5 verified reviews in the last 12 months.
Jacqueline N.
Purchased on May 20, 2023
The TV screen went black 10 days ago. I attempted several times to contact this company; each time, I was unsuccessfully linked to Asurion. Today, I finally was able to communicate with two representatives from Asurion, only to find out the company doesn't have an online presesntation with Back Market. Of course, I have to call a separate number. This is disappointing and angering. This whole experience has left a sour impression of this company. It's so very difficult to get help (despite Our Help Center is here for you!) or contact actual B. M. representatives. Up until this awful, frustrating experience, I would have posted a glowing review. Now I'm posting I'm never doing business with this company again.
Reviewed in the United States on November 11, 2024
LG 24.0000-inch 24LH4830-PU 1366 x 768 TVDanny P.
Purchased on October 23, 2024
65QNED85UQA was not what they sent me. I received a 65QNED80AQA which is a cheaper lower grade model without the features I paid for. There was also a dent and loose screws not indicated by an EXCELLENT condition listing. The dent/screws weren't such a deal breaker for me if it was the correct model. This item is very large and unweildy so repacking and returning is very difficult for me. I'm still waiting for resolution on this from Backmarket, as I was sold a different model. They need to furnish the item I paid for or refund the price difference of this incorrect model.
Reviewed in the United States on October 29, 2024
LG 65.0000-inch 65QNED85UQA 3840 x 2160 TVNeo D.
Purchased on October 2, 2023
I got a bag of broken glass after ordering a $1200 Tv
Reviewed in the United States on July 1, 2024
Samsung 65.0000-inch QN65Q70AAFXZA 3840x2160 TVNicole B.
Purchased on April 5, 2024
The TV was supposed to be a 55 inch and it arrived and is a 32 inch.
Reviewed in the United States on July 1, 2024
Samsung 55.0000-inch The Frame LS03B Class 3840x2160 TVSimone C.
Purchased on April 3, 2024
I ordered a 55 inch received a 32 inch will never order from here again.
Reviewed in the United States on July 1, 2024
Samsung 55.0000-inch The Frame LS03B Class 3840x2160 TV