Customer reviews for Refurbished iPhones (unlocked)

4.3/5

17,379 verified reviews in the last 12 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • B

    Ben H.

    Purchased on February 5, 2025

    Verified purchase
    4.8/5

    I bought the iPhone 15 Pro Max from Back Market and I have had it for almost a month now and there have been no problems! There are no scratches on the front glass. The cameras work excellent there are no scratches on the back. They use genuine refurbished parts. All of my parts are from Apple nowhere does it say in my settings that there is an unfamiliar or unrecognized part. The only thing I would have to mention is when I charge my phone. It seems to get really warm. I don’t know if that is a product thing or a refurbished thing. I did some research and it does say that the iPhone 15 Pro Max did get pretty warm when charging. Other than that, the phone works excellent. I am satisfied.

    Reviewed in the United States on February 17, 2025

    iPhone 15 Pro Max 256GB - Black Titanium - Unlocked
  • B

    Bernardo M.

    Purchased on November 29, 2024

    Verified purchase
    4.9/5

    I don’t usually leave reviews but this time I’m compelled to write one. It’s my first time using backmarket to purchase a refurbished phone for my Mom as a xmas gift. I opted for the excellent condition. Honestly, I was thinking twice to make a purchase thru backmarket because of the mixed reviews that I’ve extensively read, especially the words “brittle screen display” “non-genuine parts installed” such and such. But since, backmarket offers 1-year warranty and 14-day return policy, it’s a no brainer. Thus, I went ahead and made the purchase. The iPhone 14 Pro arrived quick and upon examining it more thoroughly, it’s basically flawless like brand new just like you get from apple, other than 85% battery life (which I’m about to get replaced by apple anyway). I’m so happy about this transaction and I highly recommend it to people who are in the market for one without costing you arm and leg. Shout out to Supplytronics!

    Reviewed in the United States on December 15, 2024

    iPhone 14 Pro 128GB - Deep Purple - Unlocked
  • T

    Tanish N.

    Purchased on September 26, 2024

    Verified purchase
    4.2/5

    I loved the product and its quality, also got the item delivered earlier than expected. It was very economical, as I got an iPhone 15 pro 512 GB for just $904, and that to in excellent condition. Also, I got Battery health at 100%, moreover phone still has an active Apple warranty. I am not sure if after refurbishing the phone it is still water resistant or not, and so I wouldn't risk it. The charging cable is not original and very small in length. Rest everything is awesome and I love it. I checked the Antutu and Geek bench benchmark scores, they were a little lower side from the actual score but I guess that is due to the low charging and background applications.

    Reviewed in the United States on December 9, 2024

    iPhone 15 Pro 512GB - Natural Titanium - Unlocked
  • R

    Robert P.

    Purchased on November 2, 2024

    Verified purchase
    4.2/5

    So far I'm impressed with my purchase of the refurbished iPhone 13 mini. The phone appears to be in excellent shape with no cosmetic damage. The case and screen are blemish free and the battery charges to 100%! The only difficulty I have had is migrating the data form my old Android phone to the new iPhone. The service provider (T-Mobile) and Apple Support weren't much help. I will definitely consider another refurbished phone from this seller in the future.

    Reviewed in the United States on December 9, 2024

    iPhone 13 mini 128GB - Midnight - Locked T-Mobile
  • T

    Tyler W.

    Purchased on November 13, 2024

    Verified purchase
    5/5

    I'm was little scared because I never brought refurbished phone in my life but when I say I'm ordering again brought iPhone 14 plus (product) red no scratches my phone was flawless...it's like I brought the premium my iPhone look new like I brought it from the apple store I would be buying some more electronics from here

    Reviewed in the United States on December 9, 2024

    iPhone 14 Plus 128GB - Red - Unlocked
  • J

    Juliana R.

    Purchased on October 6, 2024

    Verified purchase
    4.9/5

    I was so hesitant to buy a refurbished phone off Back Market. After losing my phone that I bought from Apple (and am still paying off), I knew I didn't want to spend the $1,300 on a brand new one AGAIN. The iPhone 14 pro max I bought of this site is EXCELENT. I purchased the "good" option, expecting it to come with a few scratches from a previous owner.... It's literally a brand new phone. Not a scratch on it and works absolutely perfectly. Not sure how this site does with other products outside of iPhones... but I will 100% be coming back when the time comes to purchase another.

    Reviewed in the United States on December 9, 2024

    iPhone 14 Pro Max 256GB - Space Black - Unlocked
  • R

    Rebecca W.

    Purchased on February 28, 2025

    Verified purchase
    5/5

    Sunflower I was kind of hesitant to buy a refurbished phone but I tell you what back Market has went above expectations. My iPhone 13 Pro Max was brand new looking and was just beautiful. I will definitely be a continuing Shopper on back Market.

    Reviewed in the United States on March 9, 2025

    iPhone 13 Pro Max 128GB - Gold - Unlocked
  • A

    Ashtin H.

    Purchased on February 5, 2025

    Verified purchase
    5/5

    I recently purchased a refurbished iPhone 12 in red from Back Market, and I’m thrilled with it. The device arrived in excellent condition, with a vibrant display and impressive performance. The battery life is solid, and the camera quality is outstanding. Overall, a fantastic purchase that exceeded my expectations.

    Reviewed in the United States on February 23, 2025

    iPhone 12 64GB - Red - Unlocked
  • M

    Maria R.

    Purchased on February 2, 2025

    Verified purchase
    5/5

    I have been searching this site for a phone for a while, but I couldn’t pull the plug on whether or not to purchase a refurbished phone. I am super happy with my iPhone 15 Pro Max. It was exactly as described and works and looks amazing. Backmarket didn’t disappoint! Will be purchasing from them again.

    Reviewed in the United States on February 20, 2025

    iPhone 15 Pro Max 256GB - Blue Titanium - Unlocked
  • K

    Kathy G.

    Purchased on January 27, 2025

    Verified purchase
    5/5

    Hesitant to order refurbished phone. I decided after reading ratings on back market to order a iPhone 14 Plus. I ordered premium. Received quickly. In perfect condition. No scratches cracks etc. 100% battery. Looks exactly like a brand new iPhone. Very satisfied and very very happy with Back Market.

    Reviewed in the United States on February 9, 2025

    iPhone 14 Plus 256GB - Purple - Unlocked