchase
    5/5

    As a single mother to a child with special needs who also helps take care of my elderly parents to say money is tight is a gross understatement. This refurbished option coupled with PayPal's offer to split the payment was a life saver. I always have to be available and Back Market made it possible for me to not even skip a beat. Thank you for helping me. The phone is amazing and the nicest thing I've gotten myself in... I can't even remember. I recommend Back Market to everyone and will be returning for all my needs

    Reviewed in the United States on April 10, 2025

    Motorola Moto G Stylus 5G (2024) 128GB - Beige - Unlocked
  • K

    Kiyomi C.

    Purchased on January 17, 2025

    Verified purchase
    4.6/5

    The service with Back Market is excellent. Although refurbished, the phone arrived clean and looking brand new. I went from an old Samsung Note to this Moto G. I would have to say that after having a Samsung Note w/ stylus and having the Moto now, I would go back to the Samsung. But, I chose the Moto primarily because of affordability. I will say though, I like the weight (it's lighter). But, there are things that I find a little weird and awkward. Like the inability to quickly access your gallery photos. You have to go to the camera setting first and then press another button. And, not having the immediate access to actually get in the phone. At present, you have to swipe the screen several times to access. Just weird and odd. All this being said though, I would not hesitate to purchase through Back Market again—for another product.

    Reviewed in the United States on March 26, 2025

    Motorola Moto G Stylus 5G (2024) 128GB - Beige - Unlocked
  • S

    Sajib A.

    Purchased on March 15, 2024

    Verified purchase
    5/5

    I recently purchased the Motorola One 5G Ace 64GB in Volcanic Gray from backmarket.com, and I couldn't be happier with my decision. This phone is an absolute gem, offering top-notch features at an incredibly affordable price point. First and foremost, the performance of this device is outstanding. Whether I'm streaming videos, playing games, or multitasking between apps, the Motorola One 5G Ace handles everything with ease. The 64GB of storage provides ample space for all my photos, videos, and apps, ensuring that I never have to worry about running out of space. One of the standout features of this phone is its 5G connectivity, which allows for lightning-fast download and streaming speeds. It's amazing to experience such high-speed internet on a device at this price range. I also love the design of the Motorola One 5G Ace. The Volcanic Gray color is sleek and sophisticated, and the build quality feels premium in hand. The large, vibrant display is perfect for watching movies or browsing the web, and the battery life is impressive, easily lasting me through a full day of heavy usage. What truly sets this phone apart, however, is the concept of purchasing a refurbished device. N...

    Reviewed in the United States on March 26, 2025

    Motorola One 5G Ace 64GB - Gray - Unlocked
  • C

    Carl L.

    Purchased on December 26, 2024

    Verified purchase
    4.9/5

    I love my Motorola one 5g ace. it's a fantastic device came to me fast was better than expected. no complaints at all... except for one, but it's a complaint about myself... I neglected to purchase a rugged case with tempered glass for my ace and now my Ace has a shattered face. but that's my bad, not yours.. I'll be back shopping soon. but I'm very happy to say I did buy 2 years of extended coverage through you guys. I'll be in touch soon.. love my phone and I love what you guys do, and how you are with us your clients.

    Reviewed in the United States on March 26, 2025

    Motorola One 5G Ace 128GB - Silver - Unlocked
  • M

    Matthew T.

    Purchased on February 15, 2024

    Verified purchase
    4.5/5

    The Motorola Edge+ seems like a really great phone for a reasonable price with all of the features that it comes with. We were a little disappointed at the phone that we got with some visible nicks in the case from much more than 20 cm away. The back of the phone was also separating slightly from the case, like the adhesive was not applied properly after refurbishing. That's not what we expected from an "Excellent" phone and not consistent with our previous experiences with Backmarket which always seem to under-promise and over-deliver.

    Reviewed in the United States on March 26, 2025

    Motorola Edge+ (2022) 512GB - Blue - Unlocked
  • D

    Donald H.

    Purchased on March 29, 2025

    Verified purchase
    4.4/5

    The overall experience is very good. Just be aware a four year old phone will act like an older phone. Plus it has all the usual Motorola quirks. It was exactly as advertised and had no problems activating it on my carrier. Will be using your app again in the future.

    Reviewed in the United States on April 14, 2025

    Motorola Moto G Pure 32GB - Purple - Unlocked
  • S

    Suzanne M.

    Purchased on March 14, 2025

    Verified purchase
    4.8/5

    Great phone. Identical in every way to my last Motorola (same model w stylus). 4th purchase from Back Market in last 15 years. All phones have been fine. Had an issue once, customer service was responsive & fast. SM

    Reviewed in the United States on April 1, 2025

    Motorola Moto G Stylus 5G (2024) 128GB - Beige - Unlocked
  • K

    Kathryn M.

    Purchased on January 26, 2025

    Verified purchase
    5/5

    Glad to be back to Motorola after a brief dalliance with a Samsung Galaxy. Much better sound, more handy features (real FM radio, shake to turn on flashlight, for example). Easy to find and purchase this phone. Price seemed to compare favorably to other re-furbished. My third Back Market purchase.

    Reviewed in the United States on March 26, 2025

    Motorola Moto G Stylus 5G (2024) 128GB - Beige - Unlocked
  • A

    Ashley S.

    Purchased on January 4, 2025

    Verified purchase
    4.8/5

    Was very hesitant to order anything refurbished, but it came in almost brand new quality. I can say for tech I will have to buy 2nd hand from now on!!

    Reviewed in the United States on March 26, 2025

    Moto G Stylus 5G (2023) 128GB - Black - Unlocked