Buyback Boss's customer reviews

I paid for an "Excellent" condition phone and can confirm - it's in excellent condition. No scratches, blemishes, dings, on the outside. Battery health at 100%. Basically brand new...for less than half the MSRP. The one negative thing is that it did not come with its own fast charger - just a cheap USBa/USBc cable. Still 5-Stars because BackMarket doesn't give chargers to anyone, even for specialized fast chargers like the one that comes with a new OnePlus 11.

I got this watch at a great price! No problems with it! It was in very nice condition and came with a charger and band for it! It works amazing and I highly recommend buying your used and refurbished products from here. I bought my MacBook Air from here last year also and have no issues with it, this is the only place I will continue to buy my Apple products from!

Everything is good with the iPad Pro 12.9. It’s exactly as advertised. A little weird it came just in a padded sleeve with a cheap charge cable, but can’t say it’s defective or anything. Just a little weird as I’m used to buying refurbished from Apple where it arrives as good as new in a box with all accessories. But I didn’t pay that much higher cost, so nothing bad to say about it.

iPad came in super good condition only thing is there was a small dent on the side of it but i wasn’t surprised since it’s a refurbished iPad but it works perfectly fine came in 4 days and I definitely recommend if you’re looking for an iPad.

Dear BackMarket, You should know that the charging port on this phone did not work initially. I was very disappointed because it was a gift and I would have to send it back. Thankfully your website told me how to clean the extremely dirty llightening port and, so far, all functions are working. Please pass this information on to the refurbisher. Thanks, Susan Kooi

My watch is Fantastic!. I wonder sometime because I bought it with a scratch on it, is it still waterproof, and can I go swimming with it. I wonder if I should’ve gotten the refurbished watch, rather than the watch with the scratch on it. What do you think about that. But overall, I am a static about the watch

Shipping was delayed due to a snowstorm, but the phone nevertheless arrived early. It is indeed in VERY good condition, still with great battery life/health and a lot of mileage left in it. I was nervous taking a chance with BackMarket, but I'm extremely glad I did! I saved $100 bucks off the best refurbished price I could find anywhere else, AND--unlike anywhere else--I get to trade in my current phone for $60. Could not be more pleased!

My iPhone came in awesome condition I am so glad I made this purchase and honestly I was a bit scared to buy not going to lie, but I trusted some of the reviews and I am so thankful I was able to get a perfect quality iPhone and the color that I always wanted I upgraded from an XR and I’m so glad I did! I will buy from here again!

The phone is working great so far and it was so much cheaper than anywhere else I looked. I had a minor issue with getting payment from trading in my old phone and support took a day to respond but were extremely caring and responsive after their first reply.