Customer reviews for Refurbished Sony Headphones

4.1/5

138 verified reviews in the last 12 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • C

    Christopher S.

    Purchased on December 3, 2024

    4.8/5

    The refurbished Sony WH-1000XM5 headphones exceeded my expectations! The sound quality is exceptional, with rich bass and crisp highs, and the noise-canceling is second to none. They look and feel brand new, with no signs of previous use. The comfort and battery life make them perfect for long listening sessions. Highly recommend—worth every penny! Only issue is it arrived 4 days later than what was expected.

    Reviewed in the United States on December 11, 2024

    Sony WH-1000XM5 Noise cancelling Headphone Bluetooth with microphone - Blue
  • D

    Denise H.

    Purchased on February 20, 2024

    5/5

    I had never heard of Back Market until my partner told me about them. I'm so happy I bought these! They're in perfect condition and it makes me feel more conscientious as a consumer to buy refurbished and to give tech new life instead of buying something new for the sake of it being new. Highly recommend Back Market and buying refurbished!

    Reviewed in the United States on December 9, 2024

    Sony WH1000XM4 Noise cancelling Headphone Bluetooth with microphone - Silver
  • J

    Jade R.

    Purchased on January 15, 2024

    4.8/5

    The headphones are great! They really are a “like-new” product. Everything works, they’re comfortable, and are honestly one of the best pairs of headphones I’ve ever had. The only thing is I wish I knew it just was the headphones. I didn’t get the aux wire, or the plane adapter, or the carrying case. It makes sense since they are refurbished but I wish I got some of the og stuff.

    Reviewed in the United States on December 9, 2024

    Sony WH1000XM5/B Noise cancelling Headphone Bluetooth with microphone - Black
  • E

    Ellie K.

    Purchased on November 18, 2024

    4.6/5

    Product came in exactly as I expected! Beyond excited to start using these to edit videos! This specific headphone has a little leakage of audio. For an iPhone as long as you don’t go over 50% volume you won’t be able to hear your sound from the headphones. But if you like to jam maybe look into a different brand/model!

    Reviewed in the United States on December 9, 2024

    Sony WHCH720N/L Noise cancelling Headphone Bluetooth with microphone - Blue
  • A

    Alyssa T.

    Purchased on September 12, 2024

    4.4/5

    The headphones are great. Good quality for a good price. My only complaint is that you need an app in order to use them, instead of it just connecting like any other pair would. This can be such an inconvenience for when you have to use other devices that may not support the app, like a laptop.

    Reviewed in the United States on December 9, 2024

    Sony WH-CH520 Headphone with microphone - Black
  • M

    Mary D.

    Purchased on September 11, 2024

    5/5

    Good headphones for the price, but lots of noise leakage. The bass is also pretty mid. For the price tho amazing quality and general sound but if you can I would save up an extr 40$ and get a better pair!

    Reviewed in the United States on December 9, 2024

    Sony WH-CH520 Headphone with microphone - Black
  • G

    Gene F.

    Purchased on October 26, 2024

    5/5

    Item arrived in great condition with all of its packaging. It's been working for a couple of weeks now, no complaints. The noise-canceling on these is amazing, an absolute must for anyone living in the city.

    Reviewed in the United States on December 9, 2024

    Sony WH1000XM5/B Noise cancelling Headphone Bluetooth with microphone - Black
  • G

    Gabriella L.

    Purchased on November 7, 2024

    5/5

    Arrived early! Works perfectly and after using it for a week, it’s barely lost its charge. The noise canceling is great. I noticed that sound starts to leak at about half volume for me at least, just as a heads up! Highly recommend.

    Reviewed in the United States on December 9, 2024

    Sony WH1000XM4/S Noise cancelling Headphone Bluetooth with microphone - Silver
  • A

    Amanda S.

    Purchased on October 16, 2024

    4.8/5

    Personally, this was my first order with BackMarket. In the past my partner had bought us some home appliances from BM and those are still working great. These headphones are no exception - they look completely brand new and work well. I was a bit disappointed that the headphones didn't come with the carrying case or an aux cord - from other reviews it seems like those are sometimes included. Not a huge issue, but I wish it would be stated on the product that you may or may not receive the additional accessories. Otherwise, I am happy with my purchase and the price was unbeatable.

    Reviewed in the United States on December 9, 2024

    Sony WH1000XM5/S Noise cancelling Headphone Bluetooth - Silver
  • I

    Isaiah C.

    Purchased on July 17, 2024

    5/5

    Worth every penny! Ever since I got my headphones they have been nothing but great from audio to how good they look no scratches have great power and battery life lasts a long time especially for me as an athlete who used headphones in the gym or just chilling at home listening to music or playing the game with friends.

    Reviewed in the United States on December 9, 2024

    Sony WH-CH520 Headphone with microphone - Black