Device Refresh's customer reviews

4.5/5

103 verified reviews in the last 6 months.

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  • C

    Cj B.

    Purchased on March 30, 2024

    4/5

    The computer was fine, but it was advertised as [HP Chromebook x360 11 G3 EDU Celeron 1.1 ghz 32gb eMMC - 8gb QWERTY] and it had only 4GB RAM. It was an error, but I had to take it out, charge it because it was 'dead' (battery), set it up, figure out if it was correct or not, then remove my account from it, factory reset it, take photos, and ship it back for refund. The user issued a prompt return via Backmarket, but if it was labeled correctly, we could've just skipped the purchase in the first place.

    Reviewed in the United States on July 1, 2024

    HP Chromebook x360 11 G3 EDU Celeron 1.1 ghz 32gb eMMC - 8gb QWERTY - English
  • E

    Edward D.

    Purchased on July 29, 2024

    5/5

    unit is in beautiful shape. seems to work perfectly. only thing different from the posted description was that it's running OS14 instead of OS12. main purpose for this purchase was to get a more recent platform for running QB Pro 2020, and I was running previously on OS12 on my 2015 vintage MacBook. Turned out QB 2020 pro runs fine, so, completely satisfied with the purchase!

    Reviewed in the United States on August 12, 2024

    MacBook Pro Retina 16-inch (2019) - Core i7 - 32GB - SSD 512GB
  • L

    Latreal H.

    Purchased on July 5, 2024

    5/5

    I bought this iPad for my 1yr old to watch her YouTube vids while traveling in the car. The physical appearance of the iPad was great and looked like new. Additionally, the iPad connected to my vehicle’s WiFi effortlessly and she’s now content while traveling. It has made everyone more peaceful. lol

    Reviewed in the United States on July 12, 2024

    iPad Air (2014) 16GB - Space Gray - (WiFi)
  • Y

    Yuli R.

    Purchased on March 13, 2024

    4.8/5

    I loved my MacBook, I got in good condition and they give me exactly how described in terms. The level of the battery is very good and it’s everything in a good condition. Definitely I’ll buy again 🫶🏼

    Reviewed in the United States on July 1, 2024

    MacBook Air 13.3-inch (2017) - Core i5 - 8GB - SSD 128GB
  • A

    Anais S.

    Purchased on April 19, 2024

    4.8/5

    This is my fourth time buying from backmarket and I love it they honestly are the best sellers for refurbished items

    Reviewed in the United States on July 1, 2024

    iPad 10.2 (2019) 32GB - Space Gray - (WiFi)
  • Y

    Yusledy J.

    Purchased on May 18, 2024

    5/5

    Great buy! The phone came quickly and in very good condition. It is working as expected, I’m very happy with the phone and its performance. The battery came at 87% availability and it’s performing very well. The phone metal exterior is flawless and a beautiful dark blue. The screen has a few scratches at the top and at the bottom of the screen probably from putting it and taking it out of a phone case. But overall, the screen looks perfect inside the phone case I bought. I’m very satisfied with the phone”s performance, aesthetics, the price, and I’m looking forward to buying an Apple Watch from Backmarket soon.

    Reviewed in the United States on July 1, 2024

    iPhone 12 Pro 128GB - Pacific Blue - Locked AT&T
  • D

    Daniel T.

    Purchased on July 26, 2024

    5/5

    First impressions: I ordered this MacBook in the “good” condition, but this thing is basically brand new. The screen is in immaculate condition. Only thing I notice is there’s a little dent on the back side and a few scuff marks, nothing easily noticeable it really is very small. Other than that it functions as normal so far. Came with 99% battery health, which was more than I expected. I do believe this deserves a five star rating, I would easily recommend this seller to anyone. Shipping wasn’t too bad as well. It came in about 6 days from order being placed.

    Reviewed in the United States on July 31, 2024

    MacBook Air (2020) 13.3-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB
  • E

    Ellen A.

    Purchased on December 19, 2023

    4.6/5

    This device worked well for a few months but then stopped charging. The return/refund process was amazing; I thought it would take time to try to fix the issue, but a refund was issued almost immediately. I know I can buy through Back Market with confidence.

    Reviewed in the United States on July 28, 2024

    Asus Chromebook C204EE Celeron 1.1 ghz 32gb eMMC - 4gb QWERTY - English
  • W

    Walter V.

    Purchased on June 20, 2024

    5/5

    This is the second laptop from Back Market. The ACER is good. This order I was expecting an ACER and got an HP. It is in excellent condition. Had nearly a 100% charge. Set up in about 20 minutes. An HP for an ACER price? WOW! I hope we don't drown another computer but if we do it will be from your operation.

    Reviewed in the United States on July 1, 2024

    HP Chromebook 11 G8 EE Celeron 1.1 ghz 32gb eMMC - 4gb QWERTY - English
  • W

    Woods D.

    Purchased on January 21, 2024

    4.6/5

    This laptop came in practically perfect condition even though I bought it as good. Absolutely no scratches on the screen or back, just a few on the bottom. My only complaint about this laptop is how quickly it overheats, but that could just be how the laptop normally is. I would 100% buy from this seller again.

    Reviewed in the United States on July 1, 2024

    Microsoft Surface Laptop 2 13" Core i5 1.6 GHz - SSD 256 GB - 16 GB QWERTY - English