Customer reviews for Refurbished Samsung Galaxy S9

I'm really happy about my purchase. Its came with Brand new Condition. This is my 2nd purchased on the BackMarket. I'm really happy with this purchase. Before I get iPad and its came with some ded pixal issues after 6 months. i have doubts and buy again. but this time I'm really happy about the Product with the condition. This seller was amazing.

Getting it delivered only took 2 days. Phone was packaged securely and thoroughly. The phone itself was in wonderful condition even though I bought it as “Good.” Have no complaints. Amazing service and quality for an unbeatable price.

Ordered black galaxy s9 excellent condition to use for trade in, received a blue s9 slightly below excellent condition. Trade in was still accepted, but quality control could be better. Also would’ve messaged customer service but the system routes and directs in a way that makes that difficult.

I am very happy with the phone I ordered. It is in great condition and works perfectly. It does have a short battery life, but I think that is to be expected with any refurbished phone. I will be ordering from here again in the future.

I received the wrong color phone, which means I did not receive the phone I ordered from the website. I would have preferred a communication from either Accipio Technologies, Inc. (the seller) or Back Makret, stating it was no longer available and either offer the same model in a different color or a cancellation. Since the color is not a deal breaker, just a disappointment, I will not return it for that reason. I did not open the package for several days and the battery was at 0%. It seems to be holding a charge but we shall see how well. We've had no issue with a previous BackMarket purchase which is why we chose to shop here again. However, I would advise anyone to check the ratings of the vendor who refurbished the item they wish to purchase. I wouldn't trust Accipio again.

When I bought a Galaxy S9, I was assured that "most" service providers would accept it. I went to Spectrum where the agent helped to cancel my Gov't phone service and set up the S9, BUT then he said oh sorry Spectrum doesn't provide for that model. Things got confusing, since I knew I'd put the S9 on my credit and would need to return it. HOWEVER, the agent told me that if I traded it in, I would be elegible for a promotional that ends up with a new phone, the Motorola RAZR for free (!) I have confirmed that there was no misunderstanding. So I will pay for rather than return the S9. I appreciate being able to cancel the extra warrantee. Thank you.

I would give this transaction 6 stars if I could. This phone literally looks factory new. Original Samsung packaging and documentation included. It even had the OEM looking screen protector on it. On time shipping and great price as well. Job well done BackMarket.

The phone was packed securely to prevent damage in transit and arrived in great condition. The phone looked practically brand new. It had almost zero scratches. The phone had been factory reset and all evidence from any previous owner had been completely wiped from all system data folders. I would definitely buy from this vendor again!

Came in factory packaging, but had a bit of some kind of powder it seemed around the crack in the edge of the phone and something in the speaker causing it to sound a bit tinny but it ended up resolving itself. Couple days after buying I try the selfie camera and it's as if there's a cataract over the screen. Hopefully I can get a repair.