MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 16GB RAM - SSD 256GB's customer reviews

4.6/5

364 verified reviews in the last 12 months.

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  • G

    Gunnar F.

    Purchased on November 28, 2024

    5/5

    For anyone else that was super worried to purchase from back market because of bad reviews or uncertainty of buying refurbished, here is my honest review as someone who was on a budget and looking for a MacBook for college. I too was super nervous about spending so much money on a MacBook Air without actually seeing it, but saw a ton of good reviews with this vendor and decided to trust it. I ended up buying a 2020 MacBook Air M1, 16GB Ram, with 256GB of storage in the color space grey in good condition. To my shock, the MacBook came in five days, even faster than it was expecting to come. When I opened the MacBook, it was wrapped in a heavy duty box with a thick bubble wrap to make sure it was super safe. When I opened the MacBook it looked AMAZING. There were a few small scratches on the underneath side of the Mac, but the top was absolutely flawless. I am so happy with this purchase and could honestly say that this is a great vendor that can be trusted! Even saved a few hundred bucks buying from back market instead of Apple! As far as everything else goes, the computer seems to operate perfectly, all speakers work. All buttons are in tact, and the touch pad is responsive. ...

    Reviewed in the United States on December 13, 2024

  • E

    Eve C.

    Purchased on November 4, 2024

    4.6/5

    I love my refurbished 2020 Macbook air. It arrived in a couple of days after ordering and was just as described. I had hoped to send my old Macbook in for some money back but I bogged down in getting my data and apps transferred to the new computer. I'm old and I should have hired someone to do it for me instead of going down the rabbit hole! I plan to use BackMarket for a refurbished iphone next.

    Reviewed in the United States on December 9, 2024

  • L

    Lizbeth H.

    Purchased on November 27, 2024

    4.6/5

    This is my 4th time buying Apple refurbished tech and the products always meet my expectations. They come in a timely manner, devices are well taken care of. I'm in love with this MacBook, the only issue I had was that the number 7 key and F7 key were loose and came off, but I just went to an Apple store and got them replaced for free! (just schedule an appointment with the Genius Bar and they will have your keys replaced in 5 minutes)

    Reviewed in the United States on December 27, 2024

  • Y

    Yahir C.

    Purchased on November 28, 2024

    4.6/5

    Item arrived with a charger. Purchased in Fair condition so scratches were expected. Mine had them on the apple logo and the bottom of the computer which had the most wear. Otherwise the Keyboard is perfect, Screen is Perfect, Battery health is 98%. Excellent condition all things considered and the M1 with 16GB ram is a seriously capable laptop. Extremely satisfied with my purchase. Black Market's return policy + 1 Year Warranty helps lessen the risk of buying Refurbished. Would recommend to anyone especially students.

    Reviewed in the United States on December 22, 2024

  • E

    Elliott I.

    Purchased on December 24, 2024

    5/5

    The entire process has been amazing! I managed the refurbishment process for a major computer company so I know the incredible value you can get with a company like this. They’re doing a great job reducing the e-waste, giving customers exceptional value, and providing a great customer experience! I had an issue with my charger, which frequently happens with those types of products. My customer service representative was friendly and professional while solving my issue. This is a great company and if they had an open job in my field, I would join them :)

    Reviewed in the United States on January 13, 2025

  • D

    Danny L.

    Purchased on November 15, 2024

    4.2/5

    It’s good in all honesty it is fast and reliable. Only thing is indent on the top if the MacBook but I got it at a fair price so it’s whatever. Anyways I would totally recommend for anyone trying to buy a refurbished MacBook this is the one. 92% battery life and the battery charge keeps my MacBook on all day so it’s reliable.

    Reviewed in the United States on December 9, 2024

  • B

    Brian g E.

    Purchased on September 30, 2024

    5/5

    First time ordering a refurbished product in good instead of excellent condition, and once again very pleased with the condition, shipping and price. A couple months in and the computer has been flawless.

    Reviewed in the United States on December 9, 2024

  • C

    Cheyne E.

    Purchased on November 29, 2024

    5/5

    1st purchase off back market went smoothly. Macbook Air even still has applecare till the end of next month after checking serial number. Condition was ranked as good but was as good as brand new. I've already told others about this great experience. Arrived in unmarked box, was little concerned it was just the computer in a big bubble sleeve inside of the box sliding around, but the bubble sleeve fit snuggly and the computer works excellently with 0 issues. Only downside is computer's battery life is rated at 87% capacity, it still has excellent battery life having to charge it every 2-3 days with moderate use. Thanks for the great deal!

    Reviewed in the United States on December 21, 2024

  • B

    Bridget serwaa A.

    Purchased on November 20, 2024

    5/5

    I ordered the MacBook Air in Excellent condition and the delivery came as expected. My MacBook came in perfect condition with no scratches and it came with a brand new Apple charger. I am so impressed with my order.

    Reviewed in the United States on December 13, 2024

  • J

    John T.

    Purchased on January 20, 2024

    5/5

    I was pleasantly surprised, the refurbished MacBook Air (2020) arrived within a few days, and it is in PERFECT condition. No scratches or any issues, battery is still in top level health. This was by far the BEST deal I could find online on this model. I only order from Backmarket for my used tech now. Whenever I did have even the slightest issue, their customer service has been great. It might take a day for them to reply to me, but they have always resolved any issues I had. I can not recommend this website enough! Thank you BackMarket! 10/10

    Reviewed in the United States on December 9, 2024