CertifiedDirect's customer reviews

I ordered an iPhone 14 plus in excellent condition but it’s more of a “good/fair” than anything. I’ve bought from back market a few times with great experiences but this one was just not that good. The phone works fine, the battery health is decent (90%) but the sides of the phone were scratched and dirty. Besides that I am pleased with the performance of the phone and the screen and back glass look amazing. I guess it really just depends on the refurbisher.

Upgraded from iPhone 8+ to iPhone 13 Pro. Double my memory. Most importrant, the photo lenses make all the difference in the world. Great value for the price. I thought I had received a new phone not a refurbished phone!

My iPhone 14 arrived within a few days of my order. I ordered one that was listed as “good” condition. I was expecting a few minor scratches but when I opened up the box, it was in pristine condition! 😁 Not one scratch on either front or back of my phone! Your business was in touch with me, via email, from start right up to when I mailed my old iPhone back to you , free of charge. In my opinion, you are definitely a 5 star business with 5 star service. I will highly recommend you to anyone looking for a refurbished/reconditioned cell phone!

I have been using my refurbished iPhone 12 for a couple of weeks and am extremely pleased. I chose one in Excellent condition and it arrived as such. It looks perfect and is working great. And it’s such a huge improvement over my previous iPhone 8 in so many ways. Also, while being larger is a definite bonus, it is not too large, which Is important to me.

I recently purchased the iPhone 13 Pro Max 512GB in Sierra Blue from Back Market, and I couldn't be happier. The device is a powerhouse, with lightning-fast performance, a stunning camera system, and a vibrant Super Retina XDR display. Despite being refurbished, it arrived in pristine condition and functions like new, backed by Back Market's 12-month warranty. The savings compared to buying brand new are significant, making it an unbeatable deal. I highly recommend both the iPhone 13 Pro Max and Back Market for anyone looking for a top-tier smartphone experience at a more affordable price.

5/5 stars! I am absolutely thrilled with my refurbished phone from Back Market! When I took it out of the box, I was blown away by how brand new it looked. Not a single scratch or imperfection - it's literally indistinguishable from a brand new device. But it's not just about looks - the phone works perfectly fine, with no issues whatsoever. The performance is seamless, and I've had zero problems since I started using it. I've actually purchased two items from Back Market now, and I can confidently say that I won't be going anywhere else for my tech needs. Their refurbished products are top-notch, and the prices are unbeatable. If you're in the market for a new phone or other device, do not hesitate to check out Back Market. You won't regret it - I certainly do recommend it ..HIGHLY!!!

I absolutely loveeeeeeee my iPhone 13 I purchased in the “ Good Condition “ and the phone is like brand new!! There are no scrapes or scratches and the BH is at 99% omg. Backmarket would always get my money Thank you BM

Being that this is my 4th time buying from back market in a years time may sound crazy but the deals a ridiculously awesome! As far as my iPhone 14 Plus (I am an avid android, actually, Samsung user) but I’m kinda in love with this phone. Didn’t break the bank to see if I even like iPhone, may even go ahead and upgrade to the 16!

I purchased this iPhone 15 Pro in good condition. When I received it had a few very minimal scratches on the screen as expected and the battery health was decent at 91% maximum charging capacity. Over a pretty decent experience.