Authorized Resellers's customer reviews

4/5

159 verified reviews in the last 12 months.

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  • J

    Jennifer S.

    Purchased on October 30, 2024

    4.8/5

    I've been looking for an iPad for a while and a friend told me about this site. The prices were better than other refurbished items elsewhere. I ordered this one and it arrived very quickly and was easy to set up - no issues at all. I've been using it for a few days and battery life is going well. I am very happy with my purchase and will order more items from this site in the future.

    Reviewed in the United States on November 4, 2024

    iPad Air (2020) 256GB - Rose Gold - (WiFi)
  • S

    Steve H.

    Purchased on February 17, 2024

    5/5

    The IPad Pro 12.9” unit I purchased was exactly what I had hoped it would be. The refurbished Generation 2 (2017) unit shipped fast (arrived a couple of days ahead of delivery estimate) and was packaged well. The condition of the IPad was like new. I am more than happy with the purchase!

    Reviewed in the United States on March 3, 2024

    iPad Pro 12.9 (2017) 256GB - Space Gray - (WiFi)
  • R

    Robert L.

    Purchased on September 25, 2024

    5/5

    It was a good experience the app is easy to navigate also the many options to pay is great… updates on the delivery is great I really have nothing to complain about… I will be ordering again. For people like myself who don’t mind buying refurbished items this is a paradise.

    Reviewed in the United States on October 6, 2024

    MacBook Air 13-inch (2017) - Core i7 - 8GB - SSD 512GB
  • A

    Ashlay V.

    Purchased on August 30, 2024

    5/5

    WOW! Great first impression. I am surprised. I did not expect this. I literally bought the good condition and it came more than excellent! It came super fast and I didn’t expect it to be great. I am testing it out and I hope to enjoy this. this is my first time w refurbished and it was an excellent experience. will be purchasing again🥹

    Reviewed in the United States on September 27, 2024

    MacBook Pro Retina 13-inch (2019) - Core i5 - 8GB - SSD 256GB
  • E

    Elsa L.

    Purchased on January 14, 2024

    4/5

    The experience was great, I’ll probably buy form here again for sure but as for this laptop in particular, it’s only barely four years out of date so it should work far better than it does. I know it’s refurbished but one of this sites claims to fame is how excellently the products are fixed. Unfortunately, this one that I got overheats whenever I use it. My old laptop from like 2016 only overheats when I play the sims so of course the newer one now over heating more often is quite upsetting. Of course I could have gotta more ram but ya girl doesn’t have those big bucks. Anyway, great site I just got a not great product…🤷🏼‍♀️

    Reviewed in the United States on February 4, 2024

    MacBook Pro Retina 13-inch (2020) - Core i5 - 16GB - SSD 512GB
  • M

    Morgan W.

    Purchased on January 19, 2024

    5/5

    I ordered a MacBook Air in good condition & it has been amazing. It truly looks like a brand new laptop aside from the very small dent on the front which you can't see with a case on it. Super happy I purchased from here & didn't buy a brand new laptop for 3x the price. Will be making additional purchases from here

    Reviewed in the United States on February 4, 2024

    MacBook Air Retina 13-inch (2019) - Core i5 - 16GB - SSD 256GB
  • V

    Veronica K.

    Purchased on January 5, 2024

    4.8/5

    I love using Back Market and I tell people about it anytime they are looking for electronics! I've purchased a few things and this time I treated myself to a MacBook Air. The physical appearance is impeccable, so far no issues with the device itself. It had some charge when it arrived and went straight to set up. It's my very own! My only issue is that I ordered a silver but I got a rose gold. Which is usually more expensive/sought after, I think, but I prefer the look of the silver color. Kind of bummed about that but I'm going to get a case for it anyways. Overall a great experience! Thank you!

    Reviewed in the United States on January 21, 2024

    MacBook Air Retina 13-inch (2020) - Core i3 - 8GB - SSD 256GB
  • S

    Sol A.

    Purchased on September 16, 2024

    4/5

    I recently purchased a 2017 MacBook Air from Back Market, and unfortunately, my excitement quickly turned to disappointment. Just a few days after receiving it, I noticed that the battery life was severely compromised – only lasting about 30 minutes on a full charge. Now, just a month in, it barely holds any charge at all. The laptop only lasts around 5 to 10 minutes before dropping to red, and unless it’s plugged in continuously, it shuts off and I lose my work. This limitation means I can’t travel with the laptop or use it on the go without being near an outlet. I was also disappointed to find that despite updating the macOS, I still can’t download certain apps. I keep getting error messages that I need macOS version 13 or later, even though I’ve installed all available updates. This outdated software limitation, combined with the poor battery life, makes the laptop far less functional than I had expected. I wish Back Market had been upfront about the battery and software limitations in the product description. I now face the cost of replacing the battery on top of the purchase price. Overall, I’m disappointed.

    Reviewed in the United States on November 11, 2024

    MacBook Air 13-inch (2017) - Core i7 - 8GB - SSD 512GB
  • K

    Keani S.

    Purchased on March 11, 2024

    4.6/5

    Without the very minor scratches and dents you wouldn't know it was used/refurbished. The iPad and pen work great with no issues

    Reviewed in the United States on July 1, 2024

    iPad Pro 12.9 (2018) 1000GB - Space Gray - (WiFi)
  • E

    Ernest S.

    Purchased on November 28, 2023

    5/5

    The order and trade-in went smoothly and all transactions were on time. Very pleased with the new refurbished iPad. It's performance was exactly as expected. All in all, a good transaction.

    Reviewed in the United States on December 13, 2023

    iPad 10.2 (2021) 256GB - Space Gray - (WiFi)