Authorized Resellers's customer reviews

4.2/5

244 verified reviews in the last 24 months.

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  • D

    Diane C.

    Purchased on March 12, 2025

    Verified purchase
    5/5

    Everything as good or better than promised! You all offer A GREAT ALTERNATIVE to paying top dollar and your refurbished products are like new! So glad I followed the recommendations to contact you from The Photobooth Supply Company from whom I purchased my hardware and software. Can't imagine shopping anywhere else for my future Apple products. Nice work and great service.

    Reviewed in the United States on March 27, 2025

    iPad Pro 12.9 (2018) 256GB - Space Gray - (Wi-Fi + 4G)
  • J

    Jennifer S.

    Purchased on October 30, 2024

    Verified purchase
    4.8/5

    I've been looking for an iPad for a while and a friend told me about this site. The prices were better than other refurbished items elsewhere. I ordered this one and it arrived very quickly and was easy to set up - no issues at all. I've been using it for a few days and battery life is going well. I am very happy with my purchase and will order more items from this site in the future.

    Reviewed in the United States on March 26, 2025

    iPad Air (2020) 256GB - Rose Gold - (Wi-Fi)
  • R

    Robert L.

    Purchased on September 25, 2024

    Verified purchase
    5/5

    It was a good experience the app is easy to navigate also the many options to pay is great… updates on the delivery is great I really have nothing to complain about… I will be ordering again. For people like myself who don’t mind buying refurbished items this is a paradise.

    Reviewed in the United States on March 26, 2025

    MacBook Air 13-inch (2017) - Core i7 - 8GB - SSD 512GB
  • S

    Sol A.

    Purchased on September 16, 2024

    Verified purchase
    4/5

    I recently purchased a 2017 MacBook Air from Back Market, and unfortunately, my excitement quickly turned to disappointment. Just a few days after receiving it, I noticed that the battery life was severely compromised – only lasting about 30 minutes on a full charge. Now, just a month in, it barely holds any charge at all. The laptop only lasts around 5 to 10 minutes before dropping to red, and unless it’s plugged in continuously, it shuts off and I lose my work. This limitation means I can’t travel with the laptop or use it on the go without being near an outlet. I was also disappointed to find that despite updating the macOS, I still can’t download certain apps. I keep getting error messages that I need macOS version 13 or later, even though I’ve installed all available updates. This outdated software limitation, combined with the poor battery life, makes the laptop far less functional than I had expected. I wish Back Market had been upfront about the battery and software limitations in the product description. I now face the cost of replacing the battery on top of the purchase price. Overall, I’m disappointed.

    Reviewed in the United States on March 26, 2025

    MacBook Air 13-inch (2017) - Core i7 - 8GB - SSD 512GB
  • P

    Pearl E.

    Purchased on February 27, 2025

    Verified purchase
    4.8/5

    I was definitely reluctant to purchase from this site but my friend vouched for it and I really needed an iPad mini I choose “good condition “ and it was it only had 2 tint dents on the bottom left which u can’t even see because I always have a case on. I’m very happy with my purchase everything works amazing battery life is like new no issues here. Like other reviews said it did not come with an apple charger but that doesn’t bother me.

    Reviewed in the United States on March 26, 2025

    iPad mini (2021) 64GB - Purple - (Wi-Fi)
  • J

    Jorianna H.

    Purchased on February 18, 2025

    Verified purchase
    5/5

    iPad was in excellent condition. If I did not know it was refurbished, I would think it was brand new. It works great and I have no complaints.

    Reviewed in the United States on March 26, 2025

    iPad mini (2021) 256GB - Purple - (Wi-Fi)
  • S

    Steve H.

    Purchased on February 17, 2024

    Verified purchase
    5/5

    The IPad Pro 12.9” unit I purchased was exactly what I had hoped it would be. The refurbished Generation 2 (2017) unit shipped fast (arrived a couple of days ahead of delivery estimate) and was packaged well. The condition of the IPad was like new. I am more than happy with the purchase!

    Reviewed in the United States on March 26, 2025

    iPad Pro 12.9 (2017) 256GB - Space Gray - (Wi-Fi)
  • A

    Ashlay V.

    Purchased on August 30, 2024

    Verified purchase
    5/5

    WOW! Great first impression. I am surprised. I did not expect this. I literally bought the good condition and it came more than excellent! It came super fast and I didn’t expect it to be great. I am testing it out and I hope to enjoy this. this is my first time w refurbished and it was an excellent experience. will be purchasing again🥹

    Reviewed in the United States on March 26, 2025

    MacBook Pro Retina 13-inch (2019) - Core i5 - 8GB - SSD 256GB
  • M

    Melody M.

    Purchased on February 26, 2025

    Verified purchase
    4.6/5

    Great ipad, great condition!! Almost perfect service! My only concern was the packaging there was just a single layer of bubble wrap in a bigger box so it was rattling the whole journey. It was fine but made me sweat behind my knees a little after seeing it. With how valuable it is I was expecting a little more security. Otherwise back market and everything else has been awesome!!

    Reviewed in the United States on March 26, 2025

    iPad mini (2021) 256GB - Space Gray - (Wi-Fi)
  • E

    Elsa L.

    Purchased on January 14, 2024

    Verified purchase
    4/5

    The experience was great, I’ll probably buy form here again for sure but as for this laptop in particular, it’s only barely four years out of date so it should work far better than it does. I know it’s refurbished but one of this sites claims to fame is how excellently the products are fixed. Unfortunately, this one that I got overheats whenever I use it. My old laptop from like 2016 only overheats when I play the sims so of course the newer one now over heating more often is quite upsetting. Of course I could have gotta more ram but ya girl doesn’t have those big bucks. Anyway, great site I just got a not great product…🤷🏼‍♀️

    Reviewed in the United States on March 26, 2025

    MacBook Pro Retina 13-inch (2020) - Core i5 - 16GB - SSD 512GB