581 verified reviews in the last 12 months.
Oskar L.
Purchased on December 3, 2024
What can I say, it's an awesome computer. And getting it refurbished means I paid about 1/5 the original price. I like the touch bar at the top, although you have to get used to not accidentally brushing against it when working in Word. Overall, it's the fastest, most high quality computer I've ever owned. And it's so shiny :D
Reviewed in the United States on December 22, 2024
Douglas E.
Purchased on October 30, 2024
Very happy with my refurbished MacBook. Works like new! Battery health looks good, too. I’ve ordered from Backmarket before and have been consistently pleased with the quality of the products and the value for the money.
Reviewed in the United States on December 9, 2024
Dickson L.
Purchased on January 9, 2024
I purchased this MacBook Pro for a Veteran’s family. He is overcoming some trauma and has two teenage children, one of whom has Chikdhood Arthritis. They are precocious and driven toward the sciences. They are doing extraordinary projects using multimedia. The MacBook Pro was a perfect choice. The smile on their faces was incredible. Thank you for making these young people’s lives a celebration of life. The refurbishment made all of this possible. Well done!
Reviewed in the United States on December 9, 2024
Robert S.
Purchased on November 5, 2024
In October 2024, I ordered a 2018 15-inch MacBook Pro with 16 GB RAM and 512 GB storage. It was listed in fair condition, which matched the state I received it in—though it had completely dusty fans and an equally dusty interior. I considered keeping it to avoid the hassle of returning it, but the overheating issues were severe. In November, I ordered a 2019 16-inch MacBook Pro with 32 GB RAM and 512 GB SSD. When it arrived, the screen and keyboard were perfect, and overall it seemed in good condition. However, the bottom was scratched up, and the battery fluctuated between 70% and 80%, indicating it needed to be replaced. Despite loving the MacBook and feeling the purchase was worth it, I noticed that the interior, including the ports, fans, and heat sink, was filled with dust. They claim these devices are refurbished, but the state of the interior suggests otherwise—it should be cleaner if truly refurbished. The 2019 MacBook works very well. I performed a stress test on the CPU for an extended period to ensure it could handle my needs without any problems, and it managed everything without overheating. My advice is to buy a dust cleaner and thoroughly clean out your MacBook upon...
Reviewed in the United States on December 9, 2024
Stacy W.
Purchased on July 13, 2024
I recently had a fantastic experience with purchasing the MacBook Pro Retina 16-inch (2019) - Core i9 - 32GB - SSD 512GB from Back Market. I must say, I am thoroughly impressed with both the product and the service provided. Firstly, the MacBook Pro itself is a powerhouse. The Core i9 processor and 32GB of RAM ensure smooth and efficient performance, allowing me to seamlessly handle my tasks, whether it's heavy video editing or running multiple applications simultaneously. The 512GB SSD provides ample storage space for all my files and documents, ensuring quick access and speedy performance. Secondly, my experience with Back Market was exceptional. The website is user-friendly, making it easy to navigate and find the exact product I was looking for. The purchasing process was straightforward, and I appreciated the detailed information about the product's condition and any potential cosmetic flaws. The MacBook Pro arrived in pristine condition, just as described, and I couldn't be happier with the condition of the device. Furthermore, Back Market's customer service was top-notch. They were responsive and helpful, addressing any inquiries or concerns promptly. The packaging was se...
Reviewed in the United States on December 9, 2024
Hollie W.
Purchased on January 17, 2024
This is my second laptop purchase from Back Market. My first MacBook Pro lasted me six years - and could have lasted longer had I been able to continue updating my OS (obviously a Mac problem, not a BM problem). I love my new laptop. It looks great and functions smoothly so far (I've had it for a few weeks). One concern that's hopefully nothing is that the laptop can get hot to touch. I know that the best way to make your tech last is to prevent it from overheating. It's difficult to tell if this is just how this laptop was made with the i9 processor or if the heat has to do with its refurbishing. It's something I'm keeping my eye on. Other than that, I'm super happy with my purchase.
Reviewed in the United States on December 9, 2024
Brendan C.
Purchased on December 25, 2024
I bought this 16 inch MacBook Pro in the fair condition and when it arrived, I couldn’t find a single scratch. It looked brand new and the battery health came at 86%. unfortunately, because it’s an Intel Mac with a graphics card the battery life is not the best but if you’re just watching videos or surfing the web you can get a couple hours.
Reviewed in the United States on January 13, 2025
Michael S.
Purchased on December 29, 2024
Ordered “good” condition, but what arrived was excellent imo. I’ve purchased 2 iPhones previous to this purchase of the MacBook Pro. I’ll continue to order from Back Market when I need to upgrade various tech.
Reviewed in the United States on January 12, 2025
Frances W.
Purchased on November 17, 2024
Really such a bargain. I keep discovering new little perks I didn't realize this computer has. It is working perfectly. I feel like the trade-in I got was very fair as well. The computer has a couple of dents in it that don't effect its performance at all, but made it a terrific price. This is the second thing I've purchased from Back Market - an iphone and a MacBook Pro - and I'm sure I'll be a customer again.
Reviewed in the United States on December 13, 2024
Briona C.
Purchased on October 30, 2024
My laptop came sooner than expected and was packaged perfectly! I appreciate the companies care when sending the machine. I specifically wanted a 2019 MacBook Pro because while I wanted to upgrade I didn’t want to lose my touch bar. The price point was amazing, quality was top tier, and u can’t tell me this is a brand new laptop! Thank you!!
Reviewed in the United States on December 9, 2024