Customer reviews for Refurbished Nokia Smartphone

I ordered this in the condition excellent, but the total condition is best described as used. The screen is in the excellent category, but the body, back and camera show scuffs and scratches visible from 8+ inches.

The order was quick to get here but the phone it’s self microphone barely works the phone doesn’t get really loud also

Fast shipping. Phone works great. In great condition.

Smartphone has a sticky screen whenever it's plugged in, from the day of opening it out of the box, so clearly no sort of quality control or testing is done on the product. When you press the screen, it'll triple press it, making typing or clicking things very difficult. I shrugged it off for the first few weeks, thinking it is what it is, this is what I get for buying cheap! I had suspicions that the fast charging didn't work, and now it barely charges at all. I was sold a junk, refurbished phone that they hype up, stating that they have to charge us a small fee for quality testing? Good to know that small fee was put towards nothing in general because I was given a crap phone from the get-go

love it

Great device! Perfect condition. Works wonderfully.

Seller sold me stolen phone. Can't check IMEI to see if phone is unlocked (error) or restricted (stolen). Back Market's return policy is just ok. I am homebound/handicapped, making it nearly impossible to drop off at UPS. Now UPS wants to charge about $15 to pick up package. That is probably more than the total shipping charge would be. sheesh Rant done. 👎🏽📛

Long story short I got a lemon although the phone was supposed to be in excellent condition besides the exterior phone had batterie issues, weak signal both mobile data and wi-fi. My old phone had good to excellent wi-fi signal next to the one that I got from Back Market which showed only fair wi-fi signal. In less than a week the phone only connected using EDGE protocol wasn't able to get 4G LTE anymore, did not recognized the network just showed a generic name "Roam" from the beginning. The return procedure is rather complicated and is unclear if one will get a refund or a replacement which is rather time consuming when need to replace the phone. Also I did not got a full refund after a frustrating waste of time with Black Market decided to retain their commission.

Great phone but wasn’t compatible with my carrier