Customer reviews for Refurbished video game consoles

4.2/5

707 verified reviews in the last 12 months.

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  • E

    Esco T.

    Purchased on September 19, 2024

    4.6/5

    This is my 5th purchase with backmarket and I have been impressed every turn. The switch came with everything I could have needed including the wrist clips for the joycons. I waited to review until I’d had time to see the hard/software for what it truly was being refurbished. Of course the body and controllers had a few noticeable scratches on them but it was all able to be polished up a bit. All in all another great purchase. Thank you backmarket for saving the tech!

    Reviewed in the United States on October 11, 2024

    Switch 32GB - Gray
  • L

    Lawrence W.

    Purchased on June 2, 2024

    4.2/5

    One of the panels of the consoles was not attached upon arrival. The inside of the panel had some gross brown residue on it. i cleaned it off and reattached it. Also some scratches on controller and console. Overall, it’s fine. But the ease of removing the panel makes me wonder why it wasn’t wiped off, if it’s truly refurbished and not just used and resold.

    Reviewed in the United States on July 1, 2024

    PlayStation 5 1000GB - White
  • T

    Tymond S.

    Purchased on February 5, 2024

    5/5

    Console works great. I’ve had very few issues and ported games from other consoles run on it pretty well too. From how much it cost in comparison to the performance of the console (not even accounting for the environmental benefit from buying refurbished products) it’s just an overall great product.

    Reviewed in the United States on March 17, 2024

    Switch OLED 64GB - White
  • L

    Lily H.

    Purchased on December 3, 2023

    4.4/5

    I don’t leave reviews often but I wanted to comfort any uneasy minds with purchasing here for the first time. I will admit I was a little skeptical about buying a refurbished item from a site I’m not familiar with but I couldn’t be happier. Works great and my son is over the moon about his birthday gift. Thank you!

    Reviewed in the United States on December 21, 2023

    Logitech G29 Driving Force Racing Wheel
  • N

    N M.

    Purchased on November 27, 2023

    5/5

    “Excellent” in terms of refurbishment grade is an understatement. This thing came in lookin brand spankin new! Controller is all good to go, haven’t had any problems like drift or deadzones, system is fast and had no connectivity problems. Very pleased.

    Reviewed in the United States on December 5, 2023

    PlayStation 4 Slim 1000GB - Black
  • J

    Joseph P.

    Purchased on July 9, 2024

    4.4/5

    Techline was the refurbisher that provided my PS4 controller. I purchased a PS4 Pro through Back Market from another refurbisher that came with one controller already but wanted another for some local co-op. The order took a little longer to get to me than I had anticipated. When I opened up the box it arrived in, the controller inside was packaged nicely with bubble wrap and showed minimal signs of wear and tear. It would've been nice if the seller had included a micro USB charging cable as a courtesy. So now I have to order one. Would buy again though. Thanks!

    Reviewed in the United States on July 15, 2024

    Sony Dualshock 4
  • A

    Aarron H.

    Purchased on December 14, 2023

    5/5

    Ordered this OLED Switch in good condition expecting some scratches or wear. What we got was essentially a brand new Switch, the box it came in had more damage than anything else. I have used BackMarket for multiple refurbished products with 100% satisfactory! I will keep coming back and referring people here.

    Reviewed in the United States on December 31, 2023

    Switch OLED 64GB - White
  • M

    Moises C.

    Purchased on June 21, 2024

    5/5

    Absolutely thrilled with my purchase from Back Market! I recently bought a PS5 from their site, and I couldn't be happier with the entire experience. From the seamless ordering process to the timely delivery, everything was top-notch. The PS5 arrived in pristine condition, just as described. It was securely packaged, and setting it up was a breeze. The performance of the console is phenomenal – lightning-fast load times, stunning graphics, and an array of amazing games. It's everything I hoped for and more! What sets Back Market apart is their commitment to quality and customer satisfaction. Their communication was excellent, keeping me updated every step of the way. Plus, their eco-friendly approach to refurbishing electronics makes me feel good about my purchase. If you're in the market for high-quality, reliable electronics, look no further than Back Market. They exceeded my expectations, and now I can enjoy endless hours of gaming on my PS5. Highly recommend! 🌟🌟🌟🌟🌟

    Reviewed in the United States on July 25, 2024

    PlayStation 5 1000GB - White
  • J

    Justin N.

    Purchased on June 23, 2024

    4/5

    this didn't come with a mounting dock to connect to tv, that's the main reason I bought it so I could play on tv with my wife. I had to go to game stop to purchase one which costed 80$ in total I have paid more than the price of a brand new switch. I feel like an idiot, I really like back market but this seller did me dirty. I would be happy if I can get a partial refund of 80$ to cover the cost of the mounting dock.

    Reviewed in the United States on July 1, 2024

    Switch 32GB - Black
  • J

    Jodie A.

    Purchased on February 4, 2024

    4.4/5

    Quality of the Switch itself was as expected. However, there was still a user logged in when I received the device. This wouldn't have been too big of a deal if it hadn't been a parental controlled user. I had to call Nintendo and get a Master Key to reset parental controls and delete the user, which was a bit of a pain but only took about 20 minutes. The HDMI cord that was sent stopped working after about a week. But the console, remotes, and case are all in great shape. No sticky keys or big scratches. Overall, I'm pleased!

    Reviewed in the United States on February 26, 2024

    Switch 32GB - Black