Customer reviews for Refurbished Transportation

Other then me ordering the wrong item. Its been okay thus far. Lets see how this return process goes and I'll have a more detailed opinion of BM services.

This Question is Quality of MERCHANDISE, which said EXCELLENT 10 for me 7. No AIR in front tire, Low in rear. BRACKET around rear wheel NOT fastened tight & R Light occasionally blink's on & off. NO FASTENER on handle bar to keep Control Arm SECURE so HOVER1 can be MOBILE & control arm has play in it; from wheel to handlebar.

I recently purchased a Segway Ninebot S 6358865 Electric scooter as a gift for my child, but unfortunately, the experience was far from satisfactory. Upon opening the package, we discovered that the wrong item had been sent; instead of the standard model, we received the Segway Ninebot S Kids version. Given that this was a gift, our child was naturally excited and reluctant to part with it, making the prospect of returning the item quite challenging. To make matters worse, the Segway Ninebot S Kids is listed at $90 less on the official website, yet there was no straightforward way to obtain a refund for the price difference through the automated system. Attempting to resolve the issue, I found it nearly impossible to reach a customer service representative. The only available option was to return the product entirely, which was not a feasible solution given our child's attachment to the scooter. This experience has been incredibly frustrating, highlighting significant shortcomings in Segway's customer service and order fulfillment processes. I hope that the company addresses these issues to prevent similar disappointments for other customers in the future. For those considerin...

Everything I needed, scooter shipped fast and arrived in good condition. has a few scratches and marks but other than that it runs just fine.

Ordered from Korea, so I was so worried about it. However, It was in excellent condition (as indicated), and ownership was disconnected so I easily registered me as owner. Thank you so much!

Gift for granddaughter. She loved it!

It doesn’t give a full charge

It’s got some weight to it, not as light as i thought it’d be, but i love it so far!

Love it!!!!