B2B Mobile Auction's customer reviews

108 verified reviews in the last 24 months.

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  • A

    Alycia M.

    Purchased on May 12, 2025

    Verified purchase

    This is my first ever experience buying a refurbished phone, so I had only a theoretical idea of what I was getting into and family and friends were equally clueless. Backmarket Itself made the process very foolproof with a lot of the information that I needed – such as switching SIM cards and data – not only available but specifically sent to me. Even a technological fool like me could switch phones with little problem. My one problem was not with Backmarket itself but with Android 12. While I had looked up this model of phone to see if there were any common problems I had not done the same with the operating system and was surprised when my phone’s keyboard didn't pop up. Backmarket’s online customer service was easy to go through but had no suggestion on how to fix Android 12 keyboard issues. Since I couldn't figure out how to get a live customer service representative on the phone, I was either going to have to repair it myself or go without a phone for several days while Backmarket did the repairs. I decided to try one day of attempting to fix it myself before sending the phone off. Luckily the keyboard missing problem was a common one with Android 12 and easily fixed. I w...

    Item

    Motorola Moto G Play (2023) 32GB - Blue - Locked Verizon

    Condition

    Excellent

    Reviewed in the United States on May 26, 2025

  • C

    Chidalu U.

    Purchased on April 26, 2025

    Verified purchase

    I got the Apple Pencil 2nd Gen in the excellent condition. It has been nothing short of awesome. It came without scratches. Looks new. Guys, buy refurbished from Backmarket.

    Item

    Apple Pencil (2nd gen) - 2018

    Condition

    Excellent

    Reviewed in the United States on May 14, 2025

  • M

    Madison M.

    Purchased on June 16, 2025

    Verified purchase

    Love this, it’s such an amazing addition to the iPad. Works great. Not original packaging but still in great condition and works well

    Item

    Apple Pencil (2nd gen) - 2018

    Condition

    Excellent

    Reviewed in the United States on June 21, 2025

  • M

    Matti M.

    Purchased on June 25, 2025

    Verified purchase

    I thought it wouldnt work because it had verizon stamped on it. But after a full reboot it accepted my sim card from ky own carrier and it just worked so 8/10 experience only downside was deleting the preinstalled verizon amd google garbage

    Item

    Motorola Moto G Power (2021) 64GB - Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on July 11, 2025

  • D

    Donald H.

    Purchased on March 29, 2025

    Verified purchase

    The overall experience is very good. Just be aware a four year old phone will act like an older phone. Plus it has all the usual Motorola quirks. It was exactly as advertised and had no problems activating it on my carrier. Will be using your app again in the future.

    Item

    Motorola Moto G Pure 32GB - Purple - Unlocked

    Condition

    Excellent

    Reviewed in the United States on April 14, 2025

  • N

    Neo R.

    Purchased on March 31, 2025

    Verified purchase

    I love it so much! I really appreciate the value and condition my Apple Pencil arrived in. Literally no marks, scratches or dents at all. The tip remained in perfect condition. Overall, very satisfied with my purchase.

    Item

    Apple Pencil (2nd gen) - 2018

    Condition

    Excellent

    Reviewed in the United States on April 14, 2025

  • J

    Joseph J.

    Purchased on July 13, 2025

    Verified purchase

    Love the Samsung Galaxy A35 5g. Works exactly as described, excellent condition, solid battery life, cameras are decent for it's class and the display is plenty bright and smooth.

    Item

    Galaxy A35 128GB - Dark Blue - Locked T-Mobile

    Condition

    Excellent

    Reviewed in the United States on July 19, 2025

  • D

    Diane W.

    Purchased on May 13, 2025

    Verified purchase

    This was a replacement phone for one I had ordered a few weeks prior that was not a great phone. This one is much better and I received a full refund for the first one. Restored my trust in Back Market.

    Item

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Excellent

    Reviewed in the United States on May 27, 2025

  • K

    Kalese M.

    Purchased on April 22, 2025

    Verified purchase

    I ordered the green but got the black…payed a little extra for the green too kinda freaking sucks cause I picked out a clear phone case just because of the color Anyways phone was pretty nice basically no scratches

    Item

    Galaxy Z Flip5 256GB - Green - Unlocked

    Condition

    Excellent

    Reviewed in the United States on April 27, 2025

  • O

    Orbán I.

    Purchased on March 31, 2025

    Verified purchase

    It does what it's supposed to - draw on an iPad better than its predecessor, but not as good as its successor which is quite expensive but totally better, which is how these things work. Anyway, the thing shipped fast, and came in the condition it was listed as being in. Great job, 10/10 recommend, stay hydrated, make good art.

    Item

    Apple Pencil (2nd gen) - 2018

    Condition

    Excellent

    Reviewed in the United States on April 13, 2025