Customer reviews for Refurbished SONY WH-1000XM4

Headphones are in excellent condition. Delivery was really quick; I ordered them on a Sunday, and received them on a Wednesday.

Item arrived secure and fast

Perfect

They’re good! My only complaint is that I didn’t get the noise cancellation feature as it was replaced with this abhorrent buzzing-whistle sound that played when pressure was applied to the right side. I will not be asking for a refund or a return/replacement as I simply don’t want to go through the hassle of waiting again, but I am not as thrilled with the product as I usually am. Everything else is great, though the loud sound did exacerbate my tinnitus.

Great

Very good quality, packaged well

A bit disappointed because the headphones were labeled as being in excellent condition, but there were very noticeable deep scratches on the sides of them.

the headphones are a bit more "used" than expected, but work well. have bought several items from Back Market and will continue to do so.

Item was delivered 3 days late and turned out to be faulty. Would not charge (charging light doesn't even light up) despite trying multiple cables, adpaters, and sockets.